Marek Romanowicz

Marek Romanowicz

Customer Service Support Agent

Followers of Marek Romanowicz756 followers
location of Marek RomanowiczWarsaw, Mazowieckie, Poland

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  • Timeline

  • About me

    | Product and Project Management | Investment Banking | Service Design | Agile (PSPO I, PMS I, AgilePM) |

  • Education

    • Warsaw School of Economics

      2011 - 2013
      Master's Degree Project Management
    • Uniwersytet SWPS

      2019 - 2020
      Postgraduate studies service design

      Activities and Societies: SOCIAL PROJECT for State Forest Poland - designing a cooperation platform service aimed at reducing the amount of litter in the Świeradów forest district (12 months project)

    • Warsaw School of Economics

      2003 - 2006
      Bachelor's Degree Banking and Finance
  • Experience

    • PTK Centertel

      Jan 1999 - Mar 2004
      Customer Service Support Agent
    • Performance Food Services

      Nov 2004 - May 2006
      Internship

      Organization and execution of a 19 months journey to USA. Worked for 17 months, and traveled throughUSA / Japan for 2 months.

    • Expander Advisors sp. z o.o.

      May 2007 - May 2008
      Financial Advisor
    • Polbank EFG

      May 2008 - Nov 2012
      Product Manager in Premium Banking

      • Managed of Premium Banking offer (accounts, depo and transactional banking)• Led marketing campaigns targeted at selected groups of clients via different banking channels• Responsible for implementation of various products and services (investment structure products,premium debit cards, investment module in CRM, Master Card reward program)

    • Raiffeisen Polbank

      Dec 2012 - May 2016
      Product Manager in Private Banking

      Investment Banking products team:• managed of open-end and closed-end funds (open architecture) and alternative investment products offer (investment gold, art banking, investment wine, condo-hotel property investments)• acted as a business owner in variety of products and services implementation• produced market & customer needs analysis• sales network supportTransactional and deposit products team:• management of term deposits and saving accounts offer• participation in bank transition process - Liabilities Pricing Strategy Project in cooperation with BCG• design and implementation of Account Planning Tool for sales network in cooperation with BCG Show less

    • CDM Pekao SA

      Jul 2015 - Nov 2016
      Investment Banking Expert

      • Created investment products strategy and produced in - depth analysis• Managed of investment and insurance products as well as brokerage accounts,• Led product implementation processes; procedures and regulations, sales network training andsupport, cooperation and negotiations with external entities

    • Raiffesien Bank Polska

      Dec 2016 - Dec 2018
      Project Manager / Business Owner (agile development)

      Implemented on time portfolio of retail banking regulatory projects compliant with the MIFID 2directive consist of:- Customer investment target markets module, MIFID tests and product governance process; budget 0,6M PLN- Investments Products Catalog integrated with data gathering platform for fund agents/third partyproviders; budget 0,9M PLN- Wealth Management Platform with 360° portfolio view and report, investment advisory service and recommendation report, advisory and non - advisory workflow; budget 2M PLN Show less

    • BNP Paribas

      Jan 2019 - now
      Expert in Premium Banking segment (business development)

      Created and implemented Premium Business line strategy across all product lines and bankingsystems that includes:- Business line management - development of the product offer / banking systems functionalities /marketing campaigns and strategy / sales network trainings and support (My Premium Account - the best Premium account on the market in October 2020 according to Bankier.pl)- Virtual Premium Advisor Project (products sales remote processes; role: Project Manager)- GOinvest – implementation of investment advisory platform for premium advisors (role: Business Owner) Show less

    • BNP Paribas Bank Polska

      Jan 2022 - now
      Business and Premium Banking Manager (business development)
  • Licenses & Certifications

    • AgilePM (Foundation)

      APMG International
      Oct 2018
    • PSM I

      Scrum.org
      Jan 2019
    • PSPO I

      Scrum.org
      Dec 2018