
Sierra Kelley
Front Desk Associate | Coach

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About me
Student at the University of Florida ::: Public Relations Major & Business Administration Minor
Education

University of Florida
2024 -Major: Public Relations | Minor: Business Administration JuniorActivities and Societies: Kappa Delta Sorority American Marketing Association

University of Tennessee, Knoxville
2022 - 20242 Years Completed of a 4 Year BA Major: Communications | Minor: Business Administration Freshman | SophomoreActivities and Societies: Kappa Delta Sorority
Experience

Gymnastics USA
May 2022 - Dec 2024Front Desk Associate | CoachSeasonal (Summer & Winter Breaks)- Serve as front desk representative, creating positive first impressions and enhancing Gymnastics USA's reputation- Manage customer inquiries and resolution, successfully de-escalating 95% of issues without management intervention- Organize and execute events with meticulous attention to detail and logisticsMaintain strong brand presence across social media platforms through consistent engagement and content creation- Generate 2-6 weekly facility tours through daily sales outreach (3-8 calls per day) Show less

Victoria’s Secret & Co.
Sept 2022 - May 2024PINK Campus Creator- Spearhead promotional events that consistently attract hundreds of student participants, driving brand engagement and increasing social media following - Conceptualize and execute dynamic fitness challenges and meet-ups that align with PINK's brand values, while cultivating a strong community presence across campus

Sun Tan City
Jan 2023 - Apr 2024Sales Associate- Greeted clients warmly and conducted personalized consultations to assess tanning needs, ensuring exceptional customer service- Maintained current knowledge of tanning products and trends to provide expert recommendations and client education- Drove sales through strategic up-selling of tanning products and skincare items, consistently enhancing client experiences- Exceeded sales quotas through active promotion of tanning memberships, effectively communicating benefits and features Show less

Alani Nutrition
Aug 2024 - nowBrand Ambassador- Generate high-impact social media content highlighting product benefits and demonstrating industry expertise through strategic before-and-after reveals and educational demonstrations - Leverage product knowledge to develop persuasive video content that drives consumer purchasing decisions through authentic testimonials and creative storytelling

South Beach Tanning Company
Aug 2024 - nowSales Associate- Interact comfortably, enthusiastically, and professionally while advising customers on specific products, merchandise and services- Drive sales through customer engagement, suggestive selling, cross-selling, and extensive product knowledge sharing- Build lasting customer relationships through consistent follow-up, membership management, events, and promotions- Demonstrate comprehensive knowledge of retail products and effectively match solutions to customer needs- Exhibit competitive spirit and consistently achieve top sales performance Show less

Devoted Creations
Dec 2024 - now5 Star Ambassador- Drive brand awareness and product sales through strategic social media content creation and engaging campus outreach initiatives, reaching thousands of students monthly- Execute product sampling events and wellness-focused activities that showcase Alani Nu's beverage portfolio while educating peers about product selection and features
Licenses & Certifications

Mobile Marketing Strategy
LinkedIn for Learning - LMSAFP accountOct 2024.webp)
Google Analytics Certification
Google Digital Academy (Skillshop)Sept 2024
Social Media Marketing Certification
Hootsuite AcademySept 2024
Volunteer Experience
Volunteer
Issued by Girl Scouts of the USA on Oct 2022
Associated with Sierra KelleyVolunteer
Issued by Childhelp® on Sept 2022
Associated with Sierra Kelley
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