Allen Thompson

Shift Manager

564 followers

Woodstock, Illinois, United States

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Timeline
About me
Director of Technology Solutions | Solutions Architect | Business Development Manager | Presenter | Technology Consultant | Enterprise Account Management | Innovative Designer | Customer Advocate
Education
- NARHS
  2007 - 2010
  High School Diploma
Experience
- McDonald's Corporation
  Jul 2009 - Oct 2013
  Shift Manager
  Stock management, shift management, labor cost, food cost, inventory for daily, mid, and end of month, essential machine cleaning.
- Heartland Computers, Inc.
  Nov 2013 - Nov 2021
  Oversee and work on the continual education of our support team in addition to creating and giving presentations, building solutions, and establishing relationships with key vendors and partners to provide a wider range of services and products to our customers.Deeply involved with internal corporate projects around the standardization of training and ongoing process improvement.Directly in charge of our managed service portfolio and have succeeded in tripling the annual revenue of the platform. Show less
  - Leader of Solutions and Support
    Feb 2018 - Nov 2021
  - Solutions Architect
    Jul 2016 - Feb 2018
  - Technical Support Specialist
    Nov 2013 - Jul 2016
- SpinDance
  Nov 2021 - Jul 2023
  - Business Development Manager
    Jan 2023 - Jul 2023
  - Solutions Architect
    Nov 2021 - Jan 2023
- Heartland
  Sept 2023 - now
  Director of Technology Solutions
Licenses & Certifications
- Certified Wireless Technician
  CWNP
  Sept 2021
- Certified Wireless Specialist
  CWNP
  Aug 2021
- SOTI MobiControl Level 3 Engineer
  SOTI
  Jun 2017
- StayLinked Certified Engineer
  StayLinked Corporation
  May 2019
- AWS Certified Cloud Practitioner
  Amazon Web Services (AWS)
  Jan 2022
  View certificate