Jackman Frailey

Experience

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  University of Connecticut Health Center

  Sept 2010 - Jul 2013

  Supervised summer students and planned and coordinated experiments among lab personnel.Delivered speeches and presentations explaining research to potential collaborators and potential contributors.Helped generate and select data suitable for publication, grant reports, and new grants. Developed laboratory protocols and draft written versions of protocols.Assisted in research focused on increasing the lifespan of implantable glucose sensors by controlling the tissue reaction that causes the degradation of the sensor in a mouse model.

  • Research Assistant II

    Oct 2012 - Jul 2013

  • Research Assistant I

    Sept 2010 - Oct 2012
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  Biogen

  Feb 2014 - Dec 2023

  Responsible for the on-time, end-to-end and compliant execution of 37 medical engagements including advisory boards, speaking events and individual consultancies involving around 100 health care professionals. Subject matter expert of the operational contracting process of US and International healthcare professionals. Managed the operations of complex legal reviews involving world class medical institutions.Worked with Legal and Corporate Compliance to design contract templates for in-person and virtual global events. Responsible for maintaining contract templates on a central location to allow for consistency and mitigate risk.Trained 10+ new team members on the full contracting operational process.Developed an internal training toolkit for contracting that identified pain points and allowed decision making.Go-to operational person during the whole external stakeholder cycle, from the initial planning and kick off call with Medical Leads to background checks, tiering, FMV calculation, supplier and purchase orders, contract drafts, proof of service, budget management and close out.Co-managed vendor, MSL, and business relations relating to US Medical Forums across therapeutic areas. Carried out ad-hoc analysis and an in-depth review of documentation for governance purposes. Show less Led external stakeholder engagement contracting process for all global medical-led and some US medical-led engagements within Worldwide Medical, resulting in the compliant processing of 550 contracts.Optimized a complex, multisystem process for the benefit of internal stakeholders.Innovated around the automation of the entire contracting and payment process to ensure no engagements were missed and all engagements were executed according to target dates and compliantly documented.Utilized Power Automate to automate initiation of company’s contracting process, track turnaround times, and monitor engagement progress.Educated teammates and colleagues on the holistic contracting-to-payment process centered around company’s external stakeholder engagement application.Ensured metrics were up-to-date, traceable to origin, and reportable.Participated in continuous improvement practitioner training. Also participated in the HCP Continuous Improvement Project focused on the potential implementation of master consulting agreements for HCPs. Show less Supported business planning and operations application governance structure and led electronic processing and recording of purchase order requests for all US-based employees within Medical.Educated colleagues on purchase order requisition process to avoid potential delays and ensured that all purchase order submissions met the requirements set by finance, procurement, and compliance departments.Led source system inventory and data dictionary elements of a key performance indicator initiative with IT to ensure all data sources related to the project had been properly identified and defined prior to visualization efforts.Optimized and configured internal analytics tools to improve user experience and business value.Collaborated with stakeholders to establish clear standards for general configuration and group-specific customization of internal analytics tools.Collaborated with superusers, IT, and planning and operations to provide necessary user training, documentation, and training materials for internal analytics tools.Provided hands-on training, promoted recommended user processes, and demonstrated application capabilities and functionality to potential new users to advocate for wider adoption and maximized system utility. Show less Managed the raw data of an analytics tool that indexed over 100,000 scholarly works to provide insight through text analytics.Leveraged knowledge of website structure and contents from medical information to provide crucial link between two integral forms of scholarly work spanning two therapeutic areas.Used teamwork and collaboration with colleagues and a third-party technical team to create training content for pre- and post-launch use and maintenance of an analytics tool.Provided training for and live demonstrations of an analytics tool to different internal groups across departments.Experience with survey text analytics and advisory board text analytics. Show less

  • Manager, Medical Operations External Stakeholder Engagements

    Nov 2021 - Dec 2023

  • Sr. Operations Analyst II

    Dec 2017 - Dec 2021

  • Senior Associate I

    Aug 2015 - Dec 2017

  • Data Consultant

    Oct 2014 - Aug 2015

  • Data Entry Coordinator

    Feb 2014 - Oct 2014
• 

  Pathfinder Biotech Consulting LLC

  Mar 2024 - Feb 2025

  Biotech Medical Operations Consultant

  Medical Operations Consulting for the Biotech Industry and adjacent Consulting firms. If you’re interested in learning more, please reach out.

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  Biogen

  Feb 2025 - now

  Manager, Medical Material Operations and Oversight Lead