
Chedeline Pierre
Customer Service Representative

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About me
Community Service Officer at Miramar Police Department
Education

North Miami Senior High
2009 - 2013High School Diploma
Broward College
2017 - 2018Associate of Science - AS Criminal Justice Technology- Proficient in using criminal justice technology tools such as crime mapping software, electronic monitoring systems, and computer-aided dispatch (CAD) systems.- Skilled in analyzing data and using statistical tools to identify crime trends and patterns.- Experienced in conducting forensic analysis of digital evidence to support criminal investigations.- Knowledgeable in using surveillance technology, including video surveillance and GPS tracking devices.- Familiar with… Show more - Proficient in using criminal justice technology tools such as crime mapping software, electronic monitoring systems, and computer-aided dispatch (CAD) systems.- Skilled in analyzing data and using statistical tools to identify crime trends and patterns.- Experienced in conducting forensic analysis of digital evidence to support criminal investigations.- Knowledgeable in using surveillance technology, including video surveillance and GPS tracking devices.- Familiar with database management systems used in law enforcement agencies for record-keeping and information management.- Proficient in using social media and open-source intelligence (OSINT) tools for conducting investigations and gathering intelligence.- Experienced in developing and implementing technology-based crime prevention strategies.- Skilled in providing technical support and training law enforcement personnel on using criminal justice technology tools. Show less

Florida International University
2023 - 2025Master of Science - MS Health Services AdministrationI am currently pursuing my master's degree in Health Services Administration at FIU. The healthcare industry is home to many compassionate individuals who share a common goal of improving the health and well-being of others. Their dedication and passion for their work are truly inspiring, and I am excited to continue learning and growing in this field. The program has provided me with a strong healthcare management, policy, and finance foundation. It will prepare me well for a career in this… Show more I am currently pursuing my master's degree in Health Services Administration at FIU. The healthcare industry is home to many compassionate individuals who share a common goal of improving the health and well-being of others. Their dedication and passion for their work are truly inspiring, and I am excited to continue learning and growing in this field. The program has provided me with a strong healthcare management, policy, and finance foundation. It will prepare me well for a career in this dynamic and important industry. I am grateful for the opportunity to pursue my education at FIU, and I look forward to applying what I have learned to impact the healthcare field positively. Show less

Nova Southeastern University
2024 - 2025Bachelor of Science - BS Registered Nursing/Registered NurseI am enrolled in an Accelerated Bachelor of Nursing degree program, an intensive and fast-paced curriculum designed to prepare students for a career in nursing. I am excited about the opportunities this program will offer me to learn and grow as a healthcare professional. Earning my BSN degree is essential in my journey to becoming a competent and compassionate nurse.Through this program, I will gain knowledge and skills in patient care, pharmacology, ethics, and leadership. I also look… Show more I am enrolled in an Accelerated Bachelor of Nursing degree program, an intensive and fast-paced curriculum designed to prepare students for a career in nursing. I am excited about the opportunities this program will offer me to learn and grow as a healthcare professional. Earning my BSN degree is essential in my journey to becoming a competent and compassionate nurse.Through this program, I will gain knowledge and skills in patient care, pharmacology, ethics, and leadership. I also look forward to the hands-on experience I will receive through clinical rotations in various healthcare settings.Overall, I am committed to dedicating my time and effort to excel in this program and become a valuable healthcare community member. Pursuing a career in nursing is not just a job but a passion that requires lifelong learning and a deep sense of empathy and compassion for others. Show less

Florida International University
2021 - 2023Bachelor of Business Administration - BBA Human Resources Management and Services Cum LaudeActivities and Societies: ICSC Mentorship program and workshops hosted by FIU and ICSC - Successfully completed Bachelor of Business Administration in Human Resources Management.As part of my studies, I had the opportunity to participate in several hands-on projects and internships, which allowed me to apply what I learned in real-world settings. These experiences have equipped me with the skills and knowledge to make a positive impact on any organization's success. I'm excited about the possibility of applying my hard-earned knowledge and skills in a professional… Show more - Successfully completed Bachelor of Business Administration in Human Resources Management.As part of my studies, I had the opportunity to participate in several hands-on projects and internships, which allowed me to apply what I learned in real-world settings. These experiences have equipped me with the skills and knowledge to make a positive impact on any organization's success. I'm excited about the possibility of applying my hard-earned knowledge and skills in a professional setting. I'm confident that my degree has prepared me to contribute to any organization's success and make a real difference in the workplace. Show less

Broward College
2018 - 2021Associate of Arts - AA Business Administration and Management, GeneralActivities and Societies: Certificates- Business Specialist, Business Operations, Accounting Technology Specialist, Accounting Technology Operations - Completed Associate in Arts degree with a focus on business management- Completed coursework in English literature, history, psychology, and sociology- Developed strong critical thinking and communication skills through class discussions and group projects- Pursuing a Bachelor's degree in a related field to further my education and career goals.
Experience

Kmart
Nov 2014 - Apr 2017Customer Service RepresentativeAs a front-end retail employee, I am responsible for providing excellent customer service to all patrons who enter the store. I greet each customer with a smile and help them find what they are looking for, whether it's a specific product or just general assistance navigating the store. I am also responsible for handling cash and credit card transactions at the checkout, ensuring that all purchases are rung up correctly and that customers receive the correct change. Additionally, I help with stocking shelves and keeping the store clean and organized. Overall, my job is to ensure that every. Show less

Allied Universal
May 2016 - Mar 2019Security Screener- Proficient in conducting thorough security screenings of passengers and their belongings.- Skilled in using X-ray machines, metal detectors, and other scanning equipment to detect potential threats.- Experienced in identifying and resolving security breaches in a timely and professional manner.- Able to communicate effectively with passengers and provide excellent customer service while ensuring their safety.- Familiar with TSA regulations and protocols, and able to enforce them with tact and diplomacy.- Proven ability to work well in a team environment and adapt to changing situations.- Trained in emergency response procedures and able to remain calm and focused in high-pressure situations.- Possess strong attention to detail and ability to multitask while maintaining a high level of vigilance.- Committed to upholding the highest standards of security and safety in all aspects of the job. Show less

Miramar Police Department
Mar 2019 - Jan 2024Community Service Officer- Conduct regular patrols throughout the community to ensure safety and security.- Responded to emergency calls and provided prompt assistance to those in need.- Collaborate with law enforcement agencies to investigate and resolve criminal activities in the community.- Organize community events to promote community engagement and awareness.- Assists with traffic control and enforcement of parking regulations.- Provide support and resources to community members in need, such as helping with basic needs like food and shelter.- Maintain accurate and detailed reports of daily activities and incidents.- Communicate effectively with community members, law enforcement officials, and other stakeholders to create a safe and positive environment.- Participate in ongoing training and professional development to stay up-to-date with the latest best practices in community policing. Show less
Licenses & Certifications

Basic Life Support (BLS)
American Heart AssociationFeb 2024
BUSINESS OPERATIONS
Broward CollegeMay 2021
ACCOUNTING TECHNOLOGY SPECIALIST
Broward CollegeMay 2021
BUSINESS SPECIALIST
Broward CollegeMay 2021
ACCOUNTING TECHNOLOGY OPERATIONS
Broward CollegeAug 2021
Honors & Awards
- Awarded to Chedeline PierreClinical Excellence Award Ron and Kathy Assaf College of Nursing- Nova Southeastern University Aug 2025 The student who consistently excels in nursing practice, promoting teamwork, collegiality, and clinical expertise.
- Awarded to Chedeline PierreTreasurer Nursing Students Association Aug 2024 NSA representative in the seated capacity of treasurer(2024-2025)
- Awarded to Chedeline PierreCum Laude Florida International Univesity May 2023 Upon completion of my undergraduate degree at Florida International University, I was able to graduate with a cum laude standing.
- Awarded to Chedeline PierreICSC Foundation Scholar Rufrano Family Sep 2021 I'm proud to say that I was able to secure a scholarship that is specifically designed for business majors who are passionate about real estate. Throughout my time at FIU, I made sure to stay active in the mentorship program and kept my eligibility status up-to-date. It's an honor to have received this opportunity and I can't wait to see where it takes me in the future.
Languages
- haHaitian creole
- enEnglish
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