Joseph Conlan

Experience

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  Ski and Outdoor Warehouse

  Oct 2010 - Apr 2012

  Ski Technician

  As a Ski Technician I serviced Skis and Snowboards using a variety of equipment and aided customers in their choice of ski equipment/apparel depending on standard. I also completed weekly and monthly financial reports.

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  BAE Systems Applied Intelligence

  Jul 2012 - Jun 2013

  Technical Consultant

  The majority of my year was spent on client site; programming, testing and supporting an Anti-fraud solution.• I learnt a bespoke coding language and relocated to client site where I aided in the maintenance of a customised software package for an important government contract.• I ensured that raw data was ingested correctly, and the software provided bespoke functionality for the end user.

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  Amazon

  Jul 2014 - Jul 2015

  Financial Analyst

  During my internship at Amazon I worked in three departments within Finance; Accounts Receivable, Accounting and Accounts Payable.• During month end I reconciled revenue and expense accounts in a fast-paced environment. I produced financial reports, which were shared with senior management across the European business. • I was a project manager in establishing Amazon’s internal consumption process. I connected with various stakeholders across the business to understand the requirements of each department before producing a standard operating procedure.• I ran a kaizen within the Accounts Receivable team to establish where improvements in the collection process could be made. This required regular communication with a variety of teams across 5 different time zones.• In the last three months of my contract I operated in a hybrid role reporting to management in both Accounts Payable and Accounting. I balanced my time effectively ensuring that I managed to meet my targets for both divisions of the department. Show less

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  British Council

  Jul 2015 - May 2017

  Language Assistant

  As a British Council English Language Assistant I coordinated with my University’s Language Professors in order to encourage the students to practice their English both within and outside of the classroom. • I planned, assisted, ran lessons and organised conversation clubs, which Colombian University students would enjoy.• I developed an English module preparing students for their post-university life. I reviewed CVs, applications and interviewed students from the perspective of a recruiter at an English-speaking company. Show less

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  Audley Travel

  Jun 2017 - Jun 2020

  I created and sold tailor made travel itineraries for clients wishing to travel to Costa Rica, Colombia, Ecuador and The Galapagos Islands. I acted as a trusted advisor from when clients first enquire to when they return from their trip, managing every aspect of their account. I reviewed itineraries created by County Specialists, partnering with our international suppliers to carry out strict final checks before completing the final documentation.

  • Elite Latin America Specialist- Sales and Service

    Mar 2020 - Jun 2020

  • Senior Latin America Specialist- Sales and Service

    Jun 2019 - Feb 2020

  • Latin America Specialist- Sales and Service

    Feb 2018 - May 2019

  • Sales Support

    Jun 2017 - Feb 2018
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  Uber

  Sept 2020 - Jan 2021

  Territory Account Manager
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  CoStar Group UK

  Jan 2021 - Aug 2022

  Reponsible for Sales Intelligence for the European for CoStar a, Real Estate SAAS Platform. This was a cross functional role sitting between finance, technology and sales. I was relied upon to analyse sales pipelines, create KPI dashboards and manage the books of business for the UK Sales force. In addition, I worked closely with sales to recognise accounts that were both a churn risk and potential upsell. Realla was a commerical real estate start up now known as LoopNet. I was reponsible for the analysis, KPI reporting, territory management for a sales team and sales manager new to the company. I was responsible for sales analytics within a new product launch. This included evaluating the size of opportunity, distributing prospect lists, and implementing a new commission structure to create the best collaboration between two separate sales teams

  • Sales Operations Business Partner

    Jan 2022 - Aug 2022

  • Sales Operations and Support Analyst

    Jan 2021 - Jan 2022
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  Axiom

  Aug 2022 - Nov 2023

  Sales Operations Manager

  I acted as a business partner to the Executive Leadership Team and International Sales Leads. I ensured that the Axiom Commercial Strategy was executed across the global territories. I provided key reporting, analysis, and territory mapping for Axiom’s sales teams in Asia, Australia and Europe. I was responsible for optimsing and standardising commercial process and ensuring they adhered to. I worked closely with Sales Leadership to build reports and dashboards within Salesforce/Tableau then provided training sessions to drive self service. Show less

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  Accelya

  Oct 2024 - now

  Senior Sales Operations Specialist