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Christopher Sharifjoo

Christopher Sharifjoo

Park Service Senior Supervisor

Followers of Christopher Sharifjoo53 followers
location of Christopher SharifjooCastaic, California, United States

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  • Timeline

  • About me

    IT Support Technician Tier III / Team Lead

  • Education

    • College of the Canyons

      2010 - 2012
      Associate's degree Networking Systems Administration

      Demonstrate network principles, evaluate routing protocol types, configure and verify filtering with any protocol, configure and verify redistribution between any routing protocols or routing sources. Understanding of OSPF/EIGRP/BGP configuration. VPN technologies - configuration with GRE tunneling and DMVPN (single hub).

    • Western Governors University

      2017 - 2020
      Bachelor's degree Bachelor of Science, IT - Security Emphasis

  • Experience

    • Six Flags

      Jun 2010 - Jul 2019
      Park Service Senior Supervisor

      • Communicates and coordinates cleaning activities to ensure the Park is clean and well-maintained. • Coordinate any special cleaning projects for the Park• Managed work schedules and assigned daily tasks/assignments to line employees and leads • Maintained area budget with company standards • Ensuring departmental and Park goals are achieved.• Provided excellent customer service by assisting and guiding customers as needed • Handling Guest and Team Member concerns

    • College of the Canyons

      Oct 2010 - Feb 2011
      Information Technology Technician

      • Upgraded over 120 PC/laptops software weekly • Installed and trouble shoot new software• Maintained, repaired and prepared computers for lab environment • Cable up Patch panel for lab connection• Cable up patch panel for campus internet• Cabled 2 classrooms (campus and lab connections)• Replaced and installed 30 computers for classroom use

    • Time Warner Cable

      Feb 2016 - Jul 2016
      Cable Technician

      • Travel to customer sites to inspect equipment, discuss their concerns, independently diagnose service issues, and construct innovative solutions.• Handle installations and disconnects, configure systems to standard, educate users about company products/equipment, and juggle scheduling demands.

    • Best Buy

      Nov 2020 - Feb 2021
      PC Technician

      • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.• Performs a variety of fulfillment duties for clients in their homes including delivery, installation, and networking.• Maintains contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices.• Responsibly manages inventory and Geekmobile maintenance.• Provides feedback and training to store teams as well as assists with in-store stock repairs. Show less

    • Antropy Inc

      Mar 2021 - Oct 2021
      IT Technician

    • NASA Jet Propulsion Laboratory

      Jul 2024 - now

      • IT Support Technician Tier 2

        Oct 2021 - now

      • IT Support Specialist Tier III / Team Lead

        Jul 2024 - now

  • Licenses & Certifications