Manoj Prabakar M

Experience

• 

  IGate Patni Global solutions

  Dec 2011 - Dec 2012

  Software Engineer
• 

  IGATE

  Dec 2012 - Dec 2015

  Senior Software Engineer

  Worked as a critical resource from offshore by handling an application for Royal Bank of Canada by communicating with clients and also worked under high-pressure environments. Rationalized DBMS leading to optimal utilization of storage and enhancing analysis.

• 

  Capgemini

  Jan 2016 - Jun 2016

  Senior Software Engineer

  Worked as a critical resource from offshore by handling an application for Royal Bank of Canada by communicating with clients and also worked under high-pressure environments. Rationalized DBMS leading to optimal utilization of storage and enhancing analysis.

• 

  Tata Elxsi

  Apr 2017 - Jun 2017

  Summer Intern
• 

  Merxius

  May 2017 - Jun 2017

  Summer Intern
• 

  Tata Elxsi

  Apr 2018 - Jun 2018

  Direct Consultant

  Involved in preparation of a handbook to impart training for all the officers of the company throughout India, on how the operations of the company fits into the Tata Business Excellence Model (TBEM) framework.Involved in preparation of ESAT (Employee Satisfaction) survey document.On contract role for 3 months where I could able to use Ms-Excel and Tableau.

• 

  City Union Bank Ltd.

  Sept 2018 - now

  Explaining business logic to our IT vendor for developing an integrated fee collection system (e-Fee) for collecting fees to our bank’s customers (Educational institutions, Apartments etc.,).Integration of Gateway and testing the same.Monitoring online fee payment portal transactions of around INR 23 billion(INR 2300 crores) from educational institutions, Apartments etc.,Coordinating with existing customer for new requirement in integrated fee collection system. Collecting data from the institution and prepare the file in prescribed format for uploading student and fee details in database.Depending upon the logic and pattern, the file will be processed with the help of SQL. Providing Daily Payment Summary and Reconciliation Report for institutions. Coordinating the charge-back and settlement issues between Payment Gateway vendors and Institutions. Show less Explaining business logic to our IT vendor for developing an integrated fee collection system (e-Fee) for collecting fees to our bank’s customers (Educational institutions, Apartments etc.,).Integration of Gateway and testing the same.Monitoring online fee payment portal transactions of around INR 23 billion(INR 2300 crores) from educational institutions, Apartments etc.,Coordinating with existing customer for new requirement in integrated fee collection system. Collecting data from the institution and prepare the file in prescribed format for uploading student and fee details in database.Depending upon the logic and pattern, the file will be processed with the help of SQL. Providing Daily Payment Summary and Reconciliation Report for institutions. Coordinating the charge-back and settlement issues between Payment Gateway vendors and Institutions. Show less Identification of gaps and potential issues or areas of opportunities for future process improvement projects.Determine new designs to resolve issues to meet end user needs.Coordination and execution of requirements gathering across banking product and cash management initiatives.Focus on deposits & sweeps, cash management accounts/services and credit/debit cards.Organize and collect information to assist the Relationship Manager(s) with tasks (i.e. KYC, client presentations, portfolio performance, and client inquiries). Show less Handled front-end operations by being an advisor as well as extending priority banking services.Ensuring smooth flow of cash handling functions with strict adherence to Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF) and KYC norms.Supervising approval of loan proposals and sanctioned credits after appraising solvency status & verifying documents as well as disbursal of loans and post sanction follow-up Involved in preparation of various reports for records and audit purposes.Managed a team of 10 members Show less

  • Deputy Manager (Business Analyst)

    Mar 2023 - now

  • Assistant Manager (Payment Analyst)

    Jul 2021 - Mar 2023

  • Assistant Manager (Banking Analyst)

    Oct 2019 - Jul 2021

  • Branch Development Manager

    Sept 2018 - Oct 2019