Pedro Torres

Soporte Tecnico

107 followers

Arraiján, Panamá Oeste, Panamá

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Timeline
About me
Tec. en Programación y Análisis de Sistemas
Education
- Universidad Tecnologica de Panama
  -
  TECNICO Informatica
  Titulo de Tecnico en Programacion y Analisis de Sistemas
- Universidad Tecnogica de Panama
  2016 - 2019
  Licenciatura Redes Informaticas
  Curso el Ultimo año de la carrera.
Experience
- LOFA TRADING, S.A.
  Jan 2003 - Jun 2008
  Soporte Tecnico
- Ministerio de la Presidencia - SENAPAN
  Jun 2008 - Jan 2009
  IT
  in charge of IT dept., db admin, server admin, tech support., SIVISAN Project, networking, Argis server admin.
- Dell Technologies
  Jan 2009 - Oct 2016
  - Enterprise tech support sr analyst
    Jan 2015 - Oct 2016
  - Technical Support Specialist
    Jan 2009 - Jan 2015
- Quest Software
  Oct 2016 - Oct 2020
  KACE System management & Deployment Products
  - Enterprise Tech Supp Advisor
    Nov 2019 - Oct 2020
  - Tech Support Senior Analyst
    Oct 2016 - Nov 2019
- Prodapt
  Sept 2021 - now
  Tech Support Specialist I
Licenses & Certifications
- CompTIA A+ (220-901) Cert Prep: 4 Displays and Printers
  LinkedIn
  Jul 2019
  View certificate
- CompTIA A+ (220-901) Cert Prep: 1 Core Processing
  LinkedIn
  May 2019
  View certificate
- CompTIA A+ (220-901) Cert Prep: 5 Networking
  LinkedIn
  Jan 2019
  View certificate
- CompTIA A+ (220-901) Cert Prep: 3 Peripherals and Building a PC
  LinkedIn
  Jul 2019
  View certificate
- CCNA: Enterprise Networking, Security, and Automation
  Cisco
  Jul 2022
  View certificate
- CompTIA A+ (220-901) Cert Prep: 6 Laptops and Mobile Devices
  LinkedIn
  Jan 2019
  View certificate
- Creating a Business Plan
  LinkedIn
  Sept 2023
  View certificate
- CompTIA A+ (220-902) Cert Prep: 3 Windows Basics
  LinkedIn
  May 2021
  View certificate
- CCNA: Switching, Routing, and Wireless Essentials
  Cisco
  Jan 2022
  View certificate
- Conflict Resolution Foundations
  LinkedIn
  May 2023
  View certificate
- CompTIA A+ (220-902) Cert Prep: 1 Introduction to Computers
  LinkedIn
  Sept 2019
  View certificate
- CompTIA A+ (220-901) Cert Prep: 2 Core Hardware
  LinkedIn
  Jul 2019
  View certificate
- CompTIA A+ (220-902) Cert Prep: 2 Putting Pieces Together
  LinkedIn
  Oct 2019
  View certificate
- CCNA: Introduction to Networks
  Cisco
  Nov 2021
  View certificate
- 8 Things You Must Know in Python
  LinkedIn
  Feb 2023
  View certificate

Pedro Torres

Timeline

About me

Education

Universidad Tecnologica de Panama

Universidad Tecnogica de Panama

Experience

LOFA TRADING, S.A.

Ministerio de la Presidencia - SENAPAN

Dell Technologies

Enterprise tech support sr analyst

Technical Support Specialist

Quest Software

Enterprise Tech Supp Advisor

Tech Support Senior Analyst

Prodapt

Licenses & Certifications

CompTIA A+ (220-901) Cert Prep: 4 Displays and Printers

CompTIA A+ (220-901) Cert Prep: 1 Core Processing

CompTIA A+ (220-901) Cert Prep: 5 Networking

CompTIA A+ (220-901) Cert Prep: 3 Peripherals and Building a PC

CCNA: Enterprise Networking, Security, and Automation

CompTIA A+ (220-901) Cert Prep: 6 Laptops and Mobile Devices

Creating a Business Plan

CompTIA A+ (220-902) Cert Prep: 3 Windows Basics

CCNA: Switching, Routing, and Wireless Essentials

Conflict Resolution Foundations

CompTIA A+ (220-902) Cert Prep: 1 Introduction to Computers

CompTIA A+ (220-901) Cert Prep: 2 Core Hardware

CompTIA A+ (220-902) Cert Prep: 2 Putting Pieces Together

CCNA: Introduction to Networks

8 Things You Must Know in Python

Languages

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