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Santosh Mugalikar

Santosh Mugalikar

Systems Manager, Sr.Consultant & Systems Consultant in Technical Infrastructure Management Teams

Followers of Santosh Mugalikar1000 followers
location of Santosh MugalikarPune, Maharashtra, India

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  • Timeline

  • Skills

    It service management
    Itil
    Service delivery
    Pre sales
    Transition management
    Solution architecture
    Vendor management
    Requirements analysis
    Global delivery
    It strategy
    Incident management
    It outsourcing
    Business analysis
    It operations
    Sla
    It management
    Unix
    Software project management
    Data center
    Service delivery management
    Service management
    Management
    People development
    Team management
    Leadership
    Outsourcing
    Resource management
    Offshoring
    Program management
    Infrastructure
    Consulting

  • About me

    A seasoned leader with rich experience in global work environments across North America, Europe, Japan and India in the IT Service Provider industry. Proven experience in delivering large-scale IT Services assignments, including and not limited to Client Relationship Management, Enablement & Transitioning of outsourcing/co-sourcing engagements, Driving Technology evaluation and implementation initiatives etc. With Engineering and Management degrees and hosts of certifications under the belt, always keen to excel in roles & responsibilities that require thought leadership, utmost dedication and quick tangible results. After long stints of playing senior level responsibilities in companies like EDS and Tata Consultancy Services(TCS), with an passion to drive an Organization from front opted to work in Creospan Solutions Pvt. Ltd. as a CEO. Post that, played a role of AVP in Mphasis Ltd. for a brief period, and currently driving the Business Relationship Management function for APAC region in JPMC.

  • Education

    • Educatis University, Switzerland

      2011 - 2013
      Executive - MBA Finance

    • B. Deshmukh College of Engineering, Nagpur University

      1995 - 1998
      Bachelor of Engineering (B.E.) Mechanical

    • Government Polytechnic College, Solapur

      1992 - 1995
      Diploma in Engineering Mechanical

  • Experience

    • Cybage Software (P) Ltd., Zensar Technologies Ltd. & Spidertech Software (P) Ltd.

      Sept 2000 - May 2006
      Systems Manager, Sr.Consultant & Systems Consultant in Technical Infrastructure Management Teams

    • Electronic Data Systems

      Jun 2005 - Jul 2006
      Senior Infrastructure Specialist

      As a Program Manager for “Infrastructure Engineering Development Program”• Single handed spearhead the initiative of hiring college graduates, with less than 2 years of experience and trained those to a level where they can be placed as billable resources on delivery.. Instrumental in ramping up more than 450 such employeesAs a Project Lead in SUN Solaris Coverage Team.• A part of Sun Solaris Coverage Team on East Hub, supported around 800 plus UNIX servers in a 24X7 support environment, working in "follow the sun" delivery model. Show less

    • Tata Consultancy Services

      Jul 2007 - Nov 2015
      Consultant - ITIS

      Played various roles in major global assignments, namely Transition Manager, Onsite & Offshore Delivery Head, DC Architect, Solutions & Pre-Sales SME, Program Manager, Account Manager, Group Leader, Business Group Head for serving clients in a set of domains.

    • Creospan Private Limited

      Nov 2015 - Feb 2018
      Chief Executive Officer

      Responsible for overall functioning of the organisation; including but not limited to:• Strategic planning of capability building and growth in Technology Services, IT Infrastructure Services, Cloud Computing, Enterprise Consulting and Data Analytics.• Business development efforts encompassing Sales/Pre-Sales, Solutioning activities.• Setting up a new R&D Hub for fuelling future growth.• Ownership of initiatives like marketing, promotion, delivery and quality of programs, products and services.• Build feasible Go-To-Market strategy and contributing in building differentiated offerings.• Spearhead the implementation of the long and short term plans in line with the overall strategy. • Build strategic partnerships• Own the P&L for the business.• Day-today Operations and Resource management.• Build the culture of high standards of corporate citizenship and social responsibilities. Show less

    • JPMorganChase

      Mar 2018 - Jun 2021
      Vice President - Global Technology Infrastructure

    • Cognizant

      Oct 2021 - now
      Information Technology Management - AI & Analytics

    • Cognizant

      -
      Associate Director - Artificial Intelligence & Analytics

  • Licenses & Certifications

    • Certified scrum master

    • Information Security based on ISO/IEC 27002

      EXIN

    • COBIT 5 - Foundation

      APMG-International

    • IT Service Management based on ISO/IEC 20000

      APMG-International

    • PRINCE2 Foundation Certificate

      APMG-International

    • ITIL Expert (Foundation, Service Strategy,Service Design,Service Transition,Service Operations,Continual Service Improvement,Managing Across The Lifecycle)

      EXIN
      Jan 2016

    • PRINCE2 Practioner Certificate

      APMG-International

    • COBIT 5 - Implementation

      APMG-International

  • Honors & Awards

    • Awarded to Santosh Mugalikar
      About 24 performance-excellence awards... https://picasaweb.google.com/112751365388374662018/TCSAwards?authuser=0&feat=directlink Tata Consultancy Services