Rowid Al-Deeb

Experience

• 

  Al Rashed Fasteners and Engineering Fabrication Services

  Feb 2017 - May 2017

  Database Administrator

  o Provided system training.o Recorded Entries. o Extracted Reports.

• 

  Foodics

  Jan 2018 - Jul 2024

  - Continuous product testing and QA to ensure all features and functions are bug-free and functioning as it is supposed to be.- New Feature Suggestions, UI & UX improvements in order to enhance the overall user experience. - Monitor and oversee the different technical support channels to collect customer feedback and features requests and spot possible product UX enhancements.- Maintain the product knowledge base and manuals and update them whenever a new feature is added and monitor the effectiveness of the information by analyzing page visits and customer interaction.- Monitoring customer interaction with the product and do behavioral analytics and provide feedback to the development team to refine and tweak the product.- Maintaining product testing material for current and new employees and supervise employees' product knowledge.- Work on on-demand projects. Show less

  • Integrations Operations Manager

    Sept 2023 - Jul 2024

  • Product Manager

    Dec 2021 - Sept 2023

  • Senior Integration Engineer

    Mar 2021 - Sept 2023

  • Senior Technical Engineer

    Jan 2018 - Mar 2021
• 

  Tamara

  Mar 2024 - now

  Product Manager