Jeremy Ong (CRISC)

Experience

• 

  Bank of New Zealand

  Mar 2014 - Sept 2022

  A trusted adviser and partner to the business by providing support, guidance, and insights to enable them to fulfil their first line of defence risk and compliance management obligations, put customers first and make sustainable business decisions. Managing productivity and quality outputs, working closely with senior management using data-driven statistics to uplift and improve process, minimising cost, and lead times; ensuring policy and training materials are fit for purpose; optimisation of team workload and high-quality outputs in accordance with business service level agreements. Responsible for providing risk-based assurance and specialist oversight of business processes and practices to enable business partners to focus on core customer-focused objectives, identifying deficiencies with adherence to bank policy and operational risk and compliance measures. Responsible for ensuring that operational quality assessments were monitored through analytical and critical analysis of information to identify and monitor remediation activities amongst stakeholders.

  • Risk & Compliance Manager - Technology

    Dec 2021 - Sept 2022

  • Performance Manager

    Aug 2019 - Nov 2021

  • Risk & Assurance Consultant

    May 2018 - Sept 2019

  • Quality Assurance Analyst

    Jan 2018 - Apr 2018

  • Direct Retention Banking Advisor

    Jan 2017 - Dec 2017

  • Banking Advisor

    Sept 2015 - Dec 2016

  • Customer Service Consultant

    Mar 2014 - Aug 2015
• 

  Lotto New Zealand

  Oct 2022 - Jul 2023

  Technology Controls Assurance Manager

  Responsible for establishing and managing a highly effective controls assurance programme, enhancing controls assurance capability, and compliance needs (e.g. ISO 27001 & PCI-DSS) to enable business growth and achievement of strategic initiatives.

• 

  AIA Australia

  Sept 2023 - now

  Technology Risk Manager - Regulatory, Audit & Engagement