Cristian Cortes Correa

Experience

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  Sanofi

  Jan 1997 - Jan 2002

  Jefe de Informática y Sistemas

  Implementación de distintas plataformas de apoyo a la gestión del área de administración y finanzas. Dentro de estas se encuentra el ERP, sistema de control de gastos y presupuesto, sistema de logística, sistema de control de activo fijo, sistema de revisión de tarifas, sistema de pago a proveedores, entre muchos.Encargado de asegurar que los sistemas continúen en funcionamiento sin interrupciones. Encargado de la informática, telefónica, redes y telecomunicaciones en general.

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  Se Construye S.A.

  Jan 2002 - Jan 2003

  Jefe de Ingeniería de Sistemas

  Optimización de los procesos Business to Business actual del Portal. Se trabaja en la seguridad, el desarrollo de módulos y el cambio completo de gráfica, con un renovado conjunto de herramientas de consulta.Implementación de sistemas para la correcta gestión y administración del proyecto. Creación de sistema de administración de proyectos, del sistema de estadísticas, administrador de noticias e imágenes, entre muchos.

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  Excelsys

  Jan 2003 - Jan 2005

  Project Manager

  Development and Consulting, to achieve online communication of the banking transactions of Banco Estado, Banco BBVA, Banco BISA of Bolivia and Banco Intercontinental de Panamá.It should be noted that the development of BBVA was considered the second best site in Latin America and Number 16, among the Western Banks. The study was conducted by the prestigious consultant Speer & Associates Inc (2005)

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  Movistar

  Jul 2005 - Mar 2014

  Project Manager

  He is in charge of the company's strategic project portfolio, as well as the generation and evaluation of initiatives and the integral management of projects that generate value and customer satisfaction.• Managed the development of new transactions in the Movistar virtual branch, such as the sale of prepaid bags, change of plan, new points club system, balance and traffic, etc. These online tools improved customer satisfaction by 30%.• I led the certification project for labor competencies of ESTELA (Latin American School of Telefónica), where a training and training tool was implemented directly from the Internet, which reduced training times by 40% and training costs by 60%. Show less

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  Subsecretaría de Previsión Social

  Apr 2014 - Jul 2015

  Chief Information Officer

  Responsible for operational continuity, application development, information security and technological support of the Institution. In charge of 12 people, in the areas of Systems, Support, Development and Web Channel.• I improved the public tender technology platform of the Pension Education Fund, towardsan online tool oriented to the applicant and executor in a simple way, but with greatprocess management capacity. This improvement was able to reduce processing times of expense returns by 40%.• I implemented the systems of the Presidential Pension Commission. The work provided the services of Website, Documentary Intranet, Study Server and Repository of secure file transmission. These products supported the management and operation that culminated in the pension reform proposal of September 2015. Show less

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  Ministry of Social Development

  Aug 2015 - Mar 2018

  Chief Information Officer

  Responsible for planning, technology support, development, administration, custody and treatment of information systems and databases. In charge of 54 people, in the departments of Development, Information, IT and Processes.• I implemented the Social Household Registry, which replaced the Social Protection Sheet, a socioeconomic indicator used by the State of Chile to assign the beneficiaries of the social protection system, with an online digital platform and with online availability 24 hours a day . This platform improved in more than 30% the times in the citizen attention.• I promoted the Government of Information Technology in the Institution, through the incorporation of methodologies, communication between IT leaders and application of good practices. With this initiative, it was achieved among many things, the certification of all websites in universal access standards and compliance with standards in computer security and business continuity.• Directed the Implementation of the Integrated Social Information System, with the creation of a platform for great information processing and georeferencing. The solution reduced the time for representation, analysis and subsequent assistance to the most vulnerable areas of the country. Show less

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  Stefanini LATAM

  Jul 2018 - Aug 2019

  Tech Lead

  Responsible for the delivery of the integration project between Telefónica systems and the toolfor the self-service of Nokia customers. South American coverage initiative, reporting toRegional leaders in Spain and Brazil. In charge of 3 people.- Managed implementation of the digital customer service platform for call center, makingmonitoring, reports and meetings at the regional level, which improved the online solution for servicesas IPTV and HSI, in more than 50%.- I led, together with a team, the generation of the 11 most strategic business processes of TelefónicaChile, which finally became the official customer service processes of the company. Show less

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  IPS

  Sept 2019 - Sept 2021

  Head of the Process Department

  Responsable de la gestión por procesos, ejecución de los proyectos y asegurar la calidad del desarrollo de los aplicativos de la institución. A cargo de 34 personas.

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  Environmental Superintendence

  Sept 2021 - Mar 2023

  Chief Information Officer

  Responsable de gestionar y potenciar el seguimiento ambiental y facilitar el acceso a la información, siendo responsable de la rectoría técnica en ciencia de datos y en todo lo relacionado con sistemas de vigilancia del estado del medio ambiente, sistemas informáticos, reporte electrónico de información, seguimiento remoto de y los sujetos regulados. A cargo de 50 personas, en las áreas de Inteligencia Ambiental; Infraestructura y Redes; Desarrollo y Mantención de Sistemas; Mejora Continua y Laboratorio de Alta Complejidad. Show less

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  Sence Chile (National Training and Employment Service)

  Aug 2023 - May 2025

  Chief Information Officer

  Direct, coordinate and control the information and telecommunications technology management model of the National Training and Employment Service, in accordance with current regulations, institutional strategic objectives, ministerial and government policies.

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  Civil Registry and Identification Service

  Jun 2025 - now

  Chief Technology Officer