Rohini Reddy G

Experience

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  Infosys

  Oct 2012 - May 2017

  IAM Consultant

  ☛Client: Bavarian Motor Works (BMW), Munich, Germany.☛Worked as part of the WEB-EAM (Web Enterprise Access Management) team to provide a uniform security infrastructure for most important web-based applications with Authentication, Authorization, Auditing, and Single-Sign on functions. As a part of the team, I solved different issues related to Ping-Federate, Site minder, and Databases. Roles And Responsibilities:☛Interacting with customers daily to resolve the issues in BMC Remedy within SLA time for all the priority tickets. ☛Executed the change tasks related to Upgrades/Migration of servers as well as data in the Production environment successfully without any Business Impact.☛Integrating the applications with the Access Management system for securing the applications by authenticating, authorizing, and auditing using Ping-Federate and Siteminder.☛Providing 24/7 on-call support to the requests received through BMC Remedy, a ticketing and tracking tool.☛Maintained both Integration and production environment servers for Pingfederate, Stieminder and LDAP server (databases).☛Resolved the issues while configuring the applications by checking the related logs files (XML Format).☛Created, modified, and deleted the data in the databases as per the request from the customers.☛Solved different alerts related to both the Windows and Linux servers which were monitored by the Nagios Monitoring ToolAchievements / Appreciations:☛Externally certified in ITIL Foundation in IT Service Management.☛Got promoted from Systems Engineer to Senior Systems Engineer.☛Received the Spot award twice for my performance and contribution to the team. Show less

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  Stats NZ

  Feb 2018 - Sept 2019

  Technical Consultant

  Project: Census project in Stats NZ☛ Processing the Census data of each person obtained through paper-based and online information promptly. ☛ Usage of different Internal tools like Salesforce, Geodex, and many more.☛Updating the records in Salesforce based on the information provided and corrected by our team.☛Analyze the data and fix the attributes data in the obtained derivable.☛Usage of the internet and intranet while fixing the critical ones.☛Interacting with the higher level management team and escalating the issues when it’s complicated.☛The Quality standards are maintained and data validation is done by the guidelines provided.☛Building connections with peers and working collaboratively. Show less

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  Olympus Corporation of the Americas

  Mar 2021 - now

  Technical Consultant

  Client: Olympus corporationProject: Olympus Project _ Global Support☛ Integrating the Application in Azure SSO with SAML and Open AUTH. Managing the applications and troubleshooting the issues faced by the users.☛ On-boarding of the Olympus users as requested by the manager using the service requests in the Service Now.☛Off-boarding of the users and removing all the access as requested. Implementing all the required technical processes as requested by Managers.☛Providing Required access to users for Distribution lists (DL) and Shared mailboxes in Azure Active Directory and also providing access to shared folder paths as requested.☛Tracking of incident tickets from opening to closure, with timely business communications.☛Knowledge Management/Document Management which contains SOPs for the Olympus Project related to Application Integration, On-boarding, Off-boarding, and Access Management.☛Act as point of contact for maintaining the quality of tickets by performing daily checks and audits. ☛Participated in a meeting with the Automation teams to strategize and drive the implementation of automation for the Olympus Project. Show less