Rhonda Miller

Experience

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  Law Offices of Lester A. Lewis

  Jul 2000 - Aug 2004

  Legal Assistant Paralegal

  Defense counsel for State Farm, Farm Bureau, Auto Owners. Responsible for obtaining & organizing all information be related to the defense of all cases as assigned by various insurance companies. This included -- issuing subpoenas; obtaining, organizing & summarizing all records obtained; correlating all information contained in case file to present to attorneys & insurance company adjusters in preparation of settlement &/or jury trial; phone contact with professional individuals in the legal & medical fields; correspondence with insureds to obtain facts from all available sources; interviewing witnesses to any type of accident /incident & obtaining the facts from those individuals; preparation of mediation reports detailing all aspects of a case such as PIP payments, MedPay payments, property damage summaries, related pre & post accident/incident records, prior civil, drivers & criminal histories of plaintiffs & prior claim histories of plaintiffs. Responsible for verifying the accuracy of all facts and information obtained. Show less

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  Self

  Aug 2002 - now

  Independent Insurance Adjuster
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  IMS Claim Services / IMS Catastrophe Services, Inc.

  Aug 2004 - Jan 2011

  Independent Insurance Adjuster

  Responsible for adjusting catastrophe & daily insurance claims for various insurance companies such as Providence Mutual, Liberty American, Bankers, Tower Hill, Companion, Citizens Insurance Companies, United Property & Casualty, Foremost,State Auto, Poe Financial, TWIA, NFIP & Chubb. Responsible for determining & separating damages caused by the numerous hurricanes of the 2004 & 2005 as well as2008 hurricane seasons. Claims adjusted included homes, mobile homes, rental properties, condominiums, & commercial claims. Daily claims are adjusted as well. Show less

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  Inde

  Dec 2007 - Mar 2008

  Independent Insurance Adjuster

  Responsible for adjusting winter storm related insurance claims for various insurance companies such as Vermont Mutual, Union Mutual Fire, Phenix Mutual Fire, Cambridge Mutual, Norfolk & Dedham as well as other companies for large condominium complexes, personal homes, rental properties, & multi-family dwellings.

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  ICA, LP Insurance Claims Adjusters

  Apr 2008 - Mar 2012

  Independent Insurance Adjuster / Claim File Management / Desk Adjuster

  Review of claims submitted by field adjusters; Review of all submitted documentation in consideration of release of recoverable depreciation; Desk / phone adjusting of claims; provide support to field adjusters as needed; assignment of claims to field adjusters; intake of claims from insured’s; supplemental payment recommendations; large loss & subrogation investigations. Review / audit files for accuracy of reserves, time service. Proper application of policy & payments.

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  T.M. Mayfield & Company

  Aug 2008 - Apr 2016

  Independent Insurance Adjuster

  2008-2009 Storm season Position: Independent Claims Adjuster2/2009-3/2009 Ice & wind storm2011 – Hurricane Irene Hurricane Protection Unit Special Inspection Team2012 – Hurricane Isaac2009-2016 – Daily claim assignments in our local area.Field inspection of residential, commercial & farm claims for State Auto Insurance & Mississippi Wind Pool. Hurricane Protection Unit Post Catastrophe Inspection Team responsible for inspecting and securing high net worth high profile clients with policy premiums in excess of $250K on homes valued in excess of $6M for Chartis Insurance. Company in the following states: KY, IN, OH, FL, MA, NY, NY, NJ, CT. Show less

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  Equity Claims, Inc.

  Jan 2009 - Mar 2009

  Independent Insurance Adjuster

  2009 Winter storms & wind storms in VA. Field inspection of residential, commercial & farm claims for Rockingham Mutual Insurance Company in VA.

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  Capstone ISG

  Nov 2009 - Mar 2016

  Independent Insurance Adjuster

  Field inspection of residential & commercial claims for Lloyds of London companies, Augusta Mutual, Harford, Mutual Assurance, Brethren Mutual, The Peninsula Insurance Company, Great American Insurance Group, Chartis Insurance, Fidelity National, Seneca Insurance Company, Johnson & Johnson Insurance, Chubb, Millers Capital Insurance Company, Old Dominion, Virginia Property & Casualty Insurance Company, and numerous other insurance companies. (VA, CT, MD, MA, DE, DC)

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  Schafer, Wood & Associates

  Apr 2011 - Jul 2011

  Independent Insurance Adjuster

  2011 – Hail & Wind. Position: Independent Claims Adjuster. Field inspection of residential, commercial, farm & content losses for Farm Bureau Insurance Company of TN.

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  NCP Group, LLC.

  Sept 2011 - Oct 2015

  Independent Insurance Adjuster / TPA Assistant Manager and Mutual Liaison

  2011 – TPA / Claims Manager.2012 – Field Inspection and team lead2013 -- Field Inspection and team lead2014 – Field Inspection, Team Lead, Mutual Liaison with 53 small mutual insurance companies.2015 – Snow and Ice Claims Field Inspector File review & adjuster management for a specific group of field adjusters. Review of commercial, residential, golf course, and business interruption claims for Merchants Insurance Group and Grinell Mutual Reinsurance Group and their re-insured small mutuals. Show less

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  Claim Consultant Group

  Aug 2013 - now

  Independent Adjuster

  Claims Manager / reviewer responsible for detailed review and appropriate payment of the presented claims associated with the 2013-2014 flood, sewer back up, ice and thaw claims from the Toronto Catastrophes presented to Royal Sun & Alliance as well as Western Assurance insurance companies. Field adjuster inspecting claims with TWIA and TFPA.

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  CRU Adjusters Inc.,

  Aug 2014 - Oct 2015

  International Independent Insurance Adjuster

  Claims Manager / reviewer responsible for detailed review and appropriate payment of the presented claims associated with the 2013-2014 flood, sewer back up, ice and thaw claims from the Toronto Catastrophes presented to Royal Sun & Alliance as well as Western Assurance insurance companies.