Nick Hannington

Experience

• 

  JEM Music Group

  Jan 2006 - now

  Fan Community, Website & CRM Manager (Craig David)

  I have been part of Craig David’s team in my spare time since 2006, I look after his official website as well as his official mailing list and I am administrator on all social channels. I have been on content shoots with Craig recently where I conceptualised, recorded, edited and created content for his socials.I also monitor and engage directly with his online fan community and have become an important link between Craig and his fans for over a decade, this began with an official fans forum but has since evolved into direct engagement with fan-led groups and individuals across various social platforms, giving them access to exclusive content and providing crucial feedback to Craig and his team.I keep his website updated with the latest content, news and shows and design everything we send out to his mailing list via OpenStage.RESPONSIBILITIES• Website management• Fan and community engagement• Link between Craig, his fans and his management• Mailing list management & design• Social media concepts, creative, recording and editing• Spotify playlist updates• Identifying and removing impersonators online• Image & video design (Photoshop & Premiere Elements)EXTERNAL BACKEND TOOLSSpotify for Artists, WordPress, OpenStage, Apple Music for Artists, Amazon Music for Artists, Facebook, Twitter, YouTube, Instagram, TikTok, Deezer for Creators & MusixMatch. Show less

• 

  Total

  Aug 2006 - Aug 2011

  Customer Care Coordinator
• 

  IFPI

  Aug 2011 - Dec 2017

  IFPI represents record companies all over the world and has member companies in all the major music markets. My role involved working closely with Universal Music Group, Sony Music Entertainment and Warner Music Group to protect their music online.As the senior member of staff in the automated systems department I was responsible for supervising three junior members of the team. My role was to take responsibility of all projects and delegate aspects of them to my team to ensure they are carried out to the highest standards expected of our members.Key Responsibilities:• Team leader• Content protection• Managing relationships with major labels, members and international offices• Project management• Building advanced web crawlers• Presenting at seminars Show less

  • Senior Automated Systems Specialist

    Aug 2015 - Dec 2017

  • Automated Systems Specialist

    Aug 2011 - Aug 2015
• 

  Sony Music Entertainment

  Dec 2017 - now

  Having been promoted from my role as Digital Account Manager in the EU Operations team, I am now a Senior Account Manager. My responsibilities listed below remain largely the same but I will be taking on new projects.I am also a member of the Sony Music UK staff committee “What If” that focuses on company culture including charity work, mental and physical well-being, sustainability, diversity, inclusion and social events.My first idea as part of the committee raised almost £9,000 for charity and I organise mixed 5-a-side every fortnight. I have since run a second in-house charity event and raised another £6,000 for charity. Show less As a Digital Operations Account Manager for Sony Music Entertainment my responsibilities are to look after the Digital Operations teams in France, Ireland, Italy, Poland, South Africa and Switzerland. I am the main contact for all six countries and support them with all operational queries, troubleshooting and curation of artist channels.My responsibilities include:• Managing day-to-day digital operations• Supporting SME local labels/affiliates• Working with Sony Music Global Operations teams in New York & Hong Kong• Monitoring digital distribution of SME frontline and catalogue repertoire• Curation of artist channels• Managing internal Wikipedia for Operations• Quarterly department mailers/newsletters• Monetizing/claiming content on YouTube, Facebook & Instagram• Coordinating technical, operational, account management and development activities• Utilizing back-end tools including Spotify for Music Providers, iTunes Connect, VEVO Backstage, YouTube CMS, Facebook Rights Manager, Deezer Backstage & Soundcloud Deck. Show less

  • Senior Account Manager

    Jun 2022 - now

  • Digital Account Manager

    Dec 2017 - Jun 2022