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Ben Usmar

Ben Usmar

Volunteer

Followers of Ben Usmar785 followers
location of Ben UsmarHong Kong, Hong Kong SAR

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  • Timeline

  • About me

    Vice President, Construction Practice at Marsh Hong Kong

  • Education

    • University of Greenwich

      2011 - 2014
      Bachelor of Arts (BA) Business, Management, Marketing, and Related Support Services

      Activities and Societies: During my study´s at the University of Greenwich I picked up a number of transferable skills through taking on extra activities. Being selected as programme representative on my course meant that I had to convey messages across to people at different levels within the university allowing me to develop the correct communication skills to be used when relating to people at different levels along with being able to handle my self in meetings and board room situations. Grade achieved: First Class Honours Dissertation- 64%, Strategic management- 66%, Organisational behaviour- 79%, Career Management- 82%,Contemporary issues in management- 67%, Contemporary issues in Marketing 92% During my study´s at the University of Greenwich I picked up a number of transferable skills through taking on extra activities. Becoming a programme representative on my course meant that I had to convey messages across to people at different levels within the… Show more Grade achieved: First Class Honours Dissertation- 64%, Strategic management- 66%, Organisational behaviour- 79%, Career Management- 82%,Contemporary issues in management- 67%, Contemporary issues in Marketing 92% During my study´s at the University of Greenwich I picked up a number of transferable skills through taking on extra activities. Becoming a programme representative on my course meant that I had to convey messages across to people at different levels within the university allowing me to develop the correct communication skills to be used when relating to people at different levels along with being able to handle my self in meetings and board room situations. Show less

    • University of Greenwich

      2011 - 2014
      Bachelor of Business Management Business, Management, Marketing, and Related Support Services

  • Experience

    • Kent School Games

      Sept 2008 - Sept 2010
      Volunteer

      providing ample opportunities for children and children with disabilities to participate in sport and sporting events my responsibilities were:• Organise sporting activities and events suited to disabled children• Teach and support disabled children in sporting activities • Officiated sporting events• Assist in Organising the structure and logistics of sporting events • Ensuring the required facilities and equipment was ordered and working • Assist in the completion of risk assessments • Completing health and safety checks • Ensuring participants experience maximum fulfilment from the events Show less

    • Sainsbury's

      Oct 2010 - Feb 2015

      My role as a supervisor on the checkout department of a retail store with average weekly sales of over £180,000 entails a number of responsibilities:• Coaching colleagues to deliver excellent customer service • Providing support for colleagues during the transaction process with customers • Scheduling brakes and rotas to accommodate for expected sales.• Managing queue lengths to provided the best shopping experience for customers • Counting the takings of the trading day • Ensuring colleagues have completed required training • Dealing with customer inquiries and complaints• Coach and support colleges to meet customer service and sales targets Show less

      • Supervisor

        Nov 2013 - Feb 2015

      • General Assistant

        Aug 2009 - Nov 2013

      • Code Checker

        Oct 2010 - Oct 2011

    • Sterling Insurance - Now Covéa Insurance

      Feb 2015 - Sept 2015

      My role as a claims administrator required me to carry out a number of tasks to ensure the smooth process of a customers claim. • Assisting the claims manager during the claims process• Communicating with customers to gather information and keep them updated throughout the claim process• Communicating with third parties to gather information vital to the claim process • Dealing with third party and customer quires • Complying with company and clients treating customers fairly policies • Editing and updating customer information• Navigating and using AS400 systems Show less My role as a premiums administrator required a number of skills and responsibility's to ensure all policy information is accurate and correct for both our clients and their customers, theses include: • Ensure relevant accounts are reconciled in accordance with the information received. • Querying any information that doesn’t correspond. • Quality control letters.• Administrative support including filing, data entry, photocopying.• Prepare customer’s insurance documents for our clients.• Use of company database.• Prioritising my workload.• Meeting company targets. Show less

      • FSP Claims/Premiums Administrator

        Apr 2015 - Sept 2015

      • FSP Premium Administrator

        Feb 2015 - Apr 2015

    • Covéa Insurance

      Sept 2015 - Jan 2017
      Commercial Underwriter

      Managing Commercial Existing Business and Renewal's for the Midlands.•Property Owners •Commercial Combined •Liability

    • Crawford & Company

      Jan 2017 - Feb 2019
      Construction Loss Adjuster

      My role as a Loss Adjuster in the Construction and Engineering team at Crawford & Co has exposed me to a variety of claims, including larger and complex cases where I handle claims from investigation through to settlement. I was responsible for handling Contractors All Risks claims in my own right.

    • Sedgwick

      Feb 2019 - Jul 2024
      Executive Loss Adjuster

    • Marsh Asia

      Aug 2024 - now
      Vice President, Construction Practice

  • Licenses & Certifications