
Erlic Almeida
Banquet Sales Executive

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About me
User
Education

IIAS Education Group
-Bachelor's degree Hospitality Administration/Management
Experience

Zuri Hotels & Resorts
Apr 2011 - May 2012Banquet Sales ExecutiveConference and Group coordination

Taj Hotels
Apr 2012 - Sept 2012Assistant Manager Group & Conference Coordination (North Goa)Event coordination for Vivanta by Taj Holiday Village and Vivanta by Taj Fort Aguada.

The Leela Palaces, Hotels and Resorts
Oct 2012 - Mar 2018Sales and Event Planning➢ Manage a team of sales professionals, payroll, appraisal & career growth mapping.➢ Responsible for the Topline Budget of over INR 120 Crores➢ P&L Management, forecasting, and Target distribution to RSO.➢ Liaise with Market Segment Heads such as Domestic Leisure Sales, International Travel Trade, National MICE Sales, and Corporate sales.➢ Head of Catering Sales at The Leela Goa➢ Weddings & MICE execution through coordination with various resort departments.➢ Handling Domestic & International FAM trips Show less
Senior Sales Manager
Apr 2015 - Mar 2018Sales Account Manager
Oct 2012 - Mar 2015

Indy Hotels & Resorts
Apr 2018 - Nov 2018General Manager Sales MarketingBusiness Development

Accor
Dec 2018 - Jan 2021Unit Head of SalesHead of Sales & Marketing at Novotel Goa Dona Sylvia Resort.➢ Responsible for Achieving the Topline Room budget for the UnitSales/Reservations and Regional Sales Offices.➢ Directly Responsible for proactive sales in Hyderabad, Bangalore andKolkata Region➢ Setting Monthly, Quarterly, and Yearly Room night & RevenueTarget, Source wise & Segment wise accordingly.➢ Analyzing booking patterns & Market Trends➢ Monitoring competitor Performance➢ Initiating Promotions to generate business at key times.➢ Forecasting Revenue Performance➢ Participating In trade shows to improve the company’s presence (IATO/GITM).➢ Monthly Sales Blitz to acquire new Accounts.➢ Oversee and ensure the updating of rates, and promotions, on thehotel website & OTA.➢ Supporting PR, digital media & Social activities.➢ Supporting F&B in initiating and promoting culinary events for NonresidentEvents.➢ Responsible for the Catering Sales Team, making sure the events aredetailed, payments are received and the Group program and FunctionProspectus is released timely.➢ Responsibility for Training Sales, Event Sales & Reservation team atthe Unit. Show less

Alila Diwa Goa - A Hyatt Brand
Feb 2021 - Jul 2022Assistant Director Events➢ Responsible for the progress and planning of an event by the team, whileensuring the highest level of professionalism and effective communication.➢ Planning and ensuring all client site inspections are conducted at thehighest level, while instilling confidence and trust in the client, in turn assistingin the conversion of the business.➢ Coordinating and planning with operational department heads toimprovise guest services and experience as per the latest trends and compset offerings.➢ Ensuring the monthly and annual budgets are met in coordination withthe sales and F&B Team➢ Events Revenue Forecasting and optimization.➢ Monitoring Competitor performance at the destination.➢ Connecting with key decision-makers and ensuring positive feedbackfrom Events.➢ Planning and curating unique experiences for Weddings at the resort.(Weddings by Hyatt Program).➢ Additionally responsible for the Leisure Concierge team, in curating a uniquelocal experience for in-house guests. Show less

91HR
Sept 2022 - now Developing and executing the company’s business strategies to achieve short and long-term goals. Providing strategic advice to the board and chairperson. Preparing and implementing comprehensive business plans to facilitate achievement. Ensuring company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times. Communicating and maintaining trust relationships with shareholders, business partners, and authorities. Overseeing the company’s financial performance, investments, and other business ventures. Supervising the work of executives, providing guidance and motivation to drive maximum performance. Show less Identify and develop new business prospects by leveraging networking, industry knowledge, current experience, and existing contacts. Develop & implement strategies to increase the top line Revenues of the company. Build and maintain positive relationships with current clients to encourage repeat business. Assist clients in formulating their expectations and contractual requirement in order for the appropriate candidates to be suitably matched with the role. Formulating and streamlining the sales and service process of the company (SOPs) Ensuring that clients are provided with the best of services and expectations are met as per the sales agreement. Monthly feedback from clients. Show less
Managing Director
Dec 2023 - nowHead of Business Development
Sept 2022 - Dec 2023
Licenses & Certifications
- View certificate

Communicating with Confidence
LinkedInJul 2023 - View certificate

Nano Tips to Sharpen Your Critical Thinking with Shadé Zahrai
LinkedInMar 2023 - View certificate

Cold Calling: The First Seven Seconds
LinkedInJul 2023 - View certificate

Serving Customers Using Social Media
LinkedInMar 2023 - View certificate

Managing Your Sales Process (2016)
LinkedInApr 2023 - View certificate

Building Rapport with Customers
LinkedInFeb 2023 - View certificate

Customer Service Foundations
LinkedInFeb 2023 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInFeb 2023 - View certificate

Managing Your Sales Process
LinkedInJan 2023 - View certificate

Cold Email Prospecting
LinkedInJun 2023 - View certificate

Igniting Emotional Engagement
LinkedInAug 2023 - View certificate

Learning to Be Approachable
LinkedInAug 2023 - View certificate

The 10 Essentials of Influence and Persuasion
LinkedInMay 2023 - View certificate

Leadership Tips, Tactics, and Advice
LinkedInApr 2023 - View certificate

Body Language Essentials for the Working Professional
LinkedInFeb 2023 - View certificate

Communicating Nonverbally
LinkedInAug 2023 - View certificate

Creating and Delivering Presentations Nano Tips with Jessica Chen
LinkedInJul 2023 - View certificate

Time Management for Managers
LinkedInFeb 2023 - View certificate

Customer Service: Problem-Solving and Troubleshooting
LinkedInFeb 2023 - View certificate

Building Trust
LinkedInJul 2023 - View certificate

Customer Service: Handling Abusive Customers
LinkedInFeb 2023 - View certificate

Creating Your Personal Brand
LinkedInMar 2023 - View certificate

How to Think Strategically
LinkedInJun 2024 - View certificate

Process Improvement Foundations
LinkedInApr 2023
Volunteer Experience
Secretary
Issued by Don Bosco Past pupils Association (Fatorda Unit) on Jul 2023
Associated with Erlic AlmeidaChoir Musician & Singer
Issued by Don Bosco Chapel Fatorda on Jan 2008
Associated with Erlic AlmeidaMember
Issued by Don Bosco Past pupils Association (Fatorda Unit) on Jan 2008
Associated with Erlic Almeida
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