Fiona Whooley

Experience

• 

  Supervalu

  May 2011 - Jul 2015

  Retail Assistant

  - Responsible for training new staff on the shop floor- Showed flexibility in adapting to different roles as required – checkouts, stores, shop floor and instore promotions – gaining good overview of operations- Developing good communication and customer service skills in dealing with the public and theirqueries and complaints- Improving interpersonal skills by liaising with managers and other members of staff- Regularly undertook stock take

• 

  CH Marine

  Jun 2015 - Feb 2016

  Retail Assistant

  - Responsible for arranging and displaying stock and maintaining visual standards within the store- Greeting customers and maintaining a level of conversation during their visit and dealing withcustomer complaints in a professional and courteous manner- Managing and taking out stock - Responsible for unpacking and checking all new stock deliveries- Showed flexibility by undertaking administrative roles: answering phones, invoicing, web sales,filing, use of SAGE and settling payments online Show less

• 

  PwC

  Mar 2016 - Aug 2016

  Audit Intern

  - Was a junior member of various audit teams with responsibility to complete certain sections of audit files across numerous companies ranging from telecoms, electronics, beverage and IT companies- Involved knowledge of accounting practices and procedures, alongside regulatory and governance compliance requirements- Liaised and communicated with ancillary agents to confirm and verify relevant details- Used in-house Audit specific IT package and Excel

• 

  Jo Malone London

  Oct 2016 - Dec 2016

  Retail Sales Assistant

  - Responsible for arranging and displaying stock and maintaining visual standards within the concession- Provided the highest quality service levels utilizing specific techniques learned in the Brown Thomasstaff training. - Achieved monthly store targets - meeting and exceeding sales goals through on the floorcustomer interaction

• 

  Tip Top @ The Bowery

  Sept 2017 - Dec 2017

  Bartender
• 

  Miss Selfridge

  Sept 2017 - Nov 2017

  Retail Sales Assistant

  - Achieved daily targets through on the floor customer interaction; recorded sales figures for dataanalysis and forward planning. Responsible for unpacking and checking all new stock deliveries- Maintained visual standards of the concession

• 

  Phase Eight (Fashion & Designs) Ltd.

  Nov 2017 - Jan 2018

  Retail Supervisor

  - Responsible for generating sales by delivering outstanding customer service and maintainingexceptional standards, providing a world class shopping experience for the customer- Supported the management team to ensure profitability of the concession and drove sales througheffective management and communication with the team

• 

  FMI Field Management Ireland

  Dec 2017 - Apr 2018

  Promotions

  - Explain the various types of products on promotion, provide product samples and information on thecompany in order to persuade customers to purchase the products. Set up displays to attract theattention of prospective customers and keep sales records of products.

• 

  West Cork Distillers

  May 2018 - Jul 2018

  Administrative Assistant

  - Created a cost tracker database on Excel for each product produced by the company, gathered data from invoices and contacting suppliers.- Created a system on Excel for the company to record and log its casks and allocations, using v-lookupsand various other formulas to populate the logging system- Worked closely with the managing director on these projects and trained the employees on how touse the system

• 

  Primark Stores Limited

  Jul 2018 - Aug 2018

  Fashion Buying Intern

  - Organised commitment on a daily basis.- Performed competitor analysis regularly to obtain inspiration, identified relevant market trends from various publications and communicated these to team.- Organised product for range reviews, prepared samples for press.- Attended supplier meetings

• 

  Dunnes Stores

  Jan 2019 - Feb 2020

  Buying Administrator

  - Manage purchase orders, stock summary report, stock allocations, critical path and data entry for the department.- Work cross-functionally with merchandising, design, marketing and liaise with suppliers on a regular basis.- Analyse sales and review with team on a weekly basis.- Work on the shop floor once a month, compile a store report with feedback for head office.- Coordinated data collection for an internal project across various departments.- Trained in new staff members on operating systems and pulling reports Show less

• 

  Aritzia

  Jun 2020 - Aug 2024

  - Release purchase orders to suppliers. Monitor and update open orders with any changes that occur. - Gather time and actions from vendors to determine booking deadlines in order to achieve the best delivery. - Responsible for maintaining production files and updating Line Plans with all information regarding delivery and cost. - Review ‘Work in Progress’ reports from vendors regularly.- Work cross-functionally with buying, design, technical development, fabric and trim teams, and liaise with suppliers on a regular basis.- Manage timely execution of development samples, submits and approvals with the internal and external teams.- Responsible for determining guesstimate costs for new styles, and analyzing vendor costs for discrepancies. - Trained and lead others: lead training sessions for production coordinators, associates and managers. Created training guides to compliment the training sessions offered.- Optimized and created process and management systems within the team, to improve efficiency. Focusing on Cost, Delivery and fabric management.- Supported in the onboarding of new hires and new vendors. Show less - Supported multiple production departments with daily tasks. - Assisted in Reporting, created documents to streamline communication and admin between Production managers and Production coordinators, focusing on delivery performance improvement.- Supported updating/maintaining production files for the department.- Supported preparation for Checkpoint Meetings - Supported Manager in managing training and onboarding of new hires - Worked with cross-functional brand teams through the development process to deliver the best quality product.- Assisted with care labels layout approvals.- Collected & Vetted WIP reports from the vendors.- Gathered, entered and filed all cost information in the Line Plans and SAP system. Show less

  • Production Manager

    Jul 2023 - Aug 2024

  • Production Associate

    Jan 2021 - Aug 2023

  • Production Coordinator

    Jun 2020 - Dec 2020