Fabian Scherrer

Experience

• 

  TELAG AG

  Jan 2009 - Jan 2010

  Performance Manager

  - Construction and Further Development of Performance Management- Development and Implementation of Measures to Achieve the Agreed Service Level- Creation of Reports for Measuring Individual Call Center Employees- Deputy Team Leader

• 

  Zurich Insurance

  Jan 2010 - Jun 2022

  - Coordinated, designed, and executed market development activities to enhance business performance in the motor vehicle and household segments across the entire agency channel (1500 employees). - Initiated and spearheaded research and analysis to identify potential business development opportunities, e.g. took on the responsibility of implementing tactical measures to mitigate the impact of Covid-19 on the private customer segment to close the performance gap (-35%) and successful attainment of targets.- Implemented improvements in business processes to drive efficiency and effectiveness. - Demonstrated expertise in non-life projects as a sales expert, serving as a sub-project leader and stream leader. - Actively participated in product analyses and contributed to their ongoing development. - Assumed the role of Deputy Team Leader for Team Market Development, Communication, and Performance Management (10 FTE). Weniger anzeigen

  • Senior Business Development Specialist / Senior Vertriebsvertreter Privatkunden

    Apr 2019 - Jun 2022

  • Head Back-/Frontoffice

    Sept 2017 - Jan 2019

  • Business Trainer

    Jan 2015 - Sept 2017

  • Head of Customer Service

    Jan 2011 - Jan 2014

  • Client Advisor

    Jan 2010 - Jan 2011
• 

  Generali

  Jul 2022 - now

  - Developing and implementing a distribution strategy to drive company-wide business growth and profitability.- Steering all transformation projects and initiatives in Distribution.- Successfully executing digital transformation of distribution channels through innovative technologies, processes, and tools.- Serving as the Stream Owner for "Distribution" within the company-wide transformation program Avanti.- Acting as the Deputy Director of the "Strategy, Execution & Operations" area.- Program Lead of a distribution-wide transformation program- Effectively leading a team of senior managers. Weniger anzeigen

  • Head of Sales Excellence & Digitalization

    Jan 2023 - now

  • Senior Digital Transformation Consultant

    Jul 2022 - Jan 2022