Katerina Liaskou

Katerina Liaskou

Summer Camp Counselor

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location of Katerina LiaskouGreece

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  • Timeline

  • About me

    Consulting - Associate, Client Service Team @ Dialectica

  • Education

    • Thematic Public School of Higher Vocational Training: Sports - Environment - Recreation

      2023 -
      Diploma of Education Mountain Guide
    • International Hellenic University

      2022 - 2023
      Master's degree Educational Leadership and Administration, General

      Administration, Organization and Evaluation of Educational Units and Programs.Marketing and Management Business AdministrationEuropean Educational LawEuropean Educational ProjectsHuman ResourcesOrganizational PshycologyEducational MethodologiesDistance Learning

    • National & Kapodistrian University of Athens

      2012 - 2017
      Bachelor's degree Political Science and Public Administration

      International Relations and Human RightsPublic Administration ExpertisePolicy AdvocacyLawPolitical CommunicationHuman ResourcesPolicy AnalysisConflict and Security Studies

  • Experience

    • Sports Village Athitaki

      Jun 2013 - Aug 2022
      Summer Camp Counselor

      -Supervising children during all activities, ensuring their safety, well-being and adherence to camp rules-Planning, organizing and leading various recreational, educational and social activities-Implementing behavior management strategies to address challenges or conflicts among children, promoting positive behavior and conflict resolution skills-Facilitating skill-building activities- Participating in safety training sessions, implementing safety protocols- Participating in staff training sessions, workshops end evaluations to enhance counseling skills, leadership abilities and overall performance as camp counselor - Conducting staff training sessions Show less

    • Inditex

      Dec 2014 - Jun 2015
      Retail Specialist

      -Assisting customers with product inquiries, resulting in high costumer satisfaction ratings-Managing inventory and restocking to ensure product availability and maximize sales-Collaborating with team members to create engaging displays and increasing store traffic-Operating cash registers and processing transactions accurately and efficiently

    • Notos Group

      Oct 2016 - Jun 2017
      Marketing/Visual Merchadising assistant

      -Co-Responsible of stores display (creation and implementation)-Promoting the image and the products of the store-Assisting with visual merchandising tasks such as setting up displays -Arranging products of the store -Market research-Assisting with creation of marketing content

    • Webhelp

      Nov 2019 - Jun 2021
      Customer Care Advisor/ Client Service Specialist

      -Investigating and resolving client issues, complaints technical assistance and troubleshooting guidance-Providing product/services information and resolving any emerging problem that customers might face with accuracy and efficiency-Ensuring excellent service standards and maintaining high customer satisfaction -Educating customers on the features, benefits and usage of products-Identifying and addressing underlying issues or recurring problems-Managing client account, updating customer records-Building and nurturing positive relationships with customers-Documenting customer interactions, inquiries and resolutions Show less

    • Roskilde Friskole

      Aug 2021 - Nov 2022
      Educator

      -Conducting classes, lectures and interactive sessions-Assisting the lead teacher in implementing lesson plan and instructional activities-Supervising students in various settings -Providing one-to-one or small group support to students who require additional assistance -Providing support students with special needs or disabilities,-Implementing individualized educational plans-Collaborating with other educators, administrators and support staff

    • Boserup Roskile Opholdssted

      Aug 2021 - Jul 2022
      Pedagogue

      -Reaching and reinforcing basic life skills to students-Implementing strategies to manage challenging behaviors-Developing and implementing cognitive stimulation activities-Collaborating with other care professionals, therapists and caregivers to provide integrated support-Advocating for the educational and developmental needs of residents within the care home and with external agencies- Providing counseling, emotional support and guidance to individuals, their families etc

    • Medtronic| Foundever Group

      Oct 2022 - Jun 2024
      Product Support Specialist

      -Working and providing services in customers and clients within Diabetes Sector-Diagnose and troubleshoot issues related to the insulin pump, Guardian sensors, software applications (like the CareLink system), and other connected devices-Collaborating with HealthCare-Working and providing services in customers and clients within Diabetes Sector-Assist users with setup, configuration, and calibration of the pump and sensor systems-Offer post-sales support, ensuring customer satisfaction-Maintain a deep understanding of the technical specifications, clinical benefits, and operations MDT products-Document all support interactions accurately in the CRM system or ticketing system for traceability and compliance Show less

    • Foundever

      Oct 2022 - Jun 2024
      Team Lead Manager

      -Providing comprehensive education and training -Establishing and tracking key performance indicators, monitoring, assessment-Providing Documentation and Record Keeping-Monitoring and Evaluating the performance of team members-Setting Measurable goals and objectives for the team-Building and maintaining relationships with key stakeholders-Facilitating problem- solving within the team

    • Dialectica

      Jan 2025 - now
      Consulting Associate

      -Liaise with clients to get a deep understanding of their business knowledge gaps and needs-Compile and share a high-quality expert profile briefing with our clients-Perform critical research into markets and companies around the globe-Reach out to experts on a regular basis to screen and validate their knowledge and relevance on specific projects-Connect experts with our clients based on their project needs-Ensure our clients’ best interests throughout our collaboration, while safeguarding their data and information Show less

  • Licenses & Certifications

    • Microsoft office ( word, excel. Powerpoint, access etc.0

      GLOBAL CERT
    • Project Management

      University of the Aegean
    • HR Summer School

      Workearly Greece
      Oct 2024
      View certificate certificate
    • Psychology-Advisory Sociology

      University of the Aegean
    • Digital Marketing

      Excelixi SA, Center of Sustainable Entrepreneurship
    • Psychometric Tools for Smart Businesses

      City Unity College
      Oct 2024
    • Outdoor Education

      INSIDE OUT
    • Adult Education

      EKEK ATHENA