Michelle L. Wong, PMP

Experience

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  Michigan State University Library

  Jun 2001 - May 2003

  Student Supervisor

  Knowledge of website coding in .sgml, .html, and .xml; using the program XMetal, as well as Excel, and use of overhead and flatbed scanners.

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  Michigan Supreme Court Historical Society

  May 2002 - Oct 2002

  Coleman Intern

  Completing transcription of audio files; creating web files using code; connecting sections of audio file with corresponding typed section.

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  Bath and Body Works

  Nov 2003 - Jul 2006

  Sales Leader

  • Trends analysis- projection of budget and manpower using historical data and planned promotions• Consumer profiling- customize full purchase behaviors based on customer needs and corporate selling strategies.• Execution of corporate directives for seasonal product offerings.• Realization of daily/weekly/monthly financial goals, designed to maximize customer shopping patterns.

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  Aldo

  Jul 2006 - Mar 2007

  Store Manager

  ⦁ Provided leadership and direction for a team of four full-time and ten seasonal employees assigning responsibilities and managing workflow. (What were the stores’ annual sales?)⦁ Planned and managed an annual budget of $750,000 overseeing inventory, cash flow, and profitability. ⦁ Vetted, hired, and on-boarded new team members and facilitated ongoing training. ⦁ Drove sales through brand representation and a focus on the in‐store customer experience.Key Contributions:⦁ Through execution of marketing strategies and an enhanced customer experience achieved a percentage over goal of 131%,⦁ Recipient of a nomination for the company’s prestigious Achievement Award (only four nominees selected from across all retail venues in North America). Show less

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  Whirlpool Corporation

  Mar 2007 - Dec 2007

  Key Account Representative

  Key Account Representative ⦁ Supported Key Account Managers through providing order placement and administrative support.⦁ Fostered relationships with key clients working collaboratively to resolve complex logistical issues, solve problems, and overcome organizational roadblocks. ⦁ Employed SAP logistics management system to track shipping schedules, place client orders, and track status of shipments.Key Contribution: ⦁ Proactively identified and corrected the source of multiple, serious customer shipping issues throughout the Northwest Service Area. The resolution repaired customer relationships and generated cost savings by eliminating the need to reship products. Show less

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  Homemaker

  Jan 2008 - Jan 2010

  Homemaker

  ⦁ Relocated to Italy in 2008 to support spouse’s career, the type of visa granted did not have right to work privileges. Transferred to Sweden in the Spring of 2010.

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  Axis Communications

  Apr 2011 - Sept 2015

  Partner Communications Coordinator

  ● Acted as Project Manager for monthly and quarterly global e-newsletters, utilizing internal and external resources, co-managed all phases of the Partner Pages UX update project.● Managed an aggressive internal training and awareness campaign which achieved an increase in partner website page views by 31% and number of users by 65%.● Analyzed, updated and tracked project workflow and production in marketing content for improved process and result.● Developed, gathered, analyzed and translated project information to all levels of stakeholders.● Facilitated cross-functional collaboration by partnering with global and regional sales, IT, operations and regional marketing groups to resolve issues and determine future development.● Assigned roles, defined schedule, and work completion for communications project management.● Authored RFIs (Request for Information) with stakeholders, facilitated status meetings for C-Suite executives and interviewed potential vendors during the vetting process.● Demonstrated leadership ability, without direct authority, achieving strong results across communications projects. Show less

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  Code Blue Corporation

  Oct 2015 - Jun 2016

  Communications Manager

  • Strategically planned and oversaw execution of content for social media and digital marketing initiatives to elevate consumer brand awareness; grew Twitter following by more than 12% and drove a 253% increase in Facebook post reach. • Designed and managed a multi-channel communication strategy with sales teams to ensure positive branding and sales enhancement.• Employed creative design and copywriting skills to craft and publish a fresh corporate brochure.

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  Newell Brands

  Jul 2017 - Mar 2019

  Project Coordinator

  Maintained a 90% on-time project rate with over 80 projects.Increased project planning accuracy by 20% by collaborating with stakeholders to develop detailed project plans.Served as a member of the Workfront System Implementation Team, responsible for analytics and reporting.

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  Kellogg Company

  Mar 2019 - Jun 2019

  Sr. Project Coordinator

  stablished scope documentation for 6 projects, supporting the global upgrade of company computer assets.Developed project plans and maintained project reporting scorecards for 10 high-impact projects.

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  Amway

  Sept 2019 - Apr 2021

  Managed cosmetics projects from ideation to global launch, overseeing a projected Year 1 Revenue of $13 million to $42 million. Led the global team as the primary point person for the technical aspects of global branding launches, managing 5 successful launches.

  • Project Manager

    Jul 2020 - Apr 2021

  • Assistant Brand Manager

    Sept 2019 - Jul 2020
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  Kendo Brands, Inc.

  Apr 2021 - Feb 2024

  Senior Project Manager

  Kendo is an innovative beauty brand incubator.Delivered over 50 new successful product launches, increasing product sales by 45%, by adeptly navigating diverse stakeholder perspectives and challenges.

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  MW Project Management Consulting

  Jun 2024 - now

  Founder

  MW Project Management Consulting offers a la carte services for your business needs. With specialization in CPG and Beauty development, I can bring help with developing timelines, processes, project management and general oversight of new product development.

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  Haus Labs By Lady Gaga

  Feb 2025 - now

  Senior Project Manager