Dagim B.

Experience

• 

  Starbucks

  Jun 2014 - Jan 2017

  Starbucks under HMS HOST- Led a shift of at least 7 employees every day to meet customer needs, maintain qualityof product, and maintain positive attitudes- Ensured our daily goal of $5,000 in morning sales was met through a commitment to fastand friendly service from my team- Trained at least 40 new employees- Led daily operations including but not limited to preparing deposits, directing staffaccording to customer flow and Starbucks protocols, creating an excellent customerenvironment, and daily preparation and serving of coffee and food products- Oversaw crew performance and ensured proper procedures were followed Show less

  • Supervisor

    Feb 2015 - Jan 2017

  • Barista

    Jun 2014 - Feb 2015
• 

  Hilton North Raleigh/Midtown

  Feb 2017 - Mar 2020

  Server Team Lead

  - Managed a section of up to 10 tables per shift at a high-end restaurant where Idelivered excellent customer service to ensure customers expectations wereexceeded- Collaborate sales strategy with management and co-workers at monthly staffmeetings- Handle cash and credit payments, prepared sales report, and performed assigned closing duties

• 

  Coastal Credit Union

  Jun 2017 - Nov 2017

  Community Engagement Intern

  • Educated schools and camps on financial management• Created and executed effective recruitment strategies• Worked to develop a new network of high-level contacts for the organization• Worked on new content engagement on social media platforms• Participated in prospect group activities with top local employers

• 

  TEKsystems

  Dec 2020 - now

  Lead and coordinate activities of new Recruiters through onboarding plans, setting proper weekly goals and expectations to stay on track and obtain required skills and knowledge to complete the plan Assist new hires in managing time and daily Recruiter responsibilitiesLead new hires through new recruiter training programs in Degreed and in conjunction with Professional Development expectations prior to new hire attending NRT trainingSchedule and facilitate training shadows, interviews and role-plays during onboarding and live timeFacilitate training, coaching sessions and role plays to build a foundation of skills and develop talent to maximize recruiter potential and drive resultsMeet training expectations, and hold others accountable to the training standards set forthFacilitate ongoing workshops for skill developmentProvide developmental feedback, coaching and positive reinforcement to new recruiter cohort and create a culture that encourages feedback for all involved to foster ongoing developmentWork with respective lighthouses (Recruiters Leads / Specialization Leads and Account Managers) in the field offices to ensure recruiting fundamentals are being effectively reinforced after the initial 6 weeks of training, as well as introduce specialized technology trainingConduct trainees’ reviews in conjunction with their respective lighthouses at the end of 13 weeks to ensure training has been successfully completedPartner with other Onboarding Coaches to share best practices around the training processWork with Professional Development to coach an NRT class once per quarterStay current and relevant with critical industry and technology trends through ongoing learning Show less Accolades:2022 Breakout Recruiter Of The Year 2022 Incentive Award Contest Winner2021 Rookie Recruiter Of The Year Top 5 Rookie Recruiter in the Southeast (#2 out of 300 recruiters) Promoted and responsible for building and maintaining relationships with potential or current technical consultants by understanding their skills and career goals to help identify the best possible new employment opportunity. Focused on understanding the technical aspect of various IT positions through continual study and training to increase my ability to match up candidates with potential positions.•Recruit, attract and retain the top IT talent •Focused on Technical skillset, including .NET, Java, JavaScript, and DevOps engineers.• Recruit candidates who possess technical and functional skill sets via salesforce, LinkedIn and Job boards• Mentor/meet with one recruiter/week to help identify gaps and areas for improvement with operating rhythm. • Partner with newer recruiters to help them understand the current requirement and help with sourcing strategy.• Facilitate week long new recruiter training to help them learn the fundamentals and foundations of recruiting.• Lead an internal group whose goal is to help create and drive an inclusive/diverse team dynamic through fun, non-work-related events, in order to strengthen the cultural.• Participate in internal hiring group panel and help interview potential TEKsystems recruiters.• Execute full life cycle recruiting from identifying qualified candidate, reference checks to candidate on-boarding while ensuring a smooth transition• Partner with account managers in order to identify the full recruiting needs of the client and presenting candidates• Maintain relationships with placed consultants and prospective candidates• Provide local market analytics to educate both candidates and clients on market trends Show less

  • Onboarding Coach

    Jul 2023 - now

  • Senior Technical Recruiter

    Dec 2020 - now