David Theroux

Experience

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  Technical Film Systems

  Mar 1992 - Apr 1993

  General CNC and Conventional Machinist

  Duties included Fabrication and Assembly of the Kodak Film Development System. Utilized Blue Prints and all necessary equiptment to perform these duties.

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  ASC Audio Video Corporation

  Apr 1993 - May 1994

  Runner/Coordinator

  Daily duties included cooridinating rentals, dropping off and picking up various Peripherals. Assist in Installing the Avid's.

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  Digital Storage

  Jun 1994 - Aug 1996

  Facility Manager/ Rentals Coordinator

  Setup Installation and troubleshooting of Avid SCSI Storage which would include 3 to 9 GB Fixed Drives, R-mag, Fast and Wide fixed, Media Dock drives. Also built Towers for Lightworks, New and old UK style towers. Organized inventory and managed the day to day operations for the facility.

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  LA Digital

  Aug 1996 - Sept 1997

  Avid Support Engineer

  Systems Integration and troubleshooting of Avid ABVB based Non Linear Editing Systems. Other duties were installing and troubleshooting Avid Unity San, Transoft shared network, SCSI Devices, Video Routers as well as Standard Definition Decks. Which include UVW 1800 Beta cam SP, Sony BVW 75, Sony DVW A500 Digi Beta, VHS Decks, DVD Recorders. Audio devices include Tascam DA 60 MKII, Sony PCM 7030 and 7040, Tascam DA 88, Sony PCM 800, Rane Delay, Mackie Mixers, variety of speakers, Audio Patch Bays, and a variety of Cassette Decks. I have done some networking which would include setting up a DHCP Server, Personal area Networks, Wireless, and very proficient at setting up Printers. Another duty was to manufacture Video and Audio cables. Show less

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  Digital Editing Solutions

  Sept 1997 - May 2001

  Avid Support Engineer

  Systems Integration and troubleshooting of Avid Meridian and Adrenaline based Non Linear Editing Systems. Other duties were installing and troubleshooting Avid Unity San, Transoft shared network, SCSI Devices, Video Routers as well as Standard Definition Decks. Which include UVW 1800 Beta cam SP, BVW 75, Sony DVW A500 Digi Beta, VHS Decks, DVD Recorders. Audio devices include Tascam DA 60 MKII, Tascam DA 88, Sony PCM 800, Sony PCM 7030, Sony PCM 7040, Rane Delay, Mackie Mixers, variety of speakers, Audio Patch Bays, and a variety of Cassette Decks. I have done some networking which would include setting up a DHCP Server, Wireless Networks, Personal area Networks, and very proficient at setting up Printers. Another duty was to manufacture Video and Audio cables. Show less

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  Pivotal Post

  May 2001 - Apr 2013

  Avid Support Engineer

  2013• Promoted to senior technician after one year of providing successful support and delivering high performance consistently• Managed a team that provided pre/post-sales engineering support and training for Avid digital editing systems and large SAN/NAS storage solutions used in the media and entertainment industry• Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborated with developers on solution implementation• Managed installation, upgrades, and deployment projects and provided on-site direction for network engineers• Systems Integration and troubleshooting of Avid Meridian and Adrenaline based Non Linear Editing Systems• Installed and troubleshot Avid Unity San, Transoft shared network, SCSI Devices, Video Routers as well as Standard Definition Show less

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  Atlas Digital

  Apr 2013 - Mar 2020

  Senior Post Production/Avid Engineer

  • Designed computer, storage, and networking solutions for production clients in the media and entertainment industry• Prepared and delivered comprehensive technical sales presentations• Supported engineering for enterprise accounts including Pilgrim Media Group that closed $2M in infrastructure sales in 2018• Primary technical point of contact (TAM) for company clients providing trusted advice and support to diverse services• Experienced with SAN/NAS products: Avid ISIS, Avid Nexis, Isilon, Promise Technology, Facilis, Terrablock, and LTO5,6,7• Developed working functionality with Mac & Windows operating systems and management tools• Leveraged Dell and Cisco switching and routing products Show less

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  Digital Film Tree

  Mar 2020 - Jan 2021

  Senior Systems Engineer

  • Facilitated equipment needs for field and telephone support Peripheral adds to the show• Managed multiple editing systems such as Avid, Premier, and Black Magic Resolve• Connected routers to be remotely managed from Virginia to LA, CA• Facilitated the installation of the new Excelero Stornext with an Asante 100 GB switch• Monitored the day-to-day operations of the data center• Repaired peripherals and facilitated buildouts for the new color systems, Adobe Premier and Black Magic Resolve• Led security efforts for remote editing of television productions by setting up security on the routers and at the switch Show less

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  CONRELV Solutions Inc

  Jan 2021 - Nov 2022

  Data Center Engineer/Linux Administrator

  • Deployed new servers including kickstarting and imaging the server to company standards• Maintained computer infrastructure and performed maintenance on servers when they experienced problems• Created Linux accounts with Exceed Opentext TurboX software• Leveraged a skill set in RedHat Linux (RHEL) 6, 7, & 8 and collaborated with clients when they experienced problems• Modified LDAP accounts and engaged with the JIRA ticking systems and Splunk• Reconfigured server racks to accommodate hundreds of new servers to optimize performance Show less

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  Tata Consultancy Services

  Nov 2022 - Apr 2024

  • Performed troubleshooting and support phases for all Atlassian products including Jira Service Platform and Confluence. • Facilitated global and project-specific admin functions in environments adhering to Agile, Scrum, and Kanban workflows.• Integrated and managed a suite of tools including Azure DevOps, Bitbucket, VMWare, AWS, Clearcase, and Clearteam, enhancing collaboration and project tracking across multiple teams.• Streamlined the ticketing system using the GSEP (Global Service Enterprise Platform), transforming it from disorganization to a highly efficient model, significantly improving response times and user satisfaction.• Implemented strategic improvements in project management and operational workflows, leading to a measurable increase in revenue and productivity through optimized use of EazyBI analytics and enhanced system capabilities. Show less • Deployed new servers including kickstarting and imaging the server to company standards• Maintained computer infrastructure and performed maintenance on servers when they experienced problems• Created Linux accounts with Exceed Opentext TurboX software• Leveraged a skill set in RedHat Linux (RHEL) 6, 7, & 8 and collaborated with clients when they experienced problems• Modified LDAP accounts and engaged with the JIRA ticking systems and Splunk• Reconfigured server racks to accommodate hundreds of new servers to optimize performance Show less

  • Atlassian Jira Systems Administrator

    Apr 2023 - Apr 2024

  • Data Center Engineer/Linux Administrator

    Nov 2022 - Apr 2023