Brooklyn Thiemann

Brooklyn Thiemann

Intern

Followers of Brooklyn Thiemann555 followers
location of Brooklyn ThiemannWashington, District of Columbia, United States

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  • Timeline

  • About me

    Client Relations Specialist | MD/DC LMT

  • Education

    • Northern Virgina School of Therapeutic Massage

      2021 - 2022
      Massage Therapy/Therapeutic Massage
    • Salisbury University

      2017 - 2021
      Exercise Science: Allied Health Health Services/Allied Health/Health Sciences, General

      Activities and Societies: Zeta Tau Alpha, Order of Omega, Phi Eta Sigma, FSL Programming Board, University Host

  • Experience

    • EASTERN SHORE PHYSICAL THERAPY

      Oct 2017 - May 2018
      Intern
    • Salisbury University

      Jun 2018 - Dec 2020

      Freshman Outdoor Experience in Acadia, Maine

      • University Host

        Apr 2017 - Dec 2020
      • Orientation Leader

        Jun 2019 - Dec 2019
      • Peer Mentor

        Jun 2018 - Jul 2018
    • University Park Apartment

      Aug 2018 - May 2019
      Community Assistant
    • Higgins Crab House

      Feb 2019 - Oct 2020
      Server
    • FYZICAL Therapy & Balance Centers

      Aug 2019 - Jul 2020
      Rehabilitation Technician
    • ScribeAmerica

      Dec 2019 - Jun 2020
      Medical Scribe
    • MACKY'S GRILL INC.

      May 2020 - Jul 2022
      Server
    • ATLANTIC PHYSICAL THERAPY AND REHAB, INC.

      Dec 2020 - Jul 2022
      Rehabilitation Technician
    • Elements Massage®

      Oct 2022 - Aug 2024

      Being the first and final face of hospitality, whether on the phone or in the studio. Ensuring the client appointment scheduling, paperwork and payment process is brief, easy, and accurate. Working as a team with our managers and massage therapists to create the best massage experience for all clients. Talking to current and future members about how the Elements Wellness Program is the best way to continue their care. Selling the Elements Wellness Program. Treat client criticism as an opportunity to show that Elements Massage will always work to make any unsatisfactory experience right. Work to ensure every client has an excellent experience. Show less

      • Wellness Membership Advisor

        Jan 2024 - Aug 2024
      • Elite Massage Therapist

        Oct 2022 - Aug 2024
    • Fairfax EggBank

      Aug 2024 - now
      Client Relations Specialist

      Customer Service: Provide exceptional customer service to potential recipients and affiliated and non-affiliated clinic partners interested in Fairfax EggBank offerings.Account Management: Manage a portfolio of affiliated clinics with focused attention on increasing sales volume, resolving issues, building, and maintaining relationships. Develop trust with affiliated clinics within portfolio to ensure Fairfax EggBank is the egg bank of choice. Acquire a thorough understanding of affiliated clinic needs and processes.Quality Assurance: Maintain accurate and detailed records for intended recipients and clinic portfolio to ensure flawless execution of sales process. Assist in data analysis to ensure high quality control standards and comply with strict regulatory guidelines.Sales Achievement: Meet and exceed monthly sales goals. Show less

  • Licenses & Certifications

    • Massage/Bodywork Therapist

      State of Maryland
      Jul 2022
    • CPR & AED

      American Heart Association
      Mar 2018
    • BLS

      American Heart Association
      Oct 2020
    • First Aid

      American Heart Association
      Mar 2018