Harshit Dhall

Experience

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  Prognosys e Services

  Jan 2008 - Jun 2008

  Trainee

  Contacting various companies from varied sectors to take the information on IT, and then judging the level of deployment of IT in different sectors.

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  NEO-NEON LIGHTING AND DESIGNS PRIVATE LIMITED

  May 2009 - Oct 2009

  BDE

  • responsible for growing market share in the lights industry by meeting different light dealers and architects to sell and market LED and fiber optic lights- Increased Business Share by 10% by sourcing new clients

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  Accenture

  Oct 2009 - Oct 2011

  Jr. Interactive Production Manager (IPM) in Digital Marketing

  • My responsibilities include website testing, website tracking, urchin analysis, Google analysis, e-mail campaigning, vendor management and client servicing- Achieved client appreciation on the quality of the scorecards made.- Rated Top Performer for a quarter for e-mail campaigning.

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  Lemon Design Pvt. Ltd.

  Feb 2012 - Jul 2013

  Project Manager- Client Success

  • Handled a diverse portfolio of national and international clients from different industries from hospitality to education and luxury.• Developing the project plan with the team, managing the team’s performance of project tasks, status reporting, risk management, escalation of issues that cannot be resolved in the team, and, in general, making sure the project is delivered in budget, on schedule, and within scope.• Functionality testing of apps and websites.

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  Studio Mars Pvt. Ltd.

  Aug 2013 - Oct 2014

  Client Success Manager

  • Connecting the company’s creative efforts with clients’ needs by leading a first meeting on a new account and understanding the scope of the project and researching media outlets for a campaign and outlining proposals according to the scope of work.• Being accountable for all aspects of the delivery of work to the client.• Complete coordination on print, branding, retail and exhibition projects.• Understanding exhibition layouts and helping in the execution. • Being the sole representative for the exhibition throughout the exhibition period.• Creating copies and developing content (out of KRA) Show less

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  HT Media Group

  Nov 2014 - Mar 2018

  Client Success Manager

  • Product Introduction – WhatsApp Chat Sessions.• Seek process and execute client requests, onboarding and initiating the orders.• Facilitating and reporting of pay-per-click campaigns, banner ads etc• Answering client’s queries, maintain trackers and reports for client interaction.• Training & development Of clients to use online dashboards.• Taking regular feedback from the client to maintain the quality.• Increasing revenues by cross selling.

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  Picasso Stones

  Jul 2018 - May 2019

  Digital Manager

  • Revamping of the company website and managing ongoing improvements. • Running Google Ad Campaigns.• Sharing analytics insight with the client.

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  Virgin Media O2

  May 2019 - now

  • Supporting the Store to drive productivity and efficiency in line with budgets and guidelines. • Driving in store engagement to grow a high performing team, through effective leadership behaviours. • Achieved performance targets and conducted regular, effective reviews, demonstrated coaching skills for talent development.• Ensured store compliance with standards, Health & Safety, cash, security, stock management, FCA compliance, and customer service policies.• Exploring internal and external opportunities to grow revenue year on year. Show less

  • Store Manager

    Jun 2021 - now

  • Sales Floor Manager

    Jan 2020 - Jun 2021

  • Sales Advisor

    May 2019 - Jan 2020