Barb Johnson

Experience

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  Mercyhealth Wisconsin and Illinois

  Jun 1999 - Mar 2017

  Senior Director of Operations Visiting Nurses Association

  Served as the strategic business partner to the Executive Director often assuming executive responsibilities. Responsible for analyzing, monitoring, and evaluating the operations of VNA and any new program/service development within its entity. Provided leadership in business development, communication and quality outcomes. Extensive understanding of value based purchasing and managed care complexities. Agency lead for customer service, quality improvement and safety initiatives. Lead, developed and implement cross-functional teams to improve patient experience, patient outcomes and financial performance. Provided management and development oversight of 6 departments: hospice, palliative care, advanced illness management, community outreach, admissions and marketing. Participated in the development and implementation of numerous system-wide initiatives. Served as interim Executive Director during executive director’s absence Show less

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  Visiting Nurses Association

  Jun 2001 - Jul 2016

  Director of Community Relations

  Responsible for increasing community and provider awareness of the VNA organization and its programs and services. Responsible for all aspects related to the referral, intake and admission approval process. Oversaw all marketing functions including: paid advertising; media and promotional activities; design, writing and implementation of promotional material and communications. Staffed and provided oversight of all community outreach, speaking engagements, health fairs and trade shows. Provided direct supervision of client resource center staff, liaisons, marketing associate, medical records staff and receptionists. Show less

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  Visiting Nurses Association of Rockford IL

  Jun 2014 - Jul 2016

  Senior Director of Operations

  Responsible for analyzing, monitoring, and evaluating the operations of VNA and any new program/service development within its entity. Provided leadership in business development, communication and quality outcomes. Provided management and development oversight of 3 additional departments: hospice, palliative care and advanced illness management. Participated in the development and implementation of numerous system-wide initiatives. Served as interim Executive Director

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  OSF HealthCare

  Mar 2017 - now

  Hospice Administrator