
Cindy Kesserwany
Social Media Coordinator & Communication Officer

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About me
Project Manager @Hey Digital | All things Project Management, Career Development & Self-Improvement Tips 🚀
Education

Lebanese University - Faculty of Sciences
2015 - 2020Bachelor of Laws - LLB Law
Experience

VENT NOUVEAU TRAVEL & TOURISM
Jun 2017 - Dec 2020Social Media Coordinator & Communication Officer• Create a profile for the company on Facebook, Instagram and Linkedin.• Handle community management and launch Facebook Ads for awareness purposes.• Take charge of email marketing with 3k+ subscribers.• Send detailed cruise proposals and quotations to potential customers.• Communicate, reserve and set up meetings for the groups travelling abroad or locally.

Assistance From A Distance
Apr 2020 - nowCo-Founder• Research funding opportunities that allow us to provide food security to the data of families and individuals in need.• Assist in content creation and optimise the account's pillars based on engagement levels.• Attend workshops to improve skills related to the NGO industry.• Create systematic documents that organise the internal process.

Spearhead Marketing & Communications SAL
Feb 2021 - Feb 2022• Client servicing to ensure that the deadlines, updates and strategies are agreed and that the client's needs are understood and met.• Delegate tasks to the junior account executives and assist to guarantee smooth operations.• Launch ads with different objectives depending on what stage of the funnel the account is in.• Work on mood boards that reflect that brand and art direct photoshoots for the client.• Create reels and provide a detailed design brief for the designers to work.Industry: Insurance | Pet Food | Sportswear | Independent Media عرض أقل
Senior Account Executive
Sept 2021 - Feb 2022Account Executive
Feb 2021 - Oct 2021

WonderEight
Apr 2022 - Apr 2023Senior Account ExecutiveClient Relationship Management:• Understand client objectives, goals, and challenges, and proactively propose marketing solutions to address their needs.• Conduct regular meetings to ensure ongoing client satisfaction.Campaign Management and Execution:• Collaborate with cross-functional teams (creative, digital, content, etc.) to develop and execute integrated marketing campaigns.• Manage end-to-end campaign execution, ensuring timelines, budgets, and deliverables are met.Project Coordination:• Coordinate and prioritize project tasks, collaborate with internal teams to gather necessary resources, and ensure quality standards are met.Financial Management:• Manage client budgets, ensuring profitability and accurate invoicing.• Monitor and track project expenses, scope changes, and billing processes.Clients: Quaker I Ocean Spray I Mountain Dew I Switch I Crepaway I Juhaina عرض أقل

Indépendant
Apr 2023 - Oct 2023Brand Strategy and Content Coordinator- Brand Strategy and Planning- Brand Development and Management- Marketing and Campaign Execution

Hey Digital - Leading SaaS Performance Marketing & Creative Agency
Oct 2023 - now- Creating tasks and building project in ClickUp- Managing project workflows and Project Dashboards- Working with the Performance Marketing, Design and Account Management teams to make sure projects are well-planned and delivered on time- Assisting the Ops team with patches and small outputs- Assisting the PM with workload distribution and resource allocation
Project Manager
Jun 2024 - nowJunior Project Manager
Oct 2023 - Jun 2024
Licenses & Certifications

An entire MBA Program in 1 course: Award Winning Business School Prof
UdemyJul 2020- View certificate

Data Analysis and Interpretation
Wesleyan UniversityDec 2020 
Inter-University Programme | Special Tribunal for Lebanon
T.M.C. Asser Instituut the Hague, NetherlandsNov 2019
Diplomacy Award - Model United Nations
Lebanese American UniversityFeb 2015
The Complete Digital Marketing Course - 12 Courses in 1
UdemyApr 2020- View certificate

Market Research and Consumer Behaviour
IE Business SchoolOct 2020 - View certificate

Positioning: What you need for a successful marketing strategy
IE Business SchoolFeb 2021 .webp)
Price Media Law Moot Court Programme - University of Oxford
Notre Dame University - Louaize (NDU)Feb 2018
Social Media Management - The Complete 2019 Manager Bootcamp
UdemyMar 2020- View certificate

Marketing Mix Fundamentals
IE Business SchoolFeb 2021
Languages
- enEnglish
- arArabic
- frFrench
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