Tim Dillinger

Experience

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  AIS Computers

  Aug 1992 - Jun 1994

  PC Technician/Office Manager

  Build and troubleshoot personal computers. Handled all RMA requests. Paid all the office bills. Gained a working knowledge of computer hardware and software.

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  National Systems and Research

  Aug 1994 - Jun 2001

  Computer Support Specialist

  System administrator for Farm Service Agency (FSA) bulletin board (BBS).Provided network support for all county and state offices, Kansas City Management Office, Washington DC FSA office, National Cotton Council and Peanut Buying Points.Reviewed all forum messages and respond to any customer issues. Ran diagnostics and repair smart card readers.

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  Universal Money Centers

  Jun 2001 - Mar 2009

  Network/Database Administrator

  As the sole administrator, developed, implemented, operated, maintained and documented all network devices (firewall, routers, and switches), applications and security of LAN and WAN. Configured, installed, managed, and upgraded all network systems for LAN consisting of Windows Active Directory, SQL databases, IIS servers, and Windows workstations.Configured, installed, managed, and upgraded all network systems for WAN consisting of 800 automated teller machines (ATMs) communicating over POTS, IPSec VPN, ISDN, and Frame Relay.Appointed member of Information Security Council which acted as risk management and business continuity team and adhering to PCI compliancy. Show less

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  Staples Promotional Products

  Sept 2009 - Feb 2019

  Information Security Analyst

  Implemented, operated, and maintained web-application firewall (WAF),security information and event management (SIEM) system, file-integrity system, and vulnerability scanning following industry best practices and patch management process.Developed and implemented rules and policies for security systems based on industry best practices, compliancy requirements, and customer’s security needs.Conducted security assessments, analyzing reports, metrics, alerts and changes to file systems against audit logs and change management process, mitigating risk and proactively ensuring digital assets were protected from unauthorized changes and access. Monitored and reported malicious activity appropriately and regularly communicated with senior management securing timely and efficient solutions.Preformed weekly and quarterly internal and external vulnerability scans and initiated remediation with appropriate teams to maintain compliancy with PCI-DSS. Show less

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  Sprint

  Apr 2019 - now

  Network Security Specialist II

  Member of Cyber Incident Response Team (CIRT).Monitor SIEM and other security devices for anomalous events and investigate to determine the cause and extent of exposure and overall risk to the environment.Coordinate with users and other teams to redmidiate and security policy violations.Schedule security vulnerability assessmentsValidate suspicious events or reports and determine if the event constitutes an incident and properly enter associated data into the appropriate automated reporting systems.Work independently or among team members to ensure incident procedures address the objectives of the security incident response program, and review required documentation for adherence to the department standards and process.Effectively respond to case work relating to computer security vulnerabilities, phishing, and malware. Show less