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Sandeep Jain

Sandeep Jain

CSR

Followers of Sandeep Jain1000 followers
location of Sandeep JainBengaluru, Karnataka, India

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  • Timeline

  • About me

    Sr. Program Manager | Agile Service Transformation | Roadmap& Delivery Planning | Backlog Management & Control

  • Education

    • Hymamshu Jyothi Kala Peetha

      1993 - 2003
      Schooling

    • MES PU College of Arts, Commerce and Science

      2005 - 2008
      Bachelor of Commerce - BCom Business/Commerce, General A

    • Bangalore University

      2005 - 2008
      B.Com Business/Commerce, General First Class

    • MES PU College of Arts, Commerce and Science

      2005 - 2008
      Bachelor of Commerce - BCom Business/Commerce, General First Class

  • Experience

    • E4e india pvt ltd

      Jan 2007 - Apr 2008
      CSR

      Sales and CSR

    • Magnus Advertising

      Jul 2008 - Apr 2009
      Business Development Manager

      Planned and allocated advertisements in Woolworth’s stores across Australia

    • IBM

      Aug 2009 - Jun 2015
      First Line Manager

      • People management duties• Coordinating daily deliveries with vendors and internal resolver groups.• Employee Retention• Client communication and selective reporting. • Recruitment duties and involvement with internal job postings.• Maintain and deliver as per negotiated SLA’s• Additional responsibilities included organizing trainings for the team based on individual interests and external training sessions.

    • Prime Focus Technologies

      Jun 2015 - Jan 2017
      Manager

      • People management duties• Service Delivery duties for the content localization wing of PFT.• SLA Negotiations and Amendments• Handling a team of over 180 people across 2 locations.• Recruitment, ER and EE.

    • Applied Materials

      Jan 2017 - Jun 2019
      Service Delivery Manager

      Along with the end End to End Service Delivery duties, also assisting the resource allocation and management for various towers that comprise the Global Information services wing of Applied materials.Governance MeetingsResource BillingCompliance and Contractor ManagementLiaison With Vendor Management Teams

    • Microland Limited

      Jun 2018 - Jun 2019
      Sr Project Lead

      Staffing Leader for multiple accounts.Compliance DeliveryResource Billing and End to End Client Engagement

    • Virtusa (For British Telecom PLC)

      Jun 2019 - now
      Senior Manager / Program Manager – Agile Transformation (Service Assurance)

      • Spearheaded the management of strategic divestment projects and provided leadership in Agile & Hybrid delivery programs to drive BT's Digital Transformation objectives.• Established and managed cross-functional workstreams, ensuring seamless coordination of component integrations through the utilization of ServiceNow.• Provided oversight for IT Separation projects and effectively coordinated data migration efforts to ensure seamless project execution.• Fore fronted the entire gamut of Demand and Backlog Management• Fostered collaborative partnerships with Tech Tribe Leaders and multiple product owners to drive the achievement of MTP Goals and long-term business objectives.• Effectively managed planning and execution of quarterly design and development goals.• Showcased the ability to effectively manage complex stakeholders and foster strong collaboration with Product Owners and Agile Coaches. Show less

    • Virtusa

      Jun 2019 - now

      • Senior Program Manager

        Aug 2022 - now

      • Project Manager

        Jun 2019 - Dec 2022

  • Licenses & Certifications

    • ITIL V3 Foundation

      QAI Global Institute

    • Learning Cloud Computing: Core Concepts (2019)

      LinkedIn
      May 2021
      View certificate certificate

    • Certified Scrum Master

      Scrum Alliance

    • PMP® Certification Training Course

      Simplilearn