Matthew Evans

Matthew Evans

Shift Supervisor

Followers of Matthew Evans302 followers
location of Matthew EvansCanberra, Australian Capital Territory, Australia

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  • Timeline

  • About me

    Community Sales Manager at REGUS - IWG plc. Offices | Coworking | Meeting Rooms.

  • Education

    • Canberra Institute of Technology

      2012 - 2012
      Certificate IV Human Resources
    • Trinity Catholic College Goulburn

      2006 - 2011
  • Experience

    • KFC

      Nov 2008 - Jul 2013
      Shift Supervisor

      Preparation of ProductSupervision of staffManaging Restaurant in accordance with company policy and procedures Training StaffProduct monitoringCustomer Service (incl. Complaints)Cash Reconciliation and BankingMaintain and order stock

    • Factorie

      Aug 2012 - Jul 2013
      Sales Assistant

      Customer ServiceVisual MerchandisingStock ReceivingBankingPutting stock outLoss prevention

    • Peach Pub Company

      Oct 2013 - Jul 2014
      Team Member

      Interaction with guests Ensuring to make all guests experiences personalized and to build strong relationships with regular customers.Taking food and beverage orders.Making recommendations from food and wine menus.Full product knowledge of all menu items and hotel facilities and services.Serving food to guests.Mixing and Pouring Drinks.Hotel Check-ins/Check-outs.Taking Table reservations.General cleaning duties.Fully trained on Italian espresso machine.

    • Marston's PLC

      Jan 2015 - Jul 2016
      Duty Supervisor

      Interaction with guests.Taking food and beverage orders.Table Service.Full product knowledge of all menu items and hotel facilities and services.Serving food to guests.Mixing and Pouring Drinks.Making recommendations from food and wine menus.Taking Table reservations.General cleaning duties.Hotel Trained - Taking reservations, cancellations, checking guests in and out. Rezlynx Training.Christmas coordinator.Supervision of Bar and Floor staff.Ensure restaurant and bar areas are prepared, maintained and cleared throughout the day. In-house trainer.Cash Management - incl. BankingAdhering to Licensing laws. Show less

    • Revere Pub Company

      Jul 2016 - Nov 2020

      • Taking charge in general managers absence• Maintaining a high level of customer service and professionalism• Recruitment• Marketing and networking within the local community• Assisting with business plans• Planning rotas in accordance with forecast sales• Adhering to licencing laws (Challenge 21)• Managing staff performance• Ensuring overall compliance (Legislative and operational) • Christmas coordinator• Stock management and ordering• Training and developing the team• Personal licence holder• Opening and closing the business• Cash reconciliation and banking• P&L management • As well as duties listed in Assistant manager position Show less

      • General Manager

        Apr 2018 - Nov 2020
      • Deputy Manager

        Feb 2017 - Apr 2018
      • Assistant Manager

        Jul 2016 - Feb 2017
    • REGUS - IWG plc. Offices | Coworking | Meeting Rooms.

      Feb 2021 - Aug 2021
      Community Sales Manager
  • Licenses & Certifications

    • Cert II Business

    • Cert II Retail

    • Cert III Business

    • Cert III Retail

    • Cert IV Human Resources

    • First Aid Certificate

    • Train the Trainer

      Progressive Training
      Apr 2016
    • Responsible Service of Alcohol

      Jul 2013