Stephane Pradel

Experience

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  Med Playa

  May 2012 - Jun 2012

  Sales Assistant

  - Prospection to travel agencies and tour operators; - Management of the reservations on SAP;- Competitive monitoring- Creation of new offers- Price and availabilities update

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  Action Air Overseas

  Nov 2012 - Dec 2012

  Freight Agent Import / Export

  - Selection of the transport company;- Monitoring of transport operations;- Customs clearance

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  Alcatel-Lucent

  Oct 2013 - Sept 2014

  Assistant at the Bonds and Guarantees Desk

  - Bonds contracts management;- Monthly reporting of the bonds with their status;- Analysis of the bond portfolio and creation of a tool to ease this activity- Creation of a data base referencing the applicable law for bonds and guarantees in each country of the world

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  FCA Fiat Chrysler Automobiles (Automotive Lighting)

  Jun 2015 - Sept 2016

  Price Engineer

  - Cost analysis and optimization (BOM, R&D, Tooling);- Pricing and costing data base creation ;- Creation of a price calculation tool;- Support to the sales team in Request For Quotation phases ;- Competitive monitoring (location, range of products, market shares, ...) ; - Marketing presentations

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  Digital Virgo

  Jan 2017 - Nov 2019

  Account Manager

  - Management of a customer portfolio- Response to customers' requests (vocal and sms services)- Commercial proposals- Customer advice- Creation of Interactive Voice Response scenarios, competitions and SMS campaigns - Optimization of the services- Financial analysis

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  High Connexion

  Sept 2020 - now

  Chef de Produit / Customer Success Manager

  - Gestion d'un portefeuille client BtoB- Optimisation des services proposés- Rédaction d'expressions de besoin- Définition d'une roadmap- Suivi des développements- Tests et recettage- Accompagnement technique et proposition de nouveaux services- Gestion de la relation fournisseurs