Zeba Mufti

Zeba Mufti

Relationship Manager

Followers of Zeba Mufti905 followers
location of Zeba MuftiDubai, United Arab Emirates

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  • Timeline

  • About me

    Sales Manager UAE

  • Education

    • CH. CHARAN SINGH University

      2005 - 2007
      Master of Journalism and Mass communication Communication and Media Studies A
    • Institute of Management Technology, Ghaziabad

      2011 - 2013
      Master of Business Administration (M.B.A.) Human Resources Management and Services
    • National Institute of Information Technology

      2017 - 2017
      TALLY ERP.9 Accounting A

      DIPLOMA OF ACCOUNTING IN COMPUTER WITH GST

    • D.N. College - India

      2002 - 2005
      Bachelor of Commerce - BCom Accounting and Finance
  • Experience

    • Future card+

      Apr 2014 - Nov 2015
      Relationship Manager
    • UVA Unified Visa Assistance

      Dec 2015 - Jan 2018
      Administrative Assistant
    • Fire and Security Association of India (FSAI)

      Apr 2018 - Sept 2018
      Chapter executive

      Held accountable for delivering training, and seminars to existing corporatemembers and individual members. Providing significant events to the successful development of newand existing members● Sales: Business To Customer (B-2-C ) Business To Business (B2B)Successfully attained the Highestgross sales of 200k Per Month. Converted the biggest companies into corporate members. ‘HENRICH’ and ‘HONEYWELL’● Marketing: Acquired new clients and developed clientele by networking to find new members andgenerate lists of prospective members● Developed, and implemented the strategic plan for the company in the mostcost-effective and time-efficient manner. Show less

    • Johnson Controls

      Nov 2018 - May 2020
      Regional Sales Coordinator(North & East)

      Lead the team of around 10 to 15 Sales Manger for different LOB'S like HVAC,BMS,FIRE & FIREFIGHTING Solutions, CCTV & ACESS CONTROL.● Sales Process : collaborated with Project Operation and Procurement Team in order processing &booking in the system.● Customer Relation Management CRM: Held responsible for developing & maintaining commerciallyproductive relationships with both new and Global Account clients like Boeing, Bank Of America, GE,PWC, NETFLIX, EY, ALSTOM, HP, HUDSON...● Operation Management: Regulate the sales capability, effectiveness of existing and potential salesinitiatives & channels. Design & implemented plans and strategies to promote the attainment of goals● Administrative Management: provided all sales administrative assistance with in the organization.Developed business strategies for Sales Team to gain commitment.● Document Management: preparing & filling important document like Contracts Renewals, MOM,and make accessible when requested. help in tender submission. Preparing and maintaining salescontracts, quotes, and proposals. Ensuring that all necessary legal and compliance requirements aremet in sales documentation. Follow-Up with customers to gather feedback and assess their satisfactionwith products or services. Scheduling follow-up meetings or calls to nurture customer relationships.● Reporting Generation: Preparing regular sales performance reports for management andstakeholders. Generating sales performance reports and presenting findings to the sales team ormanagement. Tracking key performance indicators (KPIs) related to sales and reporting on progress.●Data Analysis: Collecting and analyzing sales data to identify trends and opportunities forimprovement.● Protects an organization’s value by keeping information confidential. Show less

    • Rasasi Perfumes Industry

      Nov 2021 - May 2022
      Administrative Hr Assistant

      ● Analyze the organization’s needs and support seniors in developing plans foraccomplishing the organization’s growth expectations and future staffing, training,& facilities requirements and articulate an overarching strategy &specific tacticswhich enable the organization to grow efficiently and quickly.● Successfully deliver all administrative assistance within the organization; medicalInsurance; cultivate and maintain a strong, influential relationship with all internaland external constituents.● Holds proven distinction in managing Leave, Pay Roll, recruiting & hiringProcesses, articulating Organizations’ strategies & onboarding Processes.● Manage employee requests concerning human resources issues, rules, requests,and regulation Show less

    • Edgile Training Solutions

      Aug 2022 - Mar 2023
      Business Development Executive

      ● Marketing Support: Collaborating with the marketing department to assist in the execution ofmarketing campaigns, promotions, and events that support the sales effort.● Sales Process Business -To-Business sales● lead Generation● Estimates partners’ needs and goals.● Closes new business deals by coordinating requirements, developing andnegotiating contracts, and integrating contract requirements with businessoperations.● Protects an organization’s value by keeping information confidential.● Enhances the organization’s reputation by accepting ownership for accomplishing new and differentrequests.● Explores opportunities to add value to job accomplishments Show less

    • Vantage Security

      Apr 2023 - Jun 2023
      Regional Sales Coordinator

      Handles the processing of sales orders. review and verify theaccuracy and completeness of order details, such as pricing, quantities, andcustomer information. coordinate with various departments, such as production, logistics, and finance,to ensure timely and accurate order fulfillment.● B-2-B Sales : Product sales and design the CCTV & ACCESS CONTROL solutions as per the clientrequirement● Sales Support: Provide support to the sales team by preparing sales presentations, proposals, andcontracts, assisting in generating sales reports, analyzing sales data, and identifying trends or areasfor improvement. They also help maintain customer databases and manage customer inquiries andcomplaints.● Communication and coordination: act as a point of contact between the salesteam, customers, and other internal departments, facilitate communication, and coordinate activitiesto ensure a seamless flow of information and resources. This may involve scheduling meetings,conference calls, or sales events and disseminating relevant information to the team.● Inventory Management: Monitoring and managing inventory levels with theinventory or warehouse team to track stock availability, coordinate productreplenishments, and handle any issues related to inventory management Show less

    • Security Shells Infotech Pvt Ltd

      Oct 2024 - now
      Sales Manager
  • Licenses & Certifications

    • Mobile Repairing

      Indra technology institute
      Sept 2004
    • TALLY. ERP. 9

      NIIT Technologies
    • Basic Life Support for Healthcare and Public Safety (BLS)

      Usha Armour Pvt Ltd
    • Administrative Professional Tips

      LinkedIn
      Oct 2023
      View certificate certificate
    • Administrative Professional Foundations

      LinkedIn
      Oct 2023
      View certificate certificate
    • Salesforce Essential Training

      LinkedIn
      Sept 2023
      View certificate certificate
    • Creating a Product-Centric Organization

      LinkedIn
      Sept 2023
      View certificate certificate
    • Life Saver

      When-It-Strikes Crisis Management Pvt Ltd
      Mar 2020
      View certificate certificate
    • Identity & Access Mangement

      Security Shells Infotech Pvt Ltd
      Jan 2020
      View certificate certificate
    • Quick Fixes to Attain Excellent Customer Service

      LinkedIn
      Sept 2023
      View certificate certificate