Simone Ford

Experience

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  BRAG

  May 2011 - Aug 2011

  Intern

  •Participated in a comprehensive 11-week professional development module designed to expose African Americans and other college students of color to retail and retail related fields•Attended retail seminars and workshops; E-Commerce, Advertising, Presentation Skills, Self-Branding, Retail Math, Loss Prevention•Researched the rise of the multicultural economy and presented solutions before a panel of key business executives•Placed first in a case study competition •Participated in numerous networking events to improve my knowledge of the field Show less

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  Macy's

  Jun 2011 - Jul 2011

  Planning Intern for Ready to Wear at Macys.com

  Proactively participated in a 8-week professional internship program in planning and allocations in e-commerce•Learned key functional areas of the business such as financial analysis, sales forecasting, purchase order processing and tracking•Worked with a variety of computer programs, analyzed and forecast sales, and allocated units to send to vendors •Prepared vendor weekly sales for market appointments which helped Planners and Buyers analyze weekly profits for specific collections•Monitored details such as wording, sentence structure, and webpage accessibility for Women’s brand Neo-Separates and INC for site testing reports •Conducted research for American Rag specifically for the Youth Customer Women’s Shoes branch which provided ideas to better market the brand to younger customers Show less

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  Burberry

  Feb 2012 - Apr 2012

  Operational and Administrative Intern

  •Managed and Navigated inventory •Tracked top selling items which were added to inventory supply•Contributed to increasing the average dollar sale at retail through product knowledge •Assisted in creating visual aesthetics for the women’s sales floor•Personal women’s department fashion consultant for customers

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  De Beers Diamond Jewellers

  Aug 2012 - Nov 2012

  Merchant Assistant

  During this role, I ensured seamless product delivery by acting as a key point of contact between partners and vendors.Further, I delivered informative and friendly service through trust-based relationships with customers.Key Accomplishments:► Minimized potential financial loss in risk by 80% through assessment of weekly sales reports for top items and validation ofoptimum operating levels.► Generated Excel spreadsheets of stock, mounting, and diamond needs, maintaining 100% documentation reporting, suchas daily receipts and inventory entries.► Enhanced client experience online by responding to a wide range of customer inquiries and product questions. Show less

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  Tommy Bahama

  Mar 2013 - Mar 2015

  Supervisor

  While serving as a Floor Supervisor, I controlled all floor operations, including sales potential generation, staff hiring, budgetmanagement, and client relationship building. Moreover, I maintained a follow-up on all operational procedures, policies, anddirectives.Key Accomplishments:► Streamlined the full recruitment cycle by directing and motivating 10+ highly competitive store team members in adherenceto company guidelines, laws, and regulations.► Optimized cross-selling and upselling techniques that led to double sales growth within the first quarter and sales for twonew locations. ► Ensured engagement of 50+ attendees and raised $500 in donations by orchestrating a diversity event to educate onAutism.► Delivered appealing fashion and style suggestions to 100+ customers in women’s, men’s, and home departments asPersonal Fashion Consultant, attaining 99% customer satisfaction. Show less

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  Camuto Group

  Mar 2015 - now

  Production Coordinator

  Leveraging my organizational skills, I conduct weekly Microsoft Team meetings regarding weekly reports and data. Toimprove team-wide performance, I lead relevant HR initiatives, such as employee relations, performance evaluation,appreciation programs, and succession planning. Support and encourage coworkers in performing day-to-day tasks toincrease service outcomes.Key Accomplishments:► Endorsed company best practices and optimized operational productivity by 88%+ through effective management of newhire onboarding and training for 10+ staff.► Improved team-wide diversity and cohesiveness by 90%+ by directing large company-wide health and wellness employeeengagement initiative for 50+ employees during annual Black History Month events.► Led 10 projects per retail season by networking with cross-functional teams in a fast-paced environment, fulfilling andsurpassing customer expectations and production deliverables.► Recognized► Generated $15Million+ in overall revenue within the first fiscal year by developing strategic plans for respective brands anddrafting weekly reports for 10+ sales team members through data analysis.► Enabled 100% data accuracy and integrity by efficiently administering monthly and quarterly inventory worth $500K. Show less