Mai Hang Nguyen

Experience

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  InterContinental Hanoi Westlake

  Jan 2018 - Mar 2019

  - Documentation: Addressing day to day queries of the employees related to office administration; Keep and maintain updated records and files related to front desk on daily basis; Manage documents related administrative procedures with police station for immigration management.- Inventory Control: Monitor and control office supplies, stationary, devices; Raise and follow up with purchase or maintenance request of office assets as requirement with suppliers; Monitor and maintaining expenses and costs data for office inventory; Receive letters, packages etc. and distribute them to the respective team.- Planning and scheduling: Arrange interview schedules for section head; Keep track and assign shift of team members on system; Prepare required documentation for team meeting or per request.- Prepare outgoing mail by drafting correspondence, securing parcels or for any office requirement. Show less

  • Front Office Secretary

    Apr 2018 - Mar 2019

  • Human Resources Trainee

    Jan 2018 - Mar 2018
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  Step Up English

  Jun 2019 - Mar 2021

  Research And Development Specialist

  Project’s name: Hack Nao Ngu phap - English Grammar bookTime: 2019 December - 2020 JuneMain responsibilities: - Market Research: Define objective and develop plan for market research phrase; Conduct survey for new product’s concepts and test its effectiveness and efficiency; Analyze data and report findings from the research.- Project Management: Develop project objectives and timeline, make budget estimation for development process; Implement and monitor the plan and related activities with various stakeholders to produce the desired output; Control and assure the quality of the final product before the commercialization; Identify and tackle unexpected problems arising throughout the project.- Partnership Management: Initiate and build external partnerships from first contact to long-term relationship; Coordinate and advise partners on best methods and solutions to tackle problems if arisen. Show less

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  Legato Technologies Limited

  Jun 2021 - Jul 2022

  Project Executive

  - Project Management: Develop overall timeline of Web/Mobile application projects; Execute and oversee the project plan to deliver the desired output based on specifications; Control and monitor the output before releasing to clients; Identify and handle unexpected problems during the development process.- Documentation: Gather project requirements and other documentation; Keep documents up-to-date throughout the development process; Report project status and escalate to management if needed.- Communication: Facilitate meetings between key global and local parties and collaborate with project teams to ensure timely decision-making and effective communication between project stakeholders at all levels. Show less

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  FPT Software

  Jul 2022 - now

  - Ensure scrum events’ cadences and facilitate the meetings within the time box to deliver expected outcomes. - Keep track and monitor the project progress by sprint reports, metrics or visualization tools, and remove any impediments for the scrum team. - Oversee and manage risks and issues, then coordinate with various parties for action items. - Monitor team’s performance and provide help to ensure continuous improvements. - Provide training, mentoring or coaching activities to scrum teams to understand and follow agile values and principles. - Constantly communicate and collaborate with stakeholders keeping them informed of project progress and seek for their input and feedback Show less

  • Project Manager

    Sept 2023 - now

  • Scrum Master

    Jul 2022 - Sept 2023
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  FPT Latin America

  Jan 2025 - now

  Project Manager / Scrum Master