Maryam Ateeq

Experience

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  Shaukat Khanum Memorial Cancer Hospital and Research Centre

  Jul 2013 - Aug 2013

  Volunteer
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  McDonald's

  Nov 2016 - Jun 2023

  • Responsible for Crew, Quality Control and safety standards while leading a shift.• Team leadership included assigning tasks, providing guidance, ensuring that employees follow company policies and procedures with clear communication, and ensuring that the restaurant complies with all relevant laws and regulations, including health and safety standards, food safety guidelines, and labour laws.• Maintaining a high level of customer service, including customer complaints, and resolving them to provide a friendly and welcoming atmosphere. Focusing on accurate and fast drive-thru service maintaining the total order time below 120 seconds, as well as chasing provided KVS time targets.• Cash handling, inventory management, shift scheduling and problem-solving.• While leading from the front, also dealt with reporting any issues, sales, or incidents promptly to high-level management.• Motivating crew with appreciation and rewards at times to perform well and consistently throughout their shifts to ensure every shift runs smoothly. Show less

  • Shift Manager

    Mar 2021 - Jun 2023

  • Crew Trainer

    May 2018 - Mar 2021

  • Crew Member

    Nov 2016 - May 2018
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  National Union of Students (UK)

  Nov 2018 - Oct 2019

  NUS Delegate

  Representing the interests and concerns of local students’ union at a broader national level, advocating for the collective interests of students, and actively participating in the development of policies through networking and voting that affect higher education on a national scale.

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  Unicef on Campus Hertfordshire

  Jan 2019 - Sept 2019

  Volunteer
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  Hertfordshire Students' Union

  Aug 2020 - Jul 2021

  • Co-Chairing and providing leadership to the student council and guiding its members in achieving their goals.• Conducting and overseeing meetings, setting agendas, inviting students, and ensuring that discussions are productive and focused.• Acting as a spokesperson for the student council and maintaining open lines of communication with students, teachers, sabbaticals, and union members.• Encouraging collaboration and teamwork among council members to address student concerns and implement initiatives.• Representing the interests and concerns of the student body to school authorities, participating in decision-making processes, and advocating for positive changes.• Coordinating events, projects, and activities initiated by the student council.• Addressing challenges and conflicts that may arise within the student council or between the council and other stakeholders. Show less • Attending board meetings and actively participating in discussions, contributing insights, and providing a student perspective on various matters discussed by the board. Focusing on specific areas such as policy development, finance, or curriculum.• Representing the perspectives, concerns, and interests of the student body at the governance level.• Advocating for the rights and needs of students is a central aspect of the role. Student trustees work to ensure that the board considers the impact of its decisions on the overall student experience.• An opportunity to develop leadership skills, which helped me to learn how to navigate complex decision-making processes, collaborate with adults in leadership roles and advocate for positive changes within the educational institution.https://find-and-update.company-information.service.gov.uk/officers/nodIeLoXFGwJESuOVgreJHw9itU/appointments Show less

  • Deputy Chair of Student Council

    Aug 2020 - Jul 2021

  • Student Trustee

    Aug 2020 - Jul 2021
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  MARS BUSINESS SOLUTIONS LTD

  Sept 2023 - Mar 2024

  Data Analyst

  Data Analyst | MARS Business Process Outsourcing• Leveraging data to drive strategic decisions and operational excellence at MARS BPO for best client experience. • Conducting in-depth data analysis, predictive modeling, and data visualization to uncover actionable insights.• Collaborating with cross-functional teams to optimize processes and enhance business performance for clients.• Presenting complex data findings to non-technical stakeholders and clients, enabling data-driven decision-making.• Ensuring data quality and integrity through rigorous analysis and data cleansing processes.• Contribute to MARS BPO's success by translating data into tangible results. Show less

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  Wagamama

  Mar 2024 - May 2024

  Senior FOH Manager

  • Leading and supervising the front-of-house team, including hosts, servers, and bartenders.• Ensuring excellent customer service by setting the highest standards and coaching staff on customer interaction, problem resolution, and overall guest experience.• Managing day-to-day restaurant operations, including opening, and closing duties, ensuring cleanliness and organization, and maintaining compliance with health and safety regulations.• Monitoring sales, labour costs, and other expenses to ensure profitability. Moreover, strategies for budgeting, forecasting, and implementing strategies to increase revenue.• Serving as a liaison between front-of-house and back-of-house teams.• Handling customer complaints or issues promptly and professionally.• Ensuring all staff members adhere to company policies, procedures, and standards, including uniform guidelines, correct PPE, food safety protocols, and alcohol service regulations. Show less

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  Mitie

  May 2024 - now

  Operations Manager