Misty Doan

Experience

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  Seaward Services Inc.

  Apr 2010 - Nov 2015

  Administrative Assistant/Dispatcher

  Promoted a welcoming environment while managing the receptionist area.Answered multi phone lines, created log sheets in Excel, type memos for commander.Prepared purchase orders, submits invoices for payment and maintain the office supply inventory. n constant alert for weather conditions that may changeDispatched and guided in US Naval Ships which included Aircraft carriers to submarinesPresented daily logs to the Commanding officer of Port OperationsHelped commission and decommission Naval ships Coordinated meetings for Commanding Officer Show less

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  Bay View Charters Inc.

  Jul 2017 - Dec 2019

  Administrative Assistant

  Booked all reservations as well as airline ticket for guest if requested. Followed up with each customer to confirm satisfaction. Monitored inventory and ordered supplies for each trip. The business produced 30 percent more revenue for the company the first year, I managed to cut the budget by 20 percent Customer satisfaction rate was 95% for a successful trip. Assured vessel was clean and complete with supplies for every departure.

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  Biloxi Bay RV Resort

  Jul 2021 - Dec 2021

  Administrative Assistant

  Supported all office administrative activities including telephone answering, message delivery, answering multiple email accounts. Delivered a high level of support through quickly learning and self-teaching many new planning software applications.Delivered exceptional customers service, helped revenue go up 40% and received a 1000-dollar bonus.Assisted manager in the planning of events, sought out venders, sponsors, and volunteers for eventsUtilized Excel databases to enter and revise events data, built all company documents as well. Assisted over 5000 customers for our big events. Maintained office supply inventory.I got laid off due to the season being slow. Show less

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  Dixi Darts

  May 2022 - Aug 2023

  Administrative Officer
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  Valued Merchant Services

  Aug 2023 - now

  Regional Account Manager

  I am here to help businesses save money on their credit card processing fees. If you give me your merchant statement my team of experts will do an analysis for free and if VMS doesn't save you money we will give you $500 dollars. The next best thing is I will be your local agent when you have any issues with your systems. If you would like to save some money and let us take away some of your fees that are not necessary, then give me a call or shoot me and email. mdoan@valuedmerchants.com