
Francis W. Maina SSM® PRINCE2®ITIL®PROSCI®Change Practitioner
Intern

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About me
Senior Business Change Manager
Education

Anderson University
-Master’s
The Catholic University of Eastern Africa
-Bachelor of Science
Experience

Eastern General Mercantile
Nov 2007 - May 2008Intern
United Nations Nairobi, KE
May 2008 - Jan 2009Applications Developer Solutions
DELL / HP
Sept 2010 - Jul 2011System analyst
Mitsubishi Heavy Industries
Jan 2011 - Jan 2012Tech Support/Project Lead
Equity Bank Limited
Jun 2013 - Jun 2018Change Management Lead
Jan 2017 - Jun 2018Change Management Analyst
Jun 2013 - May 2018Change Management- Cordinator
Jun 2013 - Jan 2016

Infogain
Jun 2018 - Mar 2019Technical change management lead
Info Gain Consulting
Jun 2018 - Jan 2019IT Change Management Lead Consultant
KCB Bank Group
Jan 2019 - Jan 2024Agile Change Manager
Kingdom Bank Limited
Jan 2024 - nowSenior Business Change Manager• Managing the impact of change on culture, people, and processes• Deliver Overall Change Management through creation and implementation of change management strategies and plans that maximize employee adoption and usage and minimize resistance.• Ensure projects (change initiatives) meet objectives on time and on budget by increasing employee adoption usage.• Project portfolio management, Project Prioritization and Budgeting – Daily tracking of all bank technology and business projects, prioritizing with business teams on project execution. • Custodian of all the Bank’s processes, manuals, and policies• Work with strategic business units to examine current systems and processes, propose changes and amendments to continuously ensure that the Bank’s processes are efficient, minimize costs as well as inherent risks.• Proactively analyze the Bank’s strategic objectives and regulatory requirements to identify the requisite changes to be applied to the banking platform and the resultant impact and develop an implementation proposal/plan.• Take the lead on transition management, ensuring that business as usual is maintained during any transition and that changes are effectively integrated into the business.• Drive the organization towards greater maturity in continuous improvement through review of Bank-wide processes and manuals and managing the change management team to ensure resource is focused in those areas requiring most support to achieve the transformational vision. • Ensuring Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per relevant manuals and comply with all external legislation and regulations regarding Compliance requirements. Mostrar menos
Licenses & Certifications

Agile Methodologies
Linkedin Skill
ITIL V3 2011 Foundation
EXIN
Certified Information System Auditor
ISACA Kenya Chapter
ITIL Version 3 2011 Intermediate- Service Transition
APMG International- View certificate

Prosci® Certified Change Practitioner - Delivered by Cedar Africa Group
ProsciJul 2024 - View certificate

PRINCE2®Foundation Certificate in Project Management- 6th Edition
AXELOS Global Best PracticeFeb 2022 - View certificate

Certified SAFe® 5 Scrum Master
Scaled Agile, Inc.Oct 2021
Volunteer Experience
Solutions Developer
Issued by United Nations Office at Nairobi
Associated with Francis W. Maina SSM® PRINCE2®ITIL®PROSCI®Change Practitioner
Languages
- swSwahili
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