Tim Lawrence

Experience

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  Penta Press

  Jan 1992 - Jan 1993

  Account Manager
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  Office Depot

  Jan 1993 - Jan 1995

  Marketing Manager
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  Kimball International

  Jan 1995 - Jan 1997

  Production Manager/Marketing Manager
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  Flack Design, Inc.

  Jan 1997 - Jan 2002

  Sales Representative, Hospitals & Medical Practices

  • Flack Design is an award-winning regional provider of marketing and advertising services to the medical field• Sold to and serviced medium and large healthcare accounts including hospitals, medical groups, and physician associations. • Coordinated client marketing activity from concept through delivery such as designing signage for new medical groups, developing marketing collateral, and overseeing television advertising production.

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  Connect Hearing (Sonova Holding AG)

  Jan 2002 - Jan 2014

  • OVERVIEW: Charted with rebuilding Texas region that was purchased by Connect Hearing in 2012. Managed operations for 26 centers in Texas . Built and continue to grow a culture of sales and operational excellence. Consistently meet or exceed performance goals• FINANCIAL & OPERATIONS: Manage budget process, develop financial plans and provide fiscal oversight and monitoring of clinic operations. Responsible for operational efficiency of multiple Sonova business lines along with assisting in development and integration of strategic plans and core messaging. Recommend improvements to facilities in central region, including construction or renovation of structures and purchasing new equipment.• BUSINESS DEVELOPMENT: Developed strategies to develop new business, built strong B2B marketing plan, obtained physician referrals, re-established customer relationships, and cultivated sales opportunities. Worked with senior leadership and medical staff to develop physician networks.• POLICIES, QA & COMPLIANCE: Partner with clinical staff to foster quality patient care and service. Implement policies and disseminate pertinent information according to administrative directives. Ensure compliance with regulatory agencies. Monitor performance against regulations and standards and identify and correct any deficiencies.**NOTABLE CONTRIBUTIONS**• Rebuilt organization and turned around underperforming region• Led the team that was consistently top sales producer in North America • Increased local demand and leads • Successfully lead, trained, developed and mentored a team of 68 employees Show less • Following the acquisition of Hearing Center, charged with managing operation of 42 clinics in N. Central Region. • Responsible for development and delivery of local sales programs and sales techniques to increase revenue and patient satisfaction. • Developed internal culture to promote sales and service excellence and ensure meeting operational productivity and efficiency targets. • Provided daily direction to sales and operational staff including recruitment, onboarding and performance management. Show less

  • Regional Director, Central (Illinois, Indiana, Michigan, Ohio, Wisconsin)

    Jan 2009 - Jan 2014

  • Regional Director, Central (Illinois, Indiana, Michigan, Ohio, Wisconsin)

    Jan 2009 - Jan 2014

  • Director of Medical Operations

    Jan 2002 - Jan 2009
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  Connect Hearing (Sonova Holding AG; Total Tenure: 16+ Years)

  Jan 2014 - now

  Senior Regional Director, Texas

  • Connect Hearing is the core business brand of a Swiss-owned public company specializing in hearing and wireless systems (www.connecthearing.com)