Douglas Mwangi

Douglas Mwangi

IT User Support

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location of Douglas MwangiNairobi County, Kenya

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  • Timeline

  • About me

    CTO || Consultant || ITIL || Radio Broadcast Technician at CASTELLASLTD KENYA

  • Education

    • Kianyaga High School

      1998 - 2001
  • Experience

    • Kenya Agricultural Research Institute (Now KARLO)

      Jun 2003 - Jan 2004
      IT User Support

      Key Responsibilites;- Giving technical and end user support to HQ ad remote stations- Hardware configuration, troubleshooting fault diagnosis and repair of Desktops and Notebooks- Printer and other peripheral maintenance- LAN maintenance and installations- Monitoring and Supporting dialing in connections from remote sites

    • Delf Systems Limited

      Aug 2005 - Aug 2006
      IT Systems Technician

      Key Responsibilities;- Giving technical and end user support to our clientele- LAN maintenance and installations- Administering ad configuration of mail programs e.g. Outlook Express, Microsoft Outlook, Eudora

    • Frontier Fm Ltd

      Aug 2008 - Mar 2010
      System Administrator

      Key Responsibilities;- Hardware configuration, troubleshooting fault diagnosis and repair of computer and computer accessories- Software installation, maintenance and upgrading of Computers and Notebooks- Installing, configuration, maintenance and troubleshooting Local Area Networks (LAN) Networks- Printer and other peripheral maintenance- Data backup/restore, e.g. using Veritas Backup Exec program- Live archiving and tagging of Studio output- Removal of Trojans, worms and Updating of Anti‐virus programs e.g. Mc fee, Symantec, NOD32 Smart Security, AVGEnd‐User support- Administering and configuration of Mail programs e.g. Outlook Express, Microsoft Outlook- Monitoring the Network and Administering the Server as well as the Active directory 2003- liaising with the ISP to ensure reliable and stable internet Show less

    • Radio Bar-Kulan (Albany Associates International Ltd/ Okapi Consulting, African Media and Research )

      Apr 2010 - Jun 2013
      ICT Engineer

      Key Responsibilities;- Audio recording, editing and transmission equipment- Studio equipment and interface- Installation of new workstations- Monitoring the Live streaming and maintaining the live stream server- Assist in the procurement of IT and studio accessories in line with the organizations and objectivesProduction team equipment- End User Support- Installation and configuration of broadcast automation systems e.g. Hardata Dinesat Radio, Jazler and OATS- Integration of ICT and Studio/Broadcast equipment- Live archiving and maintaining the Broadcast Logger (Flash log 6)- Liaising with the company contracted to provide VOIP and Internet services to ensure reliability of the services provides- Introduction, installation and management of new broadcast technology- Maintaining and Monitoring of all broadcast equipment- Liaising with satellite distributors to ensure clean feed and round the clock up time - Consulting with the IT Manager/Deputy Director on future planning and development of resources to ensure maximum access to and implementation of technology services and resources- Maintaining current and accurate inventory of technology hardware, software and resources Show less

    • Globesat Communications Ltd (AU/UN Information Support Team)

      Jul 2013 - Sept 2017
      ICT Engineer

      Key Responsibilities;-Round the clock end User/ Network support- Monitoring the Networks in Mogadishu and sector offices- Install, configure and support of IST Networks in Mogadishu and including VSAT/Microwave links- Network support including configuring and deployment LAN/WAN Hardware - Support the overall technology infrastructure for all sectors including implementation- Support of the software applications and hardware infrastructure that run operations - Server install and maintenance- Running the Active Directory-Broadcast support Audio and Video Show less

    • 2 Degrees North

      Nov 2017 - Dec 2017
      Motorola UHF/VHF Field Engineer

      Motorola UHF/VHF Field Engineer

    • CASTELLASLTD KENYA

      Apr 2018 - now
      Director

      CASTELLASLTD KENYA is a Private Limited Company with Share Capital Incorporated under the laws of Kenya in 2017. - Focused in providing Security Solutions which include CCTV Surveillance Installation & Cloud Backup, Intruder Alarms, Alarm Monitoring and Integrated Systems. We customized provide the very best security solutions/services according to Clients specifications. - Building ICT Networks.- Video and Audio Solutions.

  • Licenses & Certifications