Matthew Evans

Experience

• 

  KFC

  Nov 2008 - Jul 2013

  Shift Supervisor

  Preparation of ProductSupervision of staffManaging Restaurant in accordance with company policy and procedures Training StaffProduct monitoringCustomer Service (incl. Complaints)Cash Reconciliation and BankingMaintain and order stock

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  Factorie

  Aug 2012 - Jul 2013

  Sales Assistant

  Customer ServiceVisual MerchandisingStock ReceivingBankingPutting stock outLoss prevention

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  Peach Pub Company

  Oct 2013 - Jul 2014

  Team Member

  Interaction with guests Ensuring to make all guests experiences personalized and to build strong relationships with regular customers.Taking food and beverage orders.Making recommendations from food and wine menus.Full product knowledge of all menu items and hotel facilities and services.Serving food to guests.Mixing and Pouring Drinks.Hotel Check-ins/Check-outs.Taking Table reservations.General cleaning duties.Fully trained on Italian espresso machine.

• 

  Marston's PLC

  Jan 2015 - Jul 2016

  Duty Supervisor

  Interaction with guests.Taking food and beverage orders.Table Service.Full product knowledge of all menu items and hotel facilities and services.Serving food to guests.Mixing and Pouring Drinks.Making recommendations from food and wine menus.Taking Table reservations.General cleaning duties.Hotel Trained - Taking reservations, cancellations, checking guests in and out. Rezlynx Training.Christmas coordinator.Supervision of Bar and Floor staff.Ensure restaurant and bar areas are prepared, maintained and cleared throughout the day. In-house trainer.Cash Management - incl. BankingAdhering to Licensing laws. Show less

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  Revere Pub Company

  Jul 2016 - Nov 2020

  • Taking charge in general managers absence• Maintaining a high level of customer service and professionalism• Recruitment• Marketing and networking within the local community• Assisting with business plans• Planning rotas in accordance with forecast sales• Adhering to licencing laws (Challenge 21)• Managing staff performance• Ensuring overall compliance (Legislative and operational) • Christmas coordinator• Stock management and ordering• Training and developing the team• Personal licence holder• Opening and closing the business• Cash reconciliation and banking• P&L management • As well as duties listed in Assistant manager position Show less

  • General Manager

    Apr 2018 - Nov 2020

  • Deputy Manager

    Feb 2017 - Apr 2018

  • Assistant Manager

    Jul 2016 - Feb 2017
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  REGUS - IWG plc. Offices | Coworking | Meeting Rooms.

  Feb 2021 - Aug 2021

  Community Sales Manager