Mohammad Abdul Rahman

Experience

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  ICICI Bank

  Jul 2000 - Sept 2003

  Operations Supervisor
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  ICICI Bank

  Dec 2003 - Mar 2007

  Webtrade Specialist

  ICICI is the second largest bank from India. ICICI launched the NRI services to Indian customers in Saudi Arabia joint ventured with Arab National Bank. I was appointed as team Leader for the product ICICI Direct. I played a key role in developing the business of ICICI Direct in Riyadh region.The job responsibility included;Analyzing marketing trends and tracking competitor's activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies.In charge of cascading group polices to the sales team and ensuring compliance by the same.Keeping strong relation with high profile customers. Responsible for manpower recruitment.Maintaining relationship with channel partners and in-house teams.Achieving business targets for the region for all sales verticals. Taking care of process and issuances of policies.Motivation, identification and development of the sales team. Supervising complete operations to achieve business goals, top line and bottom-line profitability Responsible for End to End Sales & Installs.Preparation of daily Countrywide Initiation Performance Report for sales & team members.Arranging daily meeting with sales staff.Developed standardized training process flow for all Sales staff.Keeping complete communication with the Head Office through proper follow-ups and timely Reports.Based on the Sales, preparing Sales Performance Report & submitting it to Higher Authorities.Attending Sales Meetings, Conferences and Product update Programs etc.Handling objection from the Customer up to their complete satisfaction.Introduction of new Products to expand the Sales.Building strong rapport with the CustomersRecruiting, as well as conducting training and development sessions for sales staff on a regular basis.Maintaining the displays of the Product in a proper manner.Generating leads & passing it to sales team. Show less

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  Arab National Bank

  Apr 2007 - Aug 2012

  Reconciliation Officer

   Review & update Visa Billing System & MasterCard Billing System reports and ensure that all fees, charges and other incomes are properly billed by Visa / MasterCard International. Advise branches / Chargeback unit / other internal units to pass the rectification entries on outstanding items arising out of the reconciliation.  Keep Settlement Manager advised of outstanding reconciliation items. Reconcile all Credit Cards related suspense accounts and ensure the financial & accounting integrity and a perfect match between the Credit Card related suspense accounts in the Bank’s GL with the Card system at all times. Performing all kind of reconciliation for Master & Visa both Issuer & Acquirer side. Preparing Daily/weekly/Monthly GL proofs for both Visa & Master. Reconciliation of various tasks related to Cards Operation Reconciling POS Merchant suspense accounts. Finding the Discrepancies in Merchant Pos Suspense Accounts & forwarding to the concern units for further actions. Resolving the queries related to POS debit/credit card transactions raised by SAMA. Making the Accounting entries pertaining to the transaction and activities of the organization. Visa and MCI both Acquirer & Issuer rejects are progressed and escalated to management if beyond five days not resolved Preparing monthly volume of Transactions Reports for Master & Visa & forwarding to higher authorities. Settlement /Payment of out standings/claims Preparation of Proofing of General Ledger Finding the Discrepancy in Reconciliation and reporting to Management/ External Parties Checking and reporting of various reports to concerned parties Escalating the exceptional problems to the parties like Helpdesk, management Reporting to Management, ITG , Internal auditors, Finance and Planning Show less

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  Majid Al Futtaim

  Sept 2012 - now

  • Merchandise Manager Omni Channel - FMCG

    Aug 2023 - now

  • E-Commerce Category Manager - FMCG

    Dec 2019 - Aug 2023

  • Category Manager - FMCG

    Nov 2017 - Nov 2019

  • Asst.International Negotiator - Consumer Goods

    Sept 2015 - Oct 2017

  • Asst. Manager Business Analytics

    Sept 2012 - Aug 2015