Dr Jasen Burgess PFHEA, GAICD

Experience

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  NSW Department of Education and Training

  Sept 2005 - Dec 2007

  Senior Policy Officer

  The unit regulated higher education in New South Wales, and managed the approval process for non-university providers of higher education (non self-accrediting institutions) to be approved to operate in NSW and for their courses to be accredited.I case managed applications for registration as a higher education institution, course accreditation, and approval to provide courses to overseas students (CRICOS approval,) acting on a number of occasions as Principal Policy Officer with responsibility for managing the applications section of the Quality and Regulation Unit.Achievements included:• Supporting panels in their assessment of applications for institutional registration and/or courses accreditation for over a dozen institutions, including for approval of multiple courses and for the registration of an overseas university. Show less

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  Legislative Assembly, NSW Parliament

  Dec 2007 - Oct 2009

  Committee Manager/Senior Committee Officer

  Working for Legislative Assembly Committees of NSW Parliament I supported the work of the Joint Standing Committee on Electoral Matters (JSCEM) and the Committee on the Independent Committee Against Corruption, a statutory oversight committee.In this role I provided complex procedural and other advice to Committee Chairs, including the preparation of briefing notes to assist in Committee deliberations. I also conducted and managed high-level research, and drafted of briefing papers, Committee reports and recommendations, and policy-related documents. As Committee Manager I managed the secretariat work program, staff workload and performance, and provided high level support to Committee members, including drafting minutes.Achievements include:• Successfully managed a sensitive ICAC inquiry into whistleblower protection and an active ICAC Committee program of research and writing, including the production of discussion and issues papers, two committee reports, and two background briefing papers on matters related to the ICAC, integrity commissions, and whistleblower protection.• Played a key role in the management of the JSCEM inquiry into the 2007 NSW State Election, and in the production of the inquiry report and provided procedural advice and oversaw the preparation of briefing papers to enable a new Chair of the JSCEM to embark on a new inquiry into local government elections.• Selected on merit to undertake the Parliamentary Law, Practice and Procedure professional development course (and accredited unit in the QUT Master of Laws), achieving a Distinction grade (82%). Show less

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  Australian Universities Quality Agency / Tertiary Education Quality & Standards Agency

  Oct 2009 - Oct 2012

  Audit Director / Director, Regulation & Review

  TEQSA assumed the functions of AUQA in August 2012. I was a founding staff member of TEQSA, having come across to TEQSA from AUQA. At both AUQA & TEQSA my responsibilities included:• Quality audits of private providers and Australian Universities• Quality assurance of higher education in Australia.At AUQA specifically: • As Head, Non-Self Accrediting Higher Education Provider Operations I developed and managed AUQA’s approaches to NSA-HEP quality audits, the post-audit process and capacity building. This included managing a diverse team of support staff.• Managing country relations with ChinaAt TEQSA specifically my responsibilities included:• Liaison with professional accrediting bodies in relation to regulation.• Managing a provider team responsible for regulating a broad spectrum of higher education providers ranging from universities to small private providers.Achievements included: • Managing the quality audits six diverse private higher education providers, the University of Sydney and Queensland University of Technology as a full member of the Audit Panel with primary responsibility for writing the Audit Report.• Managing country relations with China, including negotiating the signing of MOUs with three quality assurance/regulation bodies.• Presenting conference papers, facilitating workshops, assisting with the Australian Quality Forum (AuQF), and by contributing to policy analysis, documents and projects. • Member of the Joint Steering Group (JSG) for the 2011 AuQF and the JSG panel to select workshops and final papers, including the winning conference paper.• Contributing to AUQA publications, projects and submissions relating to the higher education sector. Show less

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  Australian Dental Council

  Oct 2012 - Jul 2014

  Director, Accreditation

  My achievements included:• Project managing: o the review of the ADC’s Accreditation Standards up to the release of the first public draft o the development of an enterprise system for managing the accreditation function o the development of Professional Attributes and Competencies for Dental Prosthetists o The revision of procedures for concurrent accreditation of multiple dental specialties• Project management included: assisting the CEO in developing businesses cases; developing discussion papers; developing and conducting stakeholder consultations across multiple states; liaising with key stakeholder bodies and consultants working on the projects; participation on steering groups overseeing the projects• Led the professionalisation of the ADC’s accreditation function through: o the development and implementation of a training program for ADC assessors o oversight of the development and revision of accreditation policy,procedures, guidelines and committee charters o led a program of business process improvement, including developing assessment tools and manuals to improve the work assessment teams, and streamlined reporting templates •Development of a risk framework and accreditation definitions to assist the accreditation committee in its decisions• Engaged in high-level stakeholder liaison and consultation, successfully negotiating a Memorandum of Understanding with ASQA and participating in the Community Sector & Health Industry Skills Council reference groups • Acted as CEO when required Show less

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  Laureate International Universities

  Jul 2014 - Dec 2015

  Director, Planning & Quality - Laureate Australia/ Project Director Think Quality

  As Director, Planning & Quality I was responsible for ensuring a consistent approach to risk management and quality assurance and tertiary education regulation and policy across Laureate Australia encompassing Torrens University Australia, Think Education and Blue Mountains International Hotel Management School. I initially joined Laureate Australia as the Project Director for the Think Education re-registration project. Think was the first dual sector provider to undertake a joint Australian Skills Quality Authority (ASQA) / Tertiary Education Quality and Standards Agency (TEQSA) re-registration. Achievements included:• Successfully project managed Think’s concurrent re-registration as a higher education provider and a registered training organisation, with Think granted registration for the maximum periods applicable. This included developing internal communications for staff, overseeing external and internal audits, liaising with ASQA and TEQSA, developing and conducting \​workshops for staff to prepare for a complex site visit, and preparing documentation and submissions for the two regulators. • Oversaw the implementation of new Standards for RTOs across Think Education.• Developing a new Risk Management Framework based on a Balanced Scorecard approach and linked to regulatory frameworks applicable to higher education.• Expert member of the Laureate International Universities Global Quality Assurance Working Group which developed a global quality assurance strategy for Laureate International Universities. Show less

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  Raffles College of Design and Commerce

  Jan 2016 - Sept 2016

  Director, Planning, Quality & Risk

  Raffles College of Design and Commerce (RCDC) delivers higher education and vocational education and training courses in design. RCDC is managed from Sydney where it has a campus and it also delivers its courses transnationally in Colombo, Sri Lanka, Kuala Lumpur in Malaysia and in Hong Kong. RCDC is part of Raffles Education Corporation, a network of colleges in 29 cities across 13 countries, with a particular presence in Asia. In this role I was responsible for: quality assurance and improvement, management of academic quality and compliance with tertiary education regulations; strategic planning and measuring performance against strategic objectives; overseeing risk management for the college as a whole; managing secretariat services for the College Council, Academic Board and Audit, Risk and Compliance Committee (of which of was a member). Show less

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  CQUniversity

  Oct 2016 - Mar 2023

  I lead the development and execution of CQUniversity strategies regarding educational quality and integrity, spanning:• higher education and vocational education and training (VET) quality assurance and regulatory compliance, and related projects• advice to the senior executive and governance bodies on matters regarding the Tertiary Education Quality and Standards (TEQSA) and Australian Skills Quality Authority (ASQA), including liaison with, and submissions and briefings regarding two regulators• oversight of internal accreditation processes and systems and compliance with external professional accreditation through the Academic Information Management System (AIMS)• academic integrity, including development of policies, management of cases and reporting, operational planning and strategies that encompass detection, student communication and staff training and development• learning analytics and student survey management and analysis, including VET surveys, Quality Indicator of Learning and Teaching analysis, Student Unit and Teaching Survey Evaluation, and governance of CQUni Success, the University’s learning analytics platform• reporting on and compliance with scholarly activity requirements, including policy and operational requirements for meeting applicable requirements within the Higher Education Standards Framework (Threshold Standards) 2015• strategies and process regarding external referencing of assessment and student success data• academic pathways and articulations, encompassing credit transfer across VET and higher education• Work Integrated Learning (WIL), including assuring the quality and managing the risk for placements and internshipsThis includes managing a range of teams such as specialist WIL, pathways and academic integrity teams with a over 50 staff in total.My role is part of the senior leaders group within the Tertiary Education Division and I am Co-lead of the curriculum refresh project. Show less This role was a transitional role I was appointed to following the departure of the Pro Vice-Chancellor (Learning and Teaching) and the disestablishment of this role. I took over leadership of Learning and Teaching Services from the departing Pro Vice-Chancellor (Learning and Teaching), adding Grants and Awards, Working Integrated Learning, and Academic Pathways to my existing role, along with being Co-lead of the curriculum refresh project. From this position I was the key driver of the redevelopment of LTS into the Educational Quality and Integrity directorate, which included centralising Working Integrated Learning under my leadership as this function moved from the current Schools. Show less I lead the educational quality and standards directorate with responsibility for:• Quality and regulation in higher education and vocational education and training (VET)• University accreditation systems• Academic integrity strategy and administration• Tertiary education and professional accreditation policy and advice• Supporting and promoting communities of practice• QILT, VET and course evaluation surveys administration and analysis• Higher education quality assurance processes and VET quality audits• TEQSA and ASQA liaison I am a senior leader within the Tertiary Education Division. Show less In this senior management role I project managed CQUniversity's joint re-registration with TEQSA and ASQA. CQUniversity was re-registered as an Australian University, a Registered Training Organisation (RTO) and a CRICOS provider of courses to overseas students for the full seven year period with not conditions.This meant applying my knowledge and expertise across the Higher Education Threshold Standards, the RTO Standards, and the National Code to guide the University toward full compliance with legislative requirements, overseeing the accumulation of the required evidence for the re-registration applications and proposing improvements to policies, procedures and practices.From May onwards I had responsibility for the higher education and VET surveys team including QILT, VET surveys and course evaluations and the operation of the Academic Information Management System. Show less

  • Director, Educational Quality and Integrity

    May 2020 - Mar 2023

  • Director, Learning and Teaching Services

    Feb 2020 - May 2020

  • Director, Educational Standards and Quality

    Dec 2018 - Jan 2020

  • Senior Manager - University Accreditation

    Oct 2016 - Dec 2018
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  International College of Management Sydney (ICMS)

  Mar 2023 - now

  Chief Quality Officer

  Member of ICMS executive team with responsibility for quality, accreditation and compliance of higher education delivery.