Prashanth Shetty

Experience

• 

  Mahindra British Telecom Limited, Mumbai, India

  Jul 2003 - Jun 2007

  Test Engineer/Sr.Test Engineer

  Test Lead - BT Vision Project VV&T • Vision modules : BT Vision Pre-Sales pages, BT Vision DSL Max,BT Vision Online Ordering Journey Test Lead BV2BEA project – BV2BEA VV&T • BV2BEA modules for R6.0 : ICT and P&S MB CRs • R7.0 : BOT, BrOT, CR103 - MB CRs,Credit Card Validation, White Paper Migration, GFC Search & Google Search.Test Member BT.COM project – BEA VV&T • BEA modules: Change Requests for Rel5.1 , Rel5.2, Rel 5.3 and Rel 5.4• Rel 5.0 (PnS 3.0, eDQ Breeze enhancements, Campaign Handbag) & Fault fixes.• Rel4.0(Change Requests related to Billing & Payments).• Rel3.0 (eDQ Breeze, eDQ MIS, BV Closures,Data Migration,ICT).Broad Vision VV&T BT Retail is a major force in the communications market with a BT.COM window for BT Retail which is a three tier J2EE application hosted on the Weblogic application server, version 7.04 and interfaces with an oracle 9.2.0.4 instance. • Developed and delivered innovative propositions (BT Talk Together, Entertainment, BT Answer). • Assisted in BT Broadband, Telephone connections, Bt Shop, View and pay the bill, bearing highly complex and varied interfaces, including EBPP, STAA, KANA, ONCE, MIS, HYPERION, SCOOT etc Show less

• 

  Tech Mahindra

  Jul 2007 - Aug 2015

  1) Qatar Aspire Academy, Australia Telstra Testing, MTN Nigeria2)CSDK E2E Testing:BTGS is a Networks Services Provider that addresses the business communication needs of global connectivity to multi-site organizations • Migrating large MNC and UK contracts to a standard business operating model thus reducing people intensity through software products such as change management, order management, problem and incident management etc developed on BMC Remedy Action Request System (also known as Remedy, AR System and ARS).• Transformation of customer contracts and contract migration; accomplishing the transformation for L2C and T2R of the BTGS process • Compiling reports to compare BT’s performance against their contractual obligations to specific customers Show less C6-BNS (Cramer6 – Broadband Network Services) System Testing:• A multi module project aimed at creating a zero-touch network while delivering configuration, activation & network administration of Wholesale Broadband Access (WBA) services over Fibre & VDSL2.• Translation of Network Access Order, Service Group Access Order and Service Access Order in a network design, reservation and activation request. Interfaces: •EAI to iProcess for Order intake, Activation Engine to Alcatel EMS for line Activation and EAI to assurance applications such as Netcool and Astrid. Environment : UNIX, Putty, FTP Client (Filezilla), Java, JXplorer (LDAP Client), Oracle 10.0.2 Client using TOAD, PL SQL Developer, SQL Developer, Tortoise SVN and OFA test client (BNS Tool for sending test orders) Show less

  • Test Manager

    Jul 2011 - Aug 2015

  • Project Lead

    Jun 2009 - Jun 2011

  • Test Lead

    Jul 2007 - Jun 2009
• 

  Zensar Technologies

  Sept 2015 - May 2017

  Quality Manager(Testing)

  • Manage projects/account(s)/COE• Test planning by identifying/supporting team to identify all QC activities including milestones & dependencies in detail and ensure it's incorporated in Excel for tracking• Track, monitor and control all testing deliverable with expected quality• Ensure Zero escalations from client on the testing OR testing deliverables quality• Make sure team identifies all risks, issues and provide suitable mitigation plans and track to closure• Make sure to define & set KRAs to entire QC team in agreement with PM & DM, maintain documentation for periodic feedback provided and support team to improve the skills• Define and track project specific SLAs in agreement with stake holders and ensure it's followed strictly in the projects.• Optimal team utilization and publish benefits to mgmt & client• Define/customize project/account specific Test Governance as organization level TMF document and implement it without any deviation • Hands-on participation in review of all testing deliverables for the project• Primary owner to define and develop End to end test cases• Participate in Test scenarios and test cases review to provide feedback and ensure 100% test coverage as per requirements• Maintain review history and metrics• Own QC Impact analysis with team support > For all release promotions to UAT & Prod > publish report with every release promotion• Publish all required reports & metrics to stake holders• Own accountability for quality of testing and delivery• Ensure 100% Test Coverage as per requirements• Using re-usable assets where feasible• Contribute to organization re-usable assets• Maintain all QC artefacts, reports and metrics and track for improvements• Maintain required QC metrics data, publish all required metrics and reports to management as per Organization process & governance• Test Closure Report document• Update/value add to QC re-usable assets• Provide pre-sale estimates as per organization standards Show less

• 

  EE

  Jun 2017 - Jun 2019

  Manager

  Project Details: Everything Everywhere(EE)- United KingdomEE is UK’s largest communications company, providing mobile and fixed-broadband communications services to more than 27 million customers. EE (formerly Everything Everywhere) is a British mobile network operator, internet service provider and a division of BT Group. It was established in 2010 as a 50:50 joint venture between Deutsche Telekom and Orange S.A. (formerly France Télécom) through the merger of their respective T-Mobile and Orange businesses in the UK. It is the largest mobile network operator in the UK, with around 30 million customers and the largest operator of 4G services in Europe.Responsibilities:Test Planning- Create master test plans & assist with the creation of system test cases- Creation of Phase Test Plans Test Design- Create High Level Test Scenarios (HLTS)- Prioritize test scenarios (RBT)- Review HLTS - Perform 5point check- Specify Test Data Acceptance Test Engagement – -Collect Estimation from AT team and include AT estimation in Planning Estimation.Test Execution- Plan, monitor and track test progress.- Provide technical and process guidance to the team.- Review and evaluate test results, review and track defect reports.- Provide test sign off, management reporting and formal signoff on the build to move to next environment.- Calls the defect triage meeting and submits a defect report to the core team, prior to the start of the meeting- Assists in the prioritization/severity of the defects, determination of Root Cause of defect (assistance to support)- Distributes updated defect report, capturing the notes from the defect triage meeting- Change control- Test Engineer Resource allocation via TSR- Prepare and publish Test Exit Report- Support UAT Business Test Teams - Quality gate meetingsAT Engagement – Collect Delivery Estimation and include it in Estimation.•Coordinate AT testing Show less

• 

  Capgemini

  Jul 2019 - Apr 2021

  Manager Testing Services at Capgemini

  TIM S.p.A., also operating under the name Telecom Italia Mobile(TIM) is an Italian telecommunications company headquartered in Rome and Milan, which provides Fixed Telephony Services, Mobile Telephony Services, and Fibre & DSL Broadband Internet Data services, Network Solutions and Digital Television . It is the largest Italian telecommunications services provider with Revenues of € 18.94 Billion and Subscribers of more than 31.8 million customers. 4G LTE is available in 6,849 cities (96.3% of the country).4G+/LTE Plus has speeds of up to 180–225 MB exploiting the 4G carrier aggregation which is now available in more than 600 cities in Italy .TIM subsidiary in Brazil, known as TIM Brasil, with 72.6 million customers. The brand covers over 114 million customers worldwide.Test Planning- Defining Test Strategy based on User Requirements/User Cases and Technical Shaping, Functional Specification and Technical Interface Specification Docs from Development Team- Function Points Estimation Test Design - Create High Level Test Scenarios (HLTS) - Create Test Cases (CDT’s) - Create Test DataProvision of Environments -Review S/W Installation Manual-Carry out/Execute S/W installation-Load Masked DataTest Execution-Plan, monitor and track test progress.-Provide technical and process guidance to the team.-Review and evaluate test results, review and track defect reports.-Provide test sign off, management reporting and formal signoff on the build to move to next environment.-Calls the defect triage meeting and submits a defect report to the core team, prior to the start of the meeting-Assists in the prioritization/severity of the defects, determination of Root Cause of defect (assistance to support)-Distributes updated defect report, capturing the notes from the defect triage meeting -Change control- Test Engineer Resource allocation via Agesp’s/RIL- Prepare and publish Delivery Report/Test Exit Report- Quality gate meetings Show less

• 

  Accenture

  May 2021 - now

  Test Architect / Programme Test Manager

  Project Details: BT-MOBILE(EE)-United KingdomEE (formerly Everything Everywhere) is a British mobile network operator, internet service provider and a division of BT Group. As of September 2021, it is the largest mobile network operator in the UK, with around 32 million customers. The company was formed in 2010 as a joint venture between Deutsche Telekom and France Télécom (now Orange S.A.), and was acquired by BT in January 2016. Since April 2018 it has been part of BT's consumer division which operates three brands: BT, EE and Plusnet. EE was the first to rollout 5Gin UK. As on date EE is leading the UK on 5G rollout, with our 5G live in 71 cities and large towns.Project: CSS to CMP Migration is high complexity & large size project- Migration of CSS accounts(Orange Corporate Customers) with subscriptions with existing features retained with new CMP feature added.Project: BT EE: Galaxy Subscriber MigrationGalaxy Migrations is a very large and complex Programme for replacing the current Huawei packet core network with a virtualized or software based next generation Ericsson mobile core network, deployed on Network Cloud infrastructureActivities performed as IT PIT Program Test Manager (Offshore):•Initial understanding of the different programme work-streams IT Test engagement based on project IT landscape.•Working on the planning phase for different programme work-streams along with the Test Manager, Defect Manager and Testers designated, considering the complexity.•Shall make sure the project timelines are adhered and keeping things on track.•Planning phase for each of the different work-streams are completed right first time with reduced cycle time.•Internal review of test deliverable's documentation for all the different work-streams•Live migration launches, to keep the engagement ongoing and manage any PIT Testing required on the back of probable live issues•Being a bridge between the project and Test team for overall monitoring and oversight. Show less