Chris Osia

Experience

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  Steamatic of New Orleans

  Jan 1989 - Nov 1994

  Operations Manager

  Responsible for, defining scope, available resources, timeline, assembling projectteam, planning and development, successful project documentation and executionwhile maintaining customer satisfaction and quality results* Ensured full service quality restoration by providing HVAC, carpet, furniture anddrapery cleaning, fire on-location cleaning, fire pack-out and storage* Oversaw emergency services to include all types of mitigation and restoration

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  Steamatic of Greater Atlanta

  Nov 1994 - May 2006

  General Manager

  Responsible for P/L budget, defining scope, available resources, timeline, assemblingproject team, planning and development, successful project documentation andexecution while maintaining customer satisfaction and quality results*Managed all aspects of the business from Operations to the sales staff including all training, hiring and termination* Ensured full service quality restoration by providing HVAC, carpet, furniture and drapery cleaning, fire on-location cleaning, fire pack-out and storage* Oversaw emergency services to include all types of mitigation and restoration* Held all required state licenses and certifications to include Refrigeration and AirConditioning, HVAC, State Contractors License, NADCA (National Air Duct Cleaning Association), State Pest Control Microbial License, Fire Remediation Certification, Water Remediation Certification and Drying Certifications. Show less

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  AWR Co

  Jun 1998 - May 2010

  Owner / Operator

  Built, repaired and restored all types of furniture including both business and in home services* Majority of work performed for insurance organizations as part of a fire and water restoration service* Referred by and worked with insurance adjusters as well as individuals providing on-site services, bids, and estimates* Custom made furniture and/or other items* Replication of rare or hard-to-find furniture and/or pieces

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  Steamatic of Columbus

  May 2010 - now

  General Manager

  Implemented strategies that increased gross profit eighty percent in first year* Converted company from carpet cleaning only to a full service restoration franchise to include; Fire, Water, Sewage, HVAC Cleaning and Mold Remediation* Responsible for P/L budget, defining scope, available resources, timeline, assembling project team, planning and development, successful project documentation and execution while maintaining customer satisfaction and quality results.* Manage all aspects of the business from Operations to the sales staff including all training, hiring and termination* Direct maintenance for all equipment* Responsible for safety compliance Show less