David Denson

Experience

• 

  Applebee's

  Jan 2005 - Feb 2016

  •Managed, coached, and developed Front of the House team – bartenders, servers, and hosts•Fostered a positive work atmosphere for entire team by emphasizing teamwork, consistency, and productivity•Decreased bar waste from 4.5% to 2% and from 2.5% to 1.6% (Atl, Mac,) with precise ordering / waste monitoring•Utilized data analysis and a Labor Management System to optimize schedules, improve labor hours, and improve guest satisfaction through boosted morale, coaching and development, and staff readiness•Ensured food quality compliance with health and safety regulations; performed routine inspections•Analyzed data to control inventory and reduce product waste; purchased products with attention to budget guidelines Show less •Delivered top-tier hospitality to customers to protect the integrity of the company brand•Fostered relationships with Front and Back of the House teams; encouraged open communication and peer mentorship•Designed, implemented, and delivered training for new Front of the House team members•Assisted management team with monthly inventory audits; provided team member insight to improve bar waste•Alleviated guest complaints and concerns by providing solutions and guaranteed improvement for future experiences Show less

  • Assistant Manager

    Jan 2014 - Feb 2016

  • Shift Lead/ key hourly

    Jan 2005 - Jan 2014
• 

  JCPenney

  May 2013 - Jan 2014

  Sales Specialist

  •Provided fashion knowledge to assist customers with trends and desired needs•Developed and maintained positive relationship with customers in order to become continuous fashion consultant•Achieved and exceed weekly sales goals for Men’s Suit Department•Encouraged customers to participate within company’s credit card and reward programs•Merchandized department according to company’s schematics and planograms

• 

  Longhorn Steakhouse

  Feb 2016 - Jun 2022

  Kitchen Manager

  •Decreased turnover from 128% to 73% from 2018 to 2019 by connecting and engaging with team members and cultivating a workplace culture of positivity and efficiency•Supervise the day-to-day operations and performance of the team to provide the highest level of customer service for the customer•Exceeded fiscal year sales goals by 22% from 2020 to 2021; Earned Gold Club Award.•Manage P&L and Financial Impact on Restaurant Earnings report and I-9 management and compliance •Manage talent management and acquisition duties including analyzing staffing levels, researching candidates, interviews, reference checks, training and scheduling•Build and foster strong relationships with customers, suppliers, and colleagues•Conduct performance reviews, all team meetings, and training sessions, regular training, development and coaching•Maintain inventory levels and complete full weekly and monthly inventory; manage and oversee necessary maintenance and repairs on kitchen appliances•Implemented additional communications training and efficiency measures to improve the “To-Go” experience;increased sales by 13%; Earned Diamond Club Award for work in the Buckhead location Show less

• 

  SodexoMagic

  Jun 2022 - Feb 2023

  Operations ll Manager
• 

  Sodexo Live!

  Feb 2023 - now

  •Directs business practices in order to uphold Company mission and values.•Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.•Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring operating standards.•Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees.•Directs daily food service operations including: menu evaluation and planning, purchasing, inventory, receiving, food preparation and storage.•Maintains kitchen and storage facilities to meet/exceed sanitary conditions; monitors internal quality assurance and food safety audit process (including HACCP records.)•Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements. Show less

  • General Manager l

    Oct 2024 - now

  • Operations lll Manager- Assistant General Manager

    Feb 2023 - Oct 2024