Sarah Rasheed

Experience

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  White Horse

  Jun 2006 - Jun 2007

  Assistant

  Responsible for all sales activities. Develops and implements agreed upon Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.

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  Macy's

  Aug 2007 - Feb 2010

  Sales Associate

  Customer service in retail.

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  Mahalo

  Nov 2010 - Jun 2011

  Writer

  Writing articles and responses to questions on a variety of topics.

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  Home Remedies MD

  Jul 2011 - Mar 2012

  Editor

  Writing articles related to health and wellness.

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  BetterSocial

  Nov 2011 - Mar 2012

  Media Marketing Writer

  Writing unique, creative and informative posts for various small business advertisers encompassing a wide variety of industry categories.

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  Checklist.com

  Nov 2011 - Mar 2012

  Writer

  Writing checklists on any topic with useful tips on how to complete each checklist and task as effectively as possible.

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  American Live Wire

  Mar 2012 - Jul 2014

  Editor

  Editor at American Live Wire, a News outlet that separates itself from the Main Stream Media with grass roots opinion, and input by all American people.

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  National Capitol Contracting, LLC

  Aug 2012 - Sept 2012

  Transcriber

  Transcription for many clients, especially for the client of Social Security Administration.

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  Epic Factor

  Sept 2012 - Nov 2012

  Freelance Writer

  Writing content that may include, but is not limited to: well-researched, encyclopedic articles, short descriptive blurbs, feature articles, press releases, journalistic articles, question-and-answer responses, and heavily templated articles.

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  Zeigler Insurance

  Dec 2012 - Jan 2013

  Marketer

  Marketing/scheduling appointments for producers.

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  Direct Protection Security

  Jan 2013 - Jan 2017

  Achieving marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Assisting in all tasks handed down by District Manager including paperwork, marketing campaigns, customer service and sales leads.

  • Marketing Manager

    Jan 2015 - Jan 2017

  • Administrative Assistant

    Jan 2013 - Jan 2015
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  San Joaquin Regional Rail Commission / Altamont Corridor Express

  Jan 2017 - Sept 2020

  Executive, Legislative and IT Program Coordinator

  Served as a liaison for the Executive Director with key internal and external stakeholders. Created unified messaging of government relations efforts in conjunction with advertising campaigns by working closely with marketing peers.Engaged in professional networking to maintain strong relationships with local elected and government officials to drive partnerships.Developed and strengthened political partnerships to further agendas.Drafted legislation and amendments, wrote government policies and established budgets.Drove operational improvements which resulted in savings and improved profit margins.Resolved Operational and Administrative problems, improved overall transit operations and administrative functions by implementing new programs and initiatives as a project manager. Show less

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  Pacific Gas and Electric Company

  Sept 2020 - now

  Coordinating efforts across numerous internal departments and groups, collaborating with customers, and partnering with communities to improve the customer experience, particularly as it relates to major division maintenance and construction work across PG&E lines of business. Responsible for conducting root cause analysis and recommending solutions that will address issues impacting local operations and the customer experience. Responsible for coordinating with Customer Relationship Managers (CRMs) to maintain awareness and assist in the facilitation of major customer projects or issue resolution in the local divisions. Show less

  • Division Operations Specialist, Expert

    Dec 2022 - now

  • Sr. Customer Outreach Specialist

    Sept 2021 - Dec 2022

  • Government Relations Representative

    Sept 2020 - Sept 2021