
David Gould, CPIM 🇺🇦
Merchandising Director

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About me
Managing Director, Europe at 360insights | Board member, Incentive Marketing Association | Past President, Incentive & Engagement Solution Providers | Board Trustee, Incentive Research Foundation
Education

Bishop Wordsworth's Grammar School
1980 - 1987O Levels and A Levels Physics, Maths, Geography, English, French
University of Westminster
1987 - 1991Bachelor of Engineering (B.Eng.) Mechanical Engineering HONS. 2:2
Experience

Micro Warehouse
Sept 1993 - Dec 2001Merchandising Director• The commercial management & development of all products and vendors c. £180m• Includes management of product marketing, supplier relationships and inventory• Direct reports of 5 Divisional Business Managers and a Purchasing Operations Manager• The Product Merchandising Group consisted of 44 people

MicroWarehouse
Sept 1996 - Sept 1998H/W and MacWarehouse Business Manager• Full Hardware Business management for the company (~£100M)• Full Product Marketing responsibility for all Hardware products• Increased Hardware Business with 25% year on year growth in 1999• Responsibility for the Mac Warehouse brand as previous role• Key managed vendors include: HP, IBM, Compaq, Toshiba and Apple

DSGi Business
Jan 2002 - May 2008Commercial DirectorResponsible for a number of functions during my tenure incl. Marketing, Buying, Warehousing, Logisitcs and Supply chain management with revenues climbing within my tenure from £150m to over £400m

BT plc / Dabs.com
Jul 2008 - Jan 2010Director• All Buying, Product management, Product marketing, Supply chain management and Customer services within a £200m revenue business• P&L responsibility for Gross margin, Net margin (Contribution) together with shared responsibility as a member of the Dabs.com plc board for Net profit contribution• Balance sheet responsibilities for trade creditors, supplier funding debt, stock provision and shared responsibility for free cash flow• Customer advocacy and Right first time Customer service measures, as part of the Dabs board and Fix first time within the Customer services function• All supplier/vendor/manufacturer relationships• Product profitability and services penetration (mix management)• Supplier funding and inventory management• Leveraging synergies, as part of the Dabs board, with BT Group plc (both as a channel to market and from a capability perspective. Also deputising for C.E.O. Dabs,com plc Show less

Insight
Jan 2010 - Sept 2013Managing DirectorResponsible for Insight Germany (country business with ca. 260 employees and €130m turnover plus EMEA shared services based in Munich)

CR Worldwide
Jul 2014 - Sept 2020CEOLeading a team of performance improvement experts passionate about building programs that get outstanding results. - Is your reward and recognition program engaging and motivating your employees? - Are you getting enough ROI from your sales or channel incentive programs? - Are you tired of the same old events to inspire your audience?Talk to us: +44 (0)1789 404020 or Email: enquiries@crworldwide.comCR Worldwide - Engaging People | Shaping Culture | Driving Performance

Incentive and Engagement Solution Providers (IESP)
Feb 2018 - Jul 2020Vice President of the Incentive and Engagement Solution Providers (IESP), a Strategic Industry Group (SIG) of the Incentive Marketing Association (IMA). Board member of the Incentive and Engagement Solution Providers (IESP), a Strategic Industry Group (SIG) of the Incentive Marketing Association (IMA).
President
Aug 2019 - Jul 2020Vice President
Jul 2018 - Jul 2019Board Member
Feb 2018 - Jul 2018

Incentive Marketing Association
Aug 2019 - nowBoard Member
360insights
Sept 2020 - nowManaging Director, Europe
The Incentive Research Foundation
Jan 2022 - nowBoard Trustee
IMA Europe
Jun 2023 - nowBoard Member “At Large”
Licenses & Certifications
- View certificate

Virtual Performance Reviews and Feedback
LinkedInOct 2022 - View certificate

Certified Professional of Incentive Management (CPIM)
Incentive Marketing AssociationAug 2019 - View certificate

Talking About Mental Health as a Leader
LinkedInOct 2023 - View certificate

Incentive Professional
Incentive Marketing AssociationJul 2018 - View certificate

Coaching Virtually
LinkedInOct 2022 - View certificate

Inclusive Mindset for Committed Allies
LinkedInJul 2023 - View certificate

Recognizing Ageism to Be More Inclusive
LinkedInFeb 2024 - View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInFeb 2023 - View certificate

Leading from the Middle
LinkedInJul 2023 - View certificate

Realistic Strategies to Talk about Mental Health at Work
LinkedInNov 2023 - View certificate

Driving Workplace Happiness
LinkedInJan 2023 - View certificate

Nano Tips for Communicating with Confidence with Selena Rezvani
LinkedInOct 2022
Languages
- enEnglish
- geGerman
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