Sylvia Armanious

Experience

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  Consumer Contact ULC

  Jun 2008 - Feb 2009

  Market Researcher

  * Conduct over the phone surveys for companies such as TD Canada Trust, Royal Bank and Bell Canada.* Seek and provide information to help companies determine their position in the marketplace.* Obtain customer and employee satisfaction.* Implement procedures for identifying advertising needs.

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  Shoppers Drug Mart

  Jun 2011 - Feb 2021

  As a Beauty Boutique Expert, it is my responsibility to communicate properly on products from top leading cosmetic brands. I am trained monthly through SDM University, an online training course, regarding new products, research, and treatments. Effective communication has led to success throughout my work experience. My ability to articulate clearly helped me develop a large, diverse client base as a cosmetician, clients recognize my professional integrity and sincere desire to help. My first priority is creating a fun, trustworthy environment for all clients. * Schedule client appointments.* Update and maintain customer information records, such as beauty services provided.* Train new employees regarding products and provide on-the-job training.* Stay up-to-date of latest industry trends, products, research, and treatments.* Process merchandise returns and exchanges.* Complete monthly SDM University online training courses regarding new products.* Reach target sales.* Participate in the organization of Beauty Boutique Events. Show less * Use MMS system to organize and locate inventory.* Monitor product conditions to anticipate consumer sales and determine what the company will sell and how much inventory is needed.* Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.* Receive and count stock items, and record data through MMS * Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.* Examine and inspect stock items for defects, reporting any damage to participating vendor Show less

  • Cosmetician

    May 2013 - Feb 2021

  • Retail Sales Merchandiser

    Jun 2011 - May 2013
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  Mazda Canada Inc

  Feb 2021 - Jul 2022

  Sales Representative
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  Audi Canada

  May 2021 - Sept 2021

  Brand Specialist
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  Glow Up Essentials

  May 2022 - now

  Medical Aesthetician
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  Laser Clinics Canada

  Nov 2022 - now

  Advanced Medical Aesthetician

  - Lead aesthetician in product and treatment sales. Business oriented and problem solver. - Manage and executed weekly sale meetings- Promoted and trained as an Advanced Medical Aesthetician within 3 months- Exercised safety protocols working with Candela GentleMax Pro Plus and monthly maintenance cleaning - Conduct daily personalized consultations with patients on skin care, laser treatment, and skin treatments such as, but not limited to; HydraFacial, Micro Needling, and pigment laser removal- Trained for Micro Needling using Salient E-PEN - Communicate, engage, and educate clients on medical facial treatments and service options- Shadowed by fellow teammates during consultations to expand proper treatment explanation. Deep understanding of all services provided in clinic to provide proper care for a range of skin concerns- Prepare quotations for cosmetic services and present them to patients. High success rate of purchases.- Complete medical charting daily and follow up calls- Conduct regular inventory always ensuring adequate supplies - Maintain strong client relationships, delivering highest level of service Show less