Sarah Dudley

Experience

• 

  Fast Enterprises, LLC

  Mar 2015 - Mar 2018

  -Successfully led a public sector client with 450+ employees through three full-lifecycle system implementations-Lead business process improvement sessions to evaluate as-is business processes and create to-be flow charts that support the client’s mission and optimize organization efficiency -Conduct training need analysis meetings with SMEs, developers, and leadership to identify organizational issues and develop strategic training recommendations -Design, develop, and deliver Instructor-Led Training, user guides and web-based quick guides to ensure smooth transition from legacy system to new system-Provide and facilitate change management support by documenting new business processes and system changes, and transferring knowledge to impacted groups-Conduct pre and post-training assessments to measure success of training and ensure business operations are not interrupted by implementation-Manage junior staff members and a team of 11 client trainers across 8 different business units-Created and delivered over 70 hours in workshops and demos that improved knowledge retention-Utilize interpersonal and communication skills to serve as the face of the software and first point of contact for client concerns Show less • Developed software testing schedules and managed 52 testers into completing end-to-end testing in a three-month deadline for a First Rollout Implementation• Interviewed subject matter experts to create realistic test scenarios that accurately captured routine business functions, which maintained traceability back to business and system requirements• Assisted business through major change and system adoption by guiding the implementation of an on-site help desk • Communicated and managed defect resolution processes with developers, which resulted in a 24-hour turnover on fixes Show less

  • Implementation Consultant, Training Lead

    Feb 2016 - Mar 2018

  • Implementation Consultant, Testing Coordinator

    Mar 2015 - Feb 2016
• 

  The Educe Group

  Mar 2018 - May 2022

  ● Helped drive effective change management on Digital Transformation team by providing subject matter expertise on legacy applications to help standardize HR processes for over 200,000 employees ● Built, maintained, and leveraged strong relationships with Business Decision Makers and IT Decision Makers on a weekly basis that resulted in a contract renewal ● Initiated design sessions and liaised with stakeholders and technical team to map business processes to SAP SuccessFactors capabilities and solution any gaps● Utilize organizational and time management skills to manage multiple projects simultaneously to ensure smooth transition of business processes● Served as project manager for a team of 1 Director and 2 Associate Directors on an application that benefited 25,000+ employees and successfully dispersed over $7,800,000 of rewards ● Led Reporting workstream, captured an inventory of 133 as-is reports, identified consolidation and standardization opportunities, and mapped to-be reporting strategy ● Operated with minimal data or support and completed validation of security, reporting, and UI workflow by one-month deadline. Filled urgent need for a resource to push team to go live Show less ●Served on both the Transformation and Support team, providing subject matter expertise on legacy applications to help standardize HR business processes for over 200,000 employees ●Initiated design sessions and liaised with stakeholders and technical team to translate business needs into configuration requirements for SAP SuccessFactors implementations●Generated and validated over 500 test scenarios annually that resulted in the timely go-live of seven applications that execute the firmwide compensation lifecycle ●Conducted fit-gap analyses to identify system constraints, propose technical solutions, and capture business and technical requirements for the future state ●Served as project manager for a team of 1 Director and 2 Associate Directors on an application that benefited 25,000+ employees and successfully dispersed over $7,800,000 of rewards ●Led the Reporting workstream, captured an inventory of 133 as-is reports, identified consolidation and standardization opportunities, and mapped to-be reporting strategy ●Operated with minimal data or support and completed validation of security, reporting, and UI workflow by one-month deadline. Filled urgent need for a resource to push team to go live●Built rapport and communicated directly with senior and director-level clients on a weekly basis that resulted in a contract renewal Certified in Cornerstone OnDemand in: Compensation, Succession, Learning Show less

  • Associate - Contractor for big 4 consulting firm

    Dec 2020 - May 2022

  • Senior Consultant - Contractor for Big 4 Consulting Firm

    Mar 2018 - Dec 2020
• 

  Microsoft

  May 2022 - now

  Customer Success Account Manager