Rob Chapman

Experience

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  Volt

  Jan 2007 - Jan 2008

  Technical Consultant

  Program Manager (Microsoft)• Identified opportunities to improve process and/or tools to ensure highest level of quality • Worked with global vendors communicating effective solutions to policy compliance• Developed quantifying output metrics reports for evaluation• Gathered and reported project health metrics for back end• Provided ongoing evaluation and redevelopment of internal process policies• Ongoing troubleshooting the issues within tools, systems and/or processes Show less

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  Insight Global

  Mar 2008 - Aug 2008

  Technical Consultant

  Program Manager (Microsoft)• Pushed the collaborative development, and Implementation of Global Strategic IT Operations Initiatives with LATAM,GCP,EMEA and Americas • FY09 Global TAS Project planning, scheduling, execution, communication, and review • Managed milestones and deliverables using MS Project 2007 Gannt Chart• Controlled and monitored FY09 TAS Sharepoint Business Site and Project Site with meeting notes, project plan, feedback, docs to review, calendar and critical tasks • Held weekly process rhythms with regions via live-meeting• Gathered requirements for CRM tools development for ConnectUs and Clarify Show less

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  Volt

  Aug 2008 - Dec 2008

  Technical Consultant

  Program Manager (Microsoft)• Triaged and drove issues through IHV engagement management• Developed quantifying output metrics reports for evaluation on Teamstats• Tracked and reported IHV issues for applicable feature teams through Product Studio and • Managed and updated IHV bug reports• Administrated IHV extranet access for tool and spec distribution through SharePoint

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  Design Laboratories

  Dec 2008 - Apr 2009

  Senior Technical Consultant

  Project Manager (Microsoft)• Managed a global database of confidential data for elite contacts in Dynamics CRM• Worked with global regional leads in Dynamics CRM tool deployment, training and data management• Gathered user requirements for Dynamics CRM tool development and functionality• Process design and management for Global Citizenship Project• Drove internal and external facing Sharepoint site development for Global Citizenship Project

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  Sogeti Group

  Nov 2009 - Feb 2014

  Senior Technical Consultant

  Program Manager (Microsoft)• Assisted in the development of key strategies that helped grow the charter of the Microsoft Active Protections Program (MAPP) and nurtured key relationships with partners• Drove expansion of program membership with software security ISVs, Government programs, CERTs, and education groups• Oversaw management of the team Sharepoint extranet site, and credentials through EPP • Worked closely with product groups and security engineers across Microsoft to assist with content delivery• Coordinated on-boarding, relationship management, communications, surveying, and content delivery with MAPP partners• Ensured transparency and visibility of product work and kept teams focused on the right priorities as priorities evolved• Developed, initiated and executed program health metrics and FY planning Show less

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  Intelytic LLC

  Mar 2014 - Jul 2014

  Sr. Technical Project Manager

  Provided project management expertise in managing small to medium sized projects throughout entire project lifecycle, from initial planning phase to final product deployment. • Coordinated and led key business intelligence projects, working directly with Business/Technical Analyst to define project scope, assess specifications, analyze costs, and create project schedules. Created project documentation supporting project planning, task implementation, and all deliverable milestones. • Served as project lead in designing, producing and deploying new BI analytic dashboard UI that met client’s rigorous business requirements for data visualization.• Played critical role in defining data mapping process from the source to ETL to DW to final reporting.• Facilitated project meetings with client managers to achieve and maintain project synergy with all stakeholders, including IT, Business Groups, and third-party consultants. Show less

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  CORTAC Group

  Aug 2014 - Nov 2015

  Associate Program Manager

  Recruited to oversee and provide technical leadership in completing high-profile large scale IT projects for such clients as Microsoft, Amazon and Lockheed Martin.• Interfaced with project stakeholders to gather project requirements, devise production schedules, establish benchmarks and define project BI metrics. Fostered strong working relationships with client PM’s and partners. Documented and tracked achieved benchmarks, reporting project status to senior management. • Conceptualized, developed and initiated strategic plans to maximize use of Out of the Box (OOB) tools on client projects. • Managed Project Cost Controls and enhanced services for Microsoft Global Data Center development project.• Devised and built two unique Internal SharePoint solutions that supported document storage/filtering, BI metricsAchievement:• Successfully implemented a customized Sharepoint site collection for Amazon Web Services Contract and Proposals department including secure document libraries, complex document workflows and reporting on budget within a tight 8 month timeline. Show less

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  Lynden Incorporated

  Nov 2015 - Nov 2021

  IT Project Manager

  Provided project management expertise in managing medium to extra-large sized projects throughout entire project lifecycle, from initial planning phase to final product deployment across multiple operating companies. Projects included Agile software development as Product Owner for internal and customer facing applications, Infrastructure projects, Net Comm projects, Companywide device deployments, and some field operations projects. Proficient in Agile ceremonies including Affinity Estimating, Backlog Grooming, Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective and utilizing Kanban boards.Achievements:• Successfully executed over 60 M to XXL size IT Projects worth over $6 million within 6 years.• Drove several Agile software development projects on time and within budget as Scrum Master or Product Owner with over $1 million budget and teams of up to 15 resources including Design, QA, Java and UI developers.• Managed the Agile development of Lynden’s Mobile app from design, planning, development, beta testing to release.• Successfully managed Lynden’s first FULLY REMOTE Agile development project with a team of 12, from Affinity sizing, sprint planning, daily standups, and retrospectives using MS Teams, Miro, and Rally Dev.• Assumed the responsibility for large projects that have deviated and successfully saw them through to closure. Show less

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  Bonneville Power Administration

  Sept 2023 - now

  IT Project Manager